Relationship Hero is an online coaching platform for individuals and couples. After personally using the service, my partner and I found it flexible and insightful, earning 4 out of 5 stars in our review. With 100+ certified coaches, sessions are available via chat, video, or phone. Pricing ranges from $80 to $350 per session, but insurance isn’t accepted.
Relationship Hero At A Glance
Pros & Cons
- Over one hundred relationship coaches to choose from
- Zoom sessions can be accessed via app or through the online portal
- Offers a variety of pricing options
- Does not accept insurance
- It isn’t immediately clear that you can choose a coach other than the one recommended at registration
- No licensed therapists available
Overview
Relationship Hero is an online coaching platform designed to support both individuals and couples. With over 100 certified coaches, they offer sessions via chat, video, or phone, making it a flexible option no matter where you are.
Pricing varies depending on the coach, with sessions ranging from $100 to $350. However, they don’t currently accept insurance, so keep that in mind when budgeting for sessions.
In some cases, new users may be eligible for a complimentary 10-minute consultation upon signing up. This brief session allows you to speak directly with a coach, providing insight into the process and helping you determine whether their services align with your needs. While availability is not guaranteed, it can be a valuable opportunity for those exploring their options.
For couples looking for other options for therapy or coaching, check our guide on the best online marriage and couples counseling options. Some of our top picks for couples counseling include Regain for cash-pay rates and Talkspace for Couples for those with insurance. For other coaching options, both Our Ritual and Our Relationship are solid options that are both affordable.
Relationship Hero is a great service for couples, but those seeking individual therapy should read our guide on the best online therapy platforms.
Detailed Review
Relationship Hero is an online coaching service for individuals and couples. Session prices vary based on your chosen coach, ranging from $100 to $350. Some coaches offer subscription packages or discounts for new clients. Keep in mind, that they don’t currently accept insurance. Relationship Hero is an online coaching service for individuals and couples. Session prices vary based on your chosen coach, ranging from $100 to $350. Some coaches offer subscription packages or discounts for new clients. Keep in mind, that they don’t currently accept insurance.
Review our scoring criteria for online therapy platforms here.
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What is Relationship Hero?
Relationship Hero connects individuals and couples with over 100 certified relationship coaches, offering flexible online coaching sessions. Prices depend on the coach you choose, typically ranging from $100 to $350 per session, with some offering subscription packages for continued support. While the platform provides a convenient way to access relationship guidance, it’s important to note that they don’t currently accept insurance or offer free trial sessions.
Signing Up
The sign-up process is pretty straightforward. You start with a questionnaire that helps match you with the right coach. It asks about:
- Your relationship status (single, in a relationship, married, etc.)
- The kind of support you need (dating advice, rebuilding after infidelity, coping with a breakup, etc.)
- Whether you’re signing up solo or with a partner
- Any specific preferences for your coach, such as LGBTQ+ expertise, intimacy coaching, or addiction support
One thing that stood out to me was how broad the options were. Whether you’re trying to move on from an ex, fix unhealthy patterns, or just get better at dating, the platform tries to personalize your experience from the start.
Once the questionnaire is complete, you’re placed in a private chatroom with a coach. Their bio and photo appear on the screen, which gives you a quick way to check their background while chatting.
The coach starts by asking a few more questions to understand your situation. If it feels like a good fit, they’ll outline their pricing and scheduling options. Here’s where things can get a little tricky—each coach sets their own rates and session types. Some offer individual sessions, while others only do subscription packages.
In my case, the first coach we were matched with only provided a four-session package that would have cost a one-time fee of $1,000. This was not in our price range, but fortunately, it was easy to browse the Coaches tab and select someone else. The second coach we chose offered individual sessions, which was a much better fit.
While the flexibility is great, it would have been helpful to see session types and pricing before getting matched. If you’re particular about what you want, you may have to do a little coach-hopping before settling on the right one.
Once you and a coach agree to move forward, they’ll send you their pricing details. Costs vary depending on the coach, with some offering 15-minute consultations while others jump straight into full sessions or long-term packages.
