I’ve spent countless hours searching for good-quality online therapy. While many online therapy platforms focus on cash-pay clients and often charge huge sums, Grow Therapy is a platform that connects clients to qualified in-network therapists. Grow Therapy earned 4 out of 5 stars overall during our independent review because they offer a wide range of services and work with many insurance plans. Grow Therapy offers therapy and psychiatry services for kids, teens, adults, and couples. Grow Therapy has over 15k therapists and is in-network with many insurance plans. Cash-pay rates range from $75 – $250+ per session, depending on the provider.
Grow Therapy At a Glance
Cost: $75 – $250+ per session
Insurance Accepted? Yes
Pros & Cons:
Pros - Can see kids & teens, adults, and couples
- Many filters available to search for a provider
- Most providers accept major insurance plans
- Affordable cash pay options for 50-minute therapy sessions
- Over 15k therapists available nationwide
Cons - Some states may have a smaller provider selection
- Cash-pay prices are not set and vary by provider
Preview Grow Therapy:
Grow Therapy is an online mental health directory that provides online and in-person services. Grow Therapy is available in 50 US states and offers a range of services for kids and teens, adults, couples, and medication management. Generally, you can anticipate out-of-pocket costs from $75 – $250, depending on the provider. However, most providers on Grow Therapy do accept insurance which would make your costs significantly lower.
Signing up for Grow Therapy is a quick and easy process, with everything taking potentially less than 10 minutes. Grow Therapy can quickly connect you with a provider of your choice in as little as two days. All online therapy and medication management appointments happen through Zoom or Doxy. All cash-pay costs are clearly labeled on each provider’s profile page. The clearly labeled costs make it easier to budget for out-of-pocket costs with no surprises.
Grow Therapy does not have an Apple app or a Google Play app, so most user reviews were from Trustpilot. Trustpilot contributors gave Grow Therapy a 4.7-star rating from 1.7K reviews, but most of these user reviews were from providers themselves. Grow Therapy earned 4 out of 5 stars overall during our independent review. While Grow Therapy is great for some, those under the age of six, outside of the service area, and those needing specialized in-person care will need to seek out an alternative.
Why You Can Trust My Review
Review our scoring criteria for online therapy platforms here.
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Firsthand Grow Therapy Reviews
Full reviews and breakdowns of services are valuable, but sometimes you just want to hear a clear recommendation from somebody who’s used the service firsthand. Here are some firsthand experiences from people who have used Grow Therapy.
Caitlin Bell, M.A.
Detailed Review of Grow Therapy- What is Grow Therapy?
Grow Therapy is an online mental health directory that provides online and in-person services. Grow Therapy is available in all 50 US states and offers a range of services for kids and teens, adults, couples, and medication management. Most Grow Therapy clients use insurance to pay for services. Copays vary by your individual insurance plan, but often range from $0 – $50+. Cash prices at Grow Therapy range from $75 – $150 for therapy and $80 – $250 for medication management.
Signing up for Grow Therapy is a quick and easy process, with everything taking potentially less than 10 minutes. By far, the longest part of signing up with Grow Therapy is selecting your own therapist. We highly recommend that you read as many provider profiles as possible to make a well-informed decision.
Grow Therapy offers online or in-person services, so first you must decide which is the best fit for you. Either way, you will select your state and choose if you will be using insurance or paying cash. In the provider directory, you can filter for gender, ages treated, identities, and availability. These filters help narrow down your selections so you can find a provider you like even quicker.
Each provider in the list will clearly list their cash rates, licenses, years in practice, and their next available session. If you click “View Profile”, you will be able to read a detailed profile that includes insurances accepted, treatment methods utilized, and their specialties. Once you find a provider you think will work well for your personal goals and schedule, you simply click “Book Appointment.” You will receive an email with a link to your new patient portal and you’ll complete a depression assessment, an anxiety assessment, and a brief intake form.
All online therapy and medication management appointments happen through Grow Therapy’s telehealth platform. These links will be sent to you through your email and in a text message the day before and the day of your appointments. Your initial appointment, both therapy and medication management, are like “Getting to Know You” appointments. Therapy sessions are 50 minutes long and medication management appointments are 30 minutes long.
