Lemonaid Health is an online medical provider that covers a range of mental and physical health conditions. It costs $95 monthly for ongoing mental health medication management, treating anxiety, depression, insomnia, seasonal affective disorder (SAD), and nicotine dependence. The platform is fast and effective for treating mild-to-moderate symptoms. However, Lemonaid does not accept insurance, making it unsuitable for some.
Lemonaid Health at a Glance
Cost: $95 monthly for mental health
Insurance Accepted: No
Therapy: No
Pros & Cons of Lemonaid Health
Pros - Exceptionally fast care available in minutes
- No long-term commitment
- Delivery of medications for anxiety and depression is included in monthly cost
Cons - Doesn’t provide therapy
- Does not accept insurance
- Video sessions are not always guaranteed
- Contact with providers can be inconsistent
- You aren’t guaranteed to see the same provider every visit
Preview Lemonaid Health
Lemonaid Health is an online doctor’s office that can assess, diagnose, and treat a variety of mental health and medical conditions. In terms of mental health, Lemonaid Health can treat depression, anxiety, insomnia, seasonal affective disorder (SAD), and nicotine dependence. Mental health services with Lemonaid Health cost $95 monthly.
Lemonaid Health is a good fit for those who need online mental health medication management for relatively straightforward or mild symptoms. However, it may not be the best choice for individuals with more complex needs who require ongoing oversight. If continuity of care and building a long-term relationship with the same provider are important to you, you may want to explore other options.
Talkiatry is one of our top picks for medication management, but we recommend reviewing our full list of the best online psychiatry providers to find the right fit for you. If you’re seeking a cash-pay alternative to Lemonaid, Brightside Health is a solid option. It offers comprehensive medication management for $95 monthly, with a discounted $45/month plan for established ongoing care, and also provides access to therapy services.
Detailed Review of Lemonaid
Lemonaid Health is an online doctor’s office that can assess, diagnose, and treat a variety of mental health and medical conditions. In terms of mental health, Lemonaid Health can treat depression, anxiety, insomnia, SAD, and nicotine dependence. Mental health services with Lemonaid Health cost $95 monthly. Insurance is not accepted, and therapy is not available.
Depending on the time and your location, you could schedule a same-day voice call with a provider, or you may receive a call from a healthcare professional later on. After discussing your symptoms and situations, they will outline treatment options that include a range of anti-anxiety and antidepressant medications that are available to be shipped directly to you.
Review our scoring criteria for online psychiatry platforms here.
Review our complete editorial policies here.
Medication Management With Lemonaid
Medication management with Lemonaid Health could not be simpler. I logged in at 5:57 p.m. to complete the free mental health assessment and, by 6:13 p.m., I had finished the evaluation and enrolled in the discounted first-month plan.
As a mental health professional, I recognized that Lemonaid’s intake questionnaire mirrored many of the screening tools commonly used by clinicians to assess depression and anxiety. It also included essential safety checks, screening for conditions that would make someone unsuitable for telehealth services, such as schizophrenia, suicidal ideation, or active substance use.
After submitting my responses, I was momentarily confused. What was I supposed to do next? But before I had time to dwell on it, my phone rang. It was Emily, a nurse practitioner, calling to follow up and assess my symptoms further. Less than 20 minutes after starting, I was already speaking with a licensed mental health provider.
The nurse practitioner reviewed my responses with warmth and professionalism. Rather than immediately prescribing medication for my mild symptoms, she recommended starting with therapy and making a few lifestyle changes. She suggested I check back in after a month or two and said that if my symptoms hadn’t improved by then, we could consider a prescription.
She explained some medication options that might be helpful down the line and mentioned the convenience of home delivery through Lemonaid. However, the conversation never felt like a sales pitch. Her focus was clearly on helping me achieve the best possible outcome with the least amount of risk.
Additional Services
Lemonaid Health provides an extremely comprehensive range of medical and physical health services. It has the availability to test and treat numerous symptoms and conditions.
Lemonaid offers the following additional services:
- Men’s health
- Women’s health
- Primary care
- Skin health
- Lab testing
- Weight loss
- Smoking cessation
- Insomnia
How Much Does Lemonaid Health Cost?