After selecting a session, you’re directed to schedule it, and a Zoom link is sent for the appointment. One thing to note: Relationship Hero doesn’t have a built-in video call feature, so you’ll need Zoom for your sessions.
My partner and I both felt our Zoom session with our coach was excellent. She was warm and insightful, and she quickly grasped the dynamics of our relationship within minutes. As an active listener, she guided us into sensitive topics naturally—never pushing too hard but still fostering meaningful discussion. By the end, she provided us with a clear, realistic action plan tailored to our lifestyle.
The professionalism of the session also stood out. She was on time, dressed appropriately, and in a clean, well-lit environment. The audio and video quality were perfect, making the conversation easy to follow without any distractions.
I particularly appreciated that there was no pressure to book additional sessions or purchase a subscription package. After providing our action plan, she left the decision entirely up to us. Once the session ended, I received a link in our chatroom to leave feedback.
Overall, we were both very pleased with our Relationship Hero experience. The quality of coaching, professionalism, and low-pressure approach made it a valuable and positive experience.
Extra Features
Beyond one-on-one coaching, Relationship Hero offers a few additional tools:
- Direct Messaging: You can send messages to your coach between sessions, which is helpful if you need quick guidance.
- Journaling Tool: A built-in space to track thoughts and progress, with the option to share entries with your coach (or keep them private).
- Master Classes: If you subscribe, you get access to workshops on topics like communication, attachment styles, and conflict resolution.
The journaling feature is a nice touch, especially if you like reflecting in writing. Messaging between sessions also adds some value, though it depends on how responsive your coach is.
Cost
Pricing with Relationship Hero depends on the coach that you are paired with. Sessions typically cost between $100 – $350 each. Some coaches provide subscription options or offer discounts for new clients. Some coaches offer package deals, like 10 hours for $2,200, four hours for $1,150, or a single hour for $295. Again, prices can vary drastically from coach to coach, so finding a pricepoint in your budget may take some time. At this time, Relationship Hero does not accept insurance.
Who Does Relationship Hero Serve?
Relationship Hero is available to anyone 18 or older and serves all 50 states. It’s a great resource for individuals figuring out the dating world or couples looking to strengthen their relationship. The platform is easy to use, and with so many coaches from diverse professional backgrounds, there’s a good chance you’ll find someone who fits your needs.
Free Couples Relationship Course
OurRelationship has been proven to help couples improve communication, intimacy, and trust. 94% would recommend it to a friend. Get Started
User Reviews
Most reviews of Relationship Hero are positive, highlighting the effectiveness of the coaches and their methods. Many of those reviews come from individuals rather than couples, showing that the platform seems to be widely used for non-romantic relationships as well. The few negative reviews mainly mention isolated scheduling difficulties and relatively high pricing, which are worth considering before signing up.
Reviews from Apple App Store | 4.6 out of 5 stars | 17 reviews
- Positive reviews include great customer service and prompt responses from their counselors. Users appreciate effective couples counseling at an affordable price.
- Negative reviews from the Apple App Store are about some of the coaches seeming young and lacking experience, especially in the space of couples counseling.
Reviews from Trustpilot | 4.7 out of 5 stars | 1,696 reviews
- Positive reviews from Trustpilot include praise for the expertise of the coaches. Many users express satisfaction with the guidance they received, noting that Relationship Hero provided meaningful support and had a significant impact on their relationships.
- Negative reviews from Trustpilot include complaints about the pricing. Many reviewers noted that, since the price is based on the coach, some prices were unaffordable.
Alternatives & Competitors
Relationship Hero may not be the best fit if you and your partner prefer working with a licensed therapist or are looking for in-person couples counseling. Likewise, since Relationship Hero doesn’t accept insurance, those with coverage may be better served elsewhere.
Regain - Best for Cash Pay
Regain is an online therapy platform specializing in relationship and couples counseling, offering access to licensed therapists through messaging, phone, and video sessions. Regain is exclusively focused on relationship issues and operates on a subscription model without insurance support. However, since it is more affordable, it makes a better option for those who don’t have insurance.
To learn more, read our full Regain review.