During your initial appointments, you will discuss your symptoms, what your goals are, and what medications you are currently taking. If you attend a medication management appointment and your provider feels you need a new medication or you need a refill, they will send your prescription to your local pharmacy for quick pick-up. Grow Therapy providers can prescribe non-controlled medication for anxiety and medication for depression.
Grow Therapy provides online or in-person therapy or medication management. Costs, ages treated, and treatment types will depend on the provider you choose and your location.
What Is Therapy Like with Grow Therapy?
Therapy with Grow Therapy was truly a great experience. The website was easy to navigate and I didn’t need to reach out to customer service once. Anything I needed to find was clearly labeled and there were plenty of therapists available in my state. Something I truly appreciated about Grow Therapy was there was only one patient portal and I could input all of my information easily.
Using the filters in the directory made my search for a therapist really quick. I was able to read several profiles and quickly determined who was going to be a good fit for my goals and my schedule. I also really loved that the cash pay rates were clearly listed on the therapist’s profiles.
After I booked my session, I was emailed a link to fill out two assessments and a brief intake form. The assessments were standard depression and anxiety assessments and took under five minutes to complete. The intake form asked questions about my goals, any medications I was taking, and anything else I wanted to share with my therapist.
The day before and the day of my therapy session I was sent an email and a text message with a link to the Doxy meeting room. I was able to enter this meeting room without any issues whatsoever. However, when I got into the meeting room, my therapist confessed she preferred using Zoom as she was able to share her screen. I was happy to disconnect from the Doxy meeting and go to the Zoom link she emailed me. Since then, we’ve learned that Grow Therapy now uses its own video platform for sessions.
I was very happy with my choice of therapist, and even though we had just met, she immediately put me at ease. I also loved that she shared her screen with me and we were able to discuss a feelings wheel together. The feelings wheel helped me better explain the complex emotions I had around certain topics. The day after my session, my therapist emailed me various resources we discussed during our session. I was very impressed with my entire experience.
What Is Medication Management Like With a Grow Therapy Psychiatrist?
Medication management with Grow Therapy works similarly to their therapy process. I was asked to fill out the depression and anxiety assessments and an intake form. However, since I had previously filled these out just the day before, the website offered to automatically fill in my answers from the previous forms. This definitely saved time and is something I have not seen with other platforms.
There did not seem to be as many medication management providers available as there were therapists. However, I was still able to find a provider that matched my personal criteria and get an appointment within a couple of days of signing up.
The appointment I booked was for 30 minutes, but my provider actually spent almost 45 minutes talking with me. She was very detail-oriented and asked me a lot of clarifying questions about the medications I was currently taking. Something that impressed me was she asked me about all of my medications, not just the ones I was taking for my mental health symptoms.
We discussed the possibility of changing one of my medications and when I asked how I would get this potential medication, she said it would be sent to my local pharmacy. Ultimately, we decided as a team that I would remain on my current regiment and she would reassess me in three weeks. I liked that she was thoughtful and precise in her knowledge of medications, and listened to how I felt. I left the medication appointment once again feeling very impressed with Grow Therapy.
How Much Does Grow Therapy Cost?
Most clients pay for therapy and psychiatry services using their own health insurance. Copays are as little as $0 for some clients, while others pay between $0 and $20 per session. Copayments vary based on individual clients’ insurance coverage. Grow Therapy doesn’t charge any additional fees beyond the insurance copay. Providers also accept cash payments, generally ranging from $75 – $150+ for therapy and $80 – $250+ for medication management. If choosing cash pay, clients can find the amounts listed on provider profiles.
Who Does Grow Therapy Serve?
Grow Therapy is available in all 50 US states. They offer a wide range of services for children (6-12), teenagers (13-17), adults, couples, and also offer medication management. Grow Therapy’s all-in-one platform makes it easy to find therapists that are in-network with your insurance.