Lemonaid Health costs $95 monthly for anxiety or depression treatment. New clients get their first month for $25. Costs include ongoing monthly visits with a medication provider as well as medication delivery. Lemonaid does not accept insurance.
Smoking cessation treatment and insomnia treatment are not included in the typical cost of mental health care discussed above. Smoking cessation treatment costs $15 monthly, and insomnia treatment costs $60 monthly, with a 50% first-month discount.
The cost of medications and delivery are covered under the monthly fee for mental health medication management; however, you can also elect to have your medication sent to a local pharmacy for pick up.
Cost of Physical Health Services
Prices for physical health services at Lemonaid Health vary depending on the condition being treated. However, most services are covered under the ongoing Primary Care Complete Plan for a cost of $99 monthly, which includes phone visits with a provider. The Family Plan costs $178 monthly. Medications are not covered under this cost.
Who Does Lemonaid Health Serve?
Lemonaid Health treats patients in all 50 states and Washington DC. You must be at least 18 years old to use Lemonaid Health. Lemonaid Health offers mental health services for anxiety, depression, insomnia, seasonal affective disorder (SAD), and nicotine dependence.
User Reviews
Online user reviews of Lemonaid Health present a mix of positive and negative opinions, but it’s worth noting that most sources only have a few reviews, so they may not be reflective of everyone’s experiences.
Reviews from Trustpilot | 1.9 out of 5 stars | 30 reviews
Positive reviews from Trustpilot include users noting that Lemonaid’s doctors and medical staff are responsive and reliable. They give plenty of warning when it’s time to renew prescriptions and upfront about pricing.
Negative reviews from Trustpilot report a decrease in quality since 23andMe acquired Lemonaid Health in 2021.
Reviews from Reddit | r/stressless
Positive reviews from users on Reddit about Lemonaid indicate that medication through Lemonaid Health is convenient and the free delivery is a great bonus.
Negative reviews from users on Reddit focus on unauthorized charges made on some clients’ accounts. One user expressed frustration that she couldn’t stop the shipping and billing of her pills even though she had contacted Lemonaid on numerous occasions.
Alternatives & Competitors
Lemonaid is a quick and easy choice for many who are looking for relatively uncomplicated medication management. However, Lemonaid doesn’t accept insurance which could be prohibitive for some. If you’re looking for online psychiatric care that’s covered by insurance, one of our favorite options is Talkiatry.
Another limitation of Lemonaid is its lack of talk therapy. If you’d like to pair medication management with therapy under one platform, one of the best options is Brightside Health.
In-Network Psychiatric Care -Talkiatry
Price: $30 copay
Insurance Accepted: Yes, exclusively
Talkiatry offers online psychiatric care that is covered by most insurance plans. In fact, this platform only accepts in-network patients, so if you’re uninsured, Lemonaid may still be right for you. But if you are covered, Talkiatry offers superior care from 300+ psychiatric specialists, with therapy available on an as-needed basis.
For more information, read our Talkiatry review.
Pros & Cons
Pros - Treats children (5+), teens, and adults
- 300+ highly vetted psychiatrists
- Can prescribe controlled medication
- Accepts FSA/HSA & Medicare
Cons - Only accepts in-network patients
- Doesn’t treat couples or families
Best for Therapy - Brightside Health
Price: $45 – $349 monthly
Insurance Accepted: Yes
Lemonaid Health and Brightside Health both offer online psychiatry services, but they go about it in different ways. Lemonaid also offers many physical health treatment options in addition to psychiatry but doesn’t offer talk therapy. Meanwhile, Brightside Health focuses exclusively on therapy and medication management. Brightside Health costs $45 – $349 monthly, depending on the level of care that you need, and it also accepts many insurance plans.
To learn more, visit our full review of Brightside Health.