Pros & Cons
- Affordable compared to in-person couples counseling
- Financial aid is available to those who qualify
- User-friendly and easy-to-navigate website and app
- You and your partner can text your therapist anytime
- Attend therapy sessions around your schedules
- Doesn’t accept insurance
- Ultimate costs depend on your location
- You are initially automatically matched with a therapist
Talkspace for Couples - Best for Insurance
If your insurance covers couples counseling, you might find more affordable options elsewhere since Relationship Hero doesn’t accept insurance. For instance, Talkspace for Couples works with many insurance plans.
To learn more, read our full Talkspace for Couples review.
Pros & Cons
- Makes couples therapy easy and convenient to access compared to in-person sessions
- Couples don’t have to be in the same place to attend sessions
- Live workshops and self-assessment tools are also available for free
- Couples can chat with their therapist in between sessions
- Those in non-romantic relationships are welcome to register, including co-workers, friends, and siblings
- Can’t purchase individual sessions
- All session credits expire at the end of the month whether or not a session was completed
- User reports of therapists being often unreliable and frequently canceling appointments or leaving them unconfirmed
- App can be glitchy
Online-Therapy.com - Best for Worksheets & Resources
Online-Therapy.com is a self-guided online therapy platform that primarily uses Cognitive Behavioral Therapy (CBT) to help individuals and couples manage mental health and relationship challenges. It offers structured therapy programs, including worksheets, journal prompts, yoga/meditation videos, and unlimited messaging with therapists, with optional live video or chat sessions.
To learn more, read our full Online-Therapy.com review.
Pros & Cons
- Comprehensive CBT-based therapy program with interactive resources
- Offers video, phone, and text sessions
- Simple pricing system
- Well-designed website is easy to use
- Insurance is not accepted
- Limited choice over initial therapist
- CBT-based therapy only; no other types of therapy
- No mobile app
Year Founded: 2017
Founder: Liron Shapira
Relationship Hero was founded in 2017 by Liron Shapira and Lior Gotemasman. Shapira explains that both he and Gotemasman were single and looking to various resources for dating advice. They began to develop this relationship coaching concept into a business plan and launched Relationship Hero as an online platform and app. Relationship Hero has helped over 100,000 clients nationwide.2
Frequently Asked Questions
What Credentials Do Relationship Hero Coaches Hold?
Relationship Hero’s coaches all have backgrounds in the mental health field, like social work, psychology, and counseling, and they must complete a 160-hour training program to become certified relationship coaches.
How Do I Choose a Coach with Relationship Hero?
You’ll be automatically matched with a coach after you finish the questionnaire in the registration process. You’ll answer questions about your preferences, such as the gender, age, or specialty of your coach.
Can I Change Coaches?
Yes, you can change coaches at any point. Just click on the ‘Coaches’ tab on the main menu and read through the coach bios to find one that’s a better match.
Is Relationship Hero Legit?
Yes, Relationship Hero is a legitimate and reliable business that provides a secure coaching service to couples.
How Do I Cancel My Subscription/Account with Relationship Hero?
You can cancel your subscription at any time by visiting the Settings tab on your Account page and hitting ‘Cancel Subscription.’
Does Relationship Hero Offer Refunds?
If you would like a refund of the coaching credits that you have not used, Relationship Hero will honor all such requests for charges if the credits were purchased within the last 30 days. If you request a refund for one or more coaching sessions that you were unsatisfied with, a Relationship Coach team member will review your request within 72 hours. To learn more, check out their Privacy Policy and Terms & Conditions.
ChoosingTherapy.com strives to provide our readers with mental health content that is accurate and actionable. We have high standards for what can be cited within our articles. Acceptable sources include government agencies, universities and colleges, scholarly journals, industry and professional associations, and other high-integrity sources of mental health journalism. Learn more by reviewing our full editorial policy.
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Krueger, G. (2023, June 6). Life coach vs. therapist: What are the differences? GCU Blog. Retrieved from https://www.gcu.edu/blog/psychology-counseling/life-coach-vs-therapist-what-are-differences
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Shapira, L. (2023, March 8). Liron Shapira – Founder