Grow Therapy offers the flexibility people need to get fast, affordable care. They take a wide variety of insurance plans, including Medicaid in some states. Clients can book quickly — most providers are available within two days — after choosing the provider they want to see instead of waiting to be matched like with some competitors. They also offer simple rescheduling and cancelation options, and don’t require a subscription, so clients can explore therapy without a daunting up-front commitment.
If you don’t have insurance, you might be able to find more affordable care via other platforms. BetterHelp and Online-Therapy.com offer some of the most affordable cahs-pay rates we’ve seen. For more options, take a look at our full list of the best online therapy options.
Grow Therapy Vs. Competitors
Headway is another platform very similar to Grow Therapy that offers many of the same features, however, it is only available for those with an in-network insurance plan whereas anyone can use Grow Therapy. BetterHelp’s subscription-based platform may be a good alternative for those without insurance.
Price: $75 – $250+
Insurance Accepted? Yes
-
Can see kids & teens, adults, and couples -
Most providers accept major insurance plans
-
Some states may have a smaller provider selection -
Cash-pay prices are not set and vary by provider
Price: $20 – $50+ per session
Insurance Accepted? Yes
-
Offers both medications and therapy -
Very easy to access in-network care
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May not offer certain therapeutic modalities -
In-network providers only
Price: $260 – $360 monthly
Insurance Accepted? No
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Same-day appointments often available -
Your choice of video, phone, or text therapy
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Does not accept any insurance -
Limited choice over your first therapist
Grow Therapy Vs. Headway
Grow Therapy Vs. BetterHelp
Grow Therapy Patient Reviews
Grow Therapy does not have an Apple app or a Google Play app, so most user reviews I could find were from Trustpilot. Trustpilot contributors gave Grow Therapy a 4.7-star rating overall. Most positive reviews had excellent things to say about their therapists, however, some users had occasional technical problems or seemingly isolated issues with customer service.
Reviews from Trustpilot | 4.7 out of 5 stars | 3,435 reviews
Positive reviews from Trustpilot include users noting that Grow Therapy’s providers are amazing and very helpful. One user stated that in just 3 weeks, she has already witnessed a significant improvement in her mental wellness.
Negative reviews from Trustpilot include reports of problems with customer service. Several clients have stated that they are not receiving replies to their inquiries and that most of their emails and chat messages are only being answered by a bot. These issues seem to be isolated problems and not indicative of most people’s experience.
Reviews from Reddit | r/socialwork, r/therapy
Positive reviews from users on Reddit about Grow Therapy noted how easy it is to find a therapist match and commended their telehealth platform.
Negative reviews from users on Reddit about Grow Therapy focus on their therapists canceling their appointments. A client stated that her therapist kept canceling their appointments and did not give her a reason as to why. With platforms like Grow Therapy, therapists have a lot of freedom, so isolated incidents like these likely don’t speak to most peoples’ experience.
Who Might Want an Alternative to Grow Therapy?
While Grow Therapy is great for some, those under the age of six, and those needing specialized in-person care will need to seek out an alternative.
Those Six Years and Younger
Some of Grow Therapy’s providers can treat kids and teens, but those younger than six may need to find a more specialized platform. As our Brightline Mental Health review mentioned, children as young as 18 months may be eligible for therapy and coaching services. This is great for families of younger children who need more specialized care and want to receive care at home.
Seeking Specialized In-Person Care
Grow Therapy is a more general therapy services provider and is unable to support individuals with high-acuity mental health issues, or those who need specialized in-person care.
Grow Therapy Review – Our Final Verdict
“Grow Therapy was a truly wonderful user experience. The website, provider directory, and patient portal were straightforward to navigate, and it took less than 10 minutes to get started. While customer service was accessible, I encountered no issues that needed assistance. I highly recommend Grow Therapy for online therapy and psychiatry services, especially if you live in a state where they have providers.”
Frequently Asked Questions
What Credentials Do Grow Therapy Providers Hold?
All Grow Therapy providers are fully licensed in the states they practice in. Each provider that joins Grow Therapy goes through a vetting process by a live person and must submit proof of their licensure.
How Do I Choose a Provider?