Pros & Cons
Pros - Accepts many insurance plans
- Excellent, hands-on care from providers
Cons - Not as convenient as some competitors
- Cash-pay is more expensive than competitors
Best for Primary Care Online - Doctor on Demand
Price: $99 – $299 per session
Insurance Accepted: Yes
Doctor on Demand operates like Lemonaid in that both platforms offer convenient, fast physical and mental health care online. While Doctor on Demand gives you the option to connect quickly with an urgent care provider—In our reviewer’s experience it took under 5 minutes.—it also gives the option for more comprehensive psychiatric care and talk therapy.
If you are searching for an online primary care provider that also gives access to mental health services if necessary, Doctor on Demand is really good, and it accepts some commercial insurance plans as well as cash-pay clients.
Read our comprehensive Doctor on Demand review.
Pros & Cons
Pros - Available in all 50 states
- Same-day appointments available
- The mobile app is easy to use
Cons - No between-session provider messaging
- Costly for ongoing out-of-pocket sessions
- Strict time limit for sessions
Why You Can Trust My Review
“As a licensed professional counselor in western PA, and someone who has trained and supervised other therapists throughout my career, you can trust that I have a certain level of experience with this platform’s services. This allows me to assess them within the context of the broader industry and patients’ needs.
Throughout my time using Lemonaid Health, I can affirm its relative affordability and ease of use. Although Lemonaid Health does not accept insurance and all services are cash-pay only, it is a decent choice for those who are looking for refills on medications they are already familiar with or who have straightforward issues that don’t require talk therapy. Lemonaid Health offers services faster and more easily than can be found from traditional mental health providers.”
History & News
Year Founded: 2013
Founders: Ian Van Every and Paul Johnson
Parent Company: 23andMe
Headquarters: San Francisco, California
Lemonaid Health launched in 2015 as a direct-to-consumer telemedicine platform offering affordable online birth control prescriber. In the years that followed, it expanded its services, including UTI medication and mental health, continuing to combine asynchronous care with online consultations and mail-order pharmacy services.1, 2
In 2021, Lemonaid launched in the UK. In October that same year, it was acquired by 23andMe for approximately $400 million. The acquisition aimed to integrate Lemonaid’s telehealth capabilities with 23andMe’s genetics platform to offer more personalized care.3
As of mid-2025, Lemonaid Health has not been publicly associated with major scandals or controversies; however, in March, 23andMe filed for Chapter 11 bankruptcy protection amid financial struggles, including a significant data breach in 2023 and declining revenues. Subsequently, Regeneron Pharmaceuticals announced plans to acquire 23andMe’s DNA testing business and most of its assets for $256 million. While there were rumors of Lemonaid’s inclusion in this deal, ultimately, it was excluded.4 We’ll continue to post updates as they occur.
Frequently Asked Questions
What Credentials Do Lemonaid Health Providers Hold?
The professionals of Lemonaid Health come from a range of medical backgrounds including MDs, DOs, registered nurses, pharmacists, and nurse practitioners. You’ll easily be able to view your selected provider’s credentials from within the website.
Does Lemonaid Health Take Insurance?
No, Lemonaid Health does not accept insurance.
Who Is Eligible for Medication?
To be eligible for anxiety or depression treatment through Lemonaid Health, you must:
- Be between the ages of 18 to 75
- Be free from substance use
- Not be pregnant or breastfeeding
- Not have other serious mental health issues like bipolar or schizophrenia
- Have no other serious medical issues, like HIV, seizures, or glaucoma
What Medications Are Available?
Lemonaid offers numerous medications that work well for depression and anxiety from drug classes called selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs).
Medications include:
- Sertraline (Zoloft)
- Citalopram (Celexa)
- Fluoxetine (Prozac)
- Escitalopram (Lexapro)
- Paroxetine (Paxil)
- Venlafaxine (Effexor)
- Duloxetine (Cymbalta)
- Bupropion (Wellbutrin)
Lemonaid does not prescribe sedatives and other controlled substances, like benzodiazepines.
Where is Medication Management Available?
Services with Lemonaid Health are available nationwide. All 50 states and Washington, D.C. can assess services, but with different rules and regulations. People in some states may require a video call, while others can use phone calls or messaging only.
How Do I Get My Medications?
You can get your medications via Lemonaid’s online pharmacy or have them sent to a local pharmacy. Medication delivery is included in the mental health subscription for $95 monthly.
Can I use my FSA or HSA Funds?
If you have a FSA or HSA, your membership fees and medications may be eligible for reimbursement. Many HSA/FSA cards can be used at checkout. Check with your FSA/HSA administrator or a tax professional for confirmation on the specific requirements for individual eligibility and reimbursement.
How Can I Cancel My Membership with Lemonaid Health?
Lemonaid Health asks that you call its customer service line (888-536-2267) or message the customer service team to cancel your account. Review the Lemonaid Health cancellation policy for more details on appointment and membership cancellations.
Does Lemonaid Health Offer Refunds?
Lemonaid Health may offer refunds on a case-by-case basis. Consult the Lemonaid Health Terms of Use and contact customer service for more information.
Is Lemonaid Health HIPAA Compliant?
Yes, Lemonaid Health is HIPAA-compliant and all records and visits will be kept secure. All issues related to privacy can be found in Lemonaid Health’s privacy policy.
Is Lemonaid Health Legitimate?
Yes, Lemonaid Health is a legitimate online medical platform.
ChoosingTherapy.com strives to provide our readers with mental health content that is accurate and actionable. We have high standards for what can be cited within our articles. Acceptable sources include government agencies, universities and colleges, scholarly journals, industry and professional associations, and other high-integrity sources of mental health journalism. Learn more by reviewing our full editorial policy.
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About Us. “Our Story.” Lemonaid Health. https://www.lemonaidhealth.com/our-story
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Olsen, E. (Oct. 22, 2021). “23andMe snaps up prescription platform Lemonaid Health for $400M.” Mobi Health News. https://www.mobihealthnews.com/news/23andme-snaps-prescription-platform-lemonaid-health-400m
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Leuty, R. (May 20, 2025). “What’s not included in the 23andMe deal, and who else was bidding.” Biz Women. https://www.bizjournals.com/sanjose/bizwomen/news/latest-news/2025/05/genetic-data-23andme-lemonaid-health-regeneron.html
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Torrence, R. (Jan. 17, 2025). “23andMe has been quietly exploring a possible sale of its telehealth business, Lemonaid.” MSN. https://www.msn.com/en-us/health/other/23andme-has-been-quietly-exploring-a-possible-sale-of-its-telehealth-business-lemonaid/ar-AA1xomek
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Church, M. (March 18, 2025). “Brightside Health Review: Pros & Cons, Cost, & My Experience.” ChoosingTherapy.com. https://www.choosingtherapy.com/brightside-health-review/
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Church, M. (Jan. 28, 2025). “Talkiatry Review: Pros & Cons, Cost, & My Experience.” ChoosingTherapy.com. https://www.choosingtherapy.com/talkiatry-review/
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Suarez-Angelino, L. (April 16, 2025). “Doctor on Demand Review: Pros & Cons, Cost, & My Experience.” ChoosingTherapy.com. https://www.choosingtherapy.com/doctor-on-demand-review/
We regularly update the articles on ChoosingTherapy.com to ensure we continue to reflect scientific consensus on the topics we cover, to incorporate new research into our articles, and to better answer our audience’s questions. When our content undergoes a significant revision, we summarize the changes that were made and the date on which they occurred. We also record the authors and medical reviewers who contributed to previous versions of the article. Read more about our editorial policies here.
Author: Eric Patterson, LPC (No change)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes:Edited for clarity and accuracy; added that Lemonaid now offers weight loss care, prescribing GLP-1; added Talkiatry, Brightside Health, and Doctor on Demand as Alternatives; added recent news events and relevant sources.
Author: Eric Patterson, LPC (No change)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes: Reviewed entire article and revised where necessary to improve factual accuracy, clarity, and enhanced readability. Updated Lemonaid logo. Reformatted entire article to new visual style and layout.
Author: Eric Patterson, LPC (No change)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes: Added summary block and star rating breakdown
Author: Eric Patterson, LPC
Medical Reviewer: Benjamin Troy, MD
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