You will choose your therapist or medication management from the Grow Therapy directory. Each provider will have a detailed profile that you can read which will include their cash pay rates, insurance accept, and specialties.
Can I Switch to a New Provider?
Yes, you can switch providers at any time. It is always recommended you let your current provider know you will be switching. To switch providers, all you need to do is select a new one from the directory.
Who Is Eligible for Medication?
Medication can be prescribed to those 6 years and older. For kids and teens seeking medication management, it is vitally important for parents to be involved with the process. Providers may choose to not medication those under a certain age and instead suggest therapy as a first option.
What Medications Are Available?
Grow Therapy providers can prescribe non-controlled medications.
Where is Medication Management Available?
Grow Therapy medication management is available in most states. You can easily filter for medication management in the directory to see if it is available in your state.
How Do I Get My Medications?
Any medications your provider deems necessary will be sent to your local pharmacy. You will be able to pick it up when it is convenient for you and you will pay your co-pay for medications or an out-of-pocket cost.
Can I use my FSA or HSA Funds?
Yes, most providers with Grow Therapy will accept HSA funds services.
How Can I Cancel My Account with Grow Therapy?
There does not appear to be a way to cancel or close your account with Grow Therapy. However, you can notify your provider that you will no longer be using their services and simply not attend any more sessions.
Does Grow Therapy Offer Refunds?
Refunds are offered on a case-by-case basis and you must reach out to your provider.
Is Grow Therapy Legit?
Yes, Grow Therapy is a legitimate mental health platform and is HIPAA-compliant.
History & News About Grow Therapy
- Year Founded: 2020
- Founders: Manoj Kanagaraj, Jake Cooper
Manoj Kanagaraj and Jake Cooper are the co-founders of Grow Therapy.1 They founded the company in October 2020 and as of 2021 Grow Therapy has raised over $16 million.2 Grow Therapy went from offering therapy and medication management services in five states to over 45 states. They continue to expand services, are actively adding more providers to the platform, and work with almost every major insurance provider.
Choosing Therapy strives to provide our readers with mental health content that is accurate and actionable. We have high standards for what can be cited within our articles. Acceptable sources include government agencies, universities and colleges, scholarly journals, industry and professional associations, and other high-integrity sources of mental health journalism. Learn more by reviewing our full editorial policy.
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Knapp, A., Jennings, K., Griffin, A., Emerson, S., and Johnson, A. (2023) 30 Under 30: Grow Therapy Profile. Retrieved from https://www.forbes.com/30-under-30/2023/healthcare and https://www.forbes.com/profile/grow-therapy/?sh=3ef8fd155c79
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Hall, C. (September 2021) TechCrunch: Grow Therapy plants $15M into helping therapists start their own practices. Retrieved from https://techcrunch.com/2021/09/23/grow-therapy-plants-15m-into-helping-therapists-start-their-own-practices/
We regularly update the articles on ChoosingTherapy.com to ensure we continue to reflect scientific consensus on the topics we cover, to incorporate new research into our articles, and to better answer our audience’s questions. When our content undergoes a significant revision, we summarize the changes that were made and the date on which they occurred. We also record the authors and medical reviewers who contributed to previous versions of the article. Read more about our editorial policies here.
Author: Caitlin Bell, MA (No Change)
Medical Reviewer: Benjamin Troy, MD (No Change)
Primary Changes: Reviewed and revised entire article where necessary to improve factual accuracy, clarity, and enhanced readability. Updaeted geographic coverage area to all 50 states, changed session length from 60 minutes to 50 minutes, improved accuracy regarding cash-pay pricing, updated Grow Therapy patient reviews section,
Author: Caitlin Bell, MA (No Change)
Medical Reviewer: Benjamin Troy, MD (No Change)
Primary Changes: Added new editorial rating, updated summary block, and all related features.
Author: Caitlin Bell, MA (No Change)
Medical Reviewer: Benjamin Troy, MD (No Change)
Primary Changes: Added review summary and features.
Author: Caitlin Bell, MA
Medical Reviewer: Benjamin Troy, MD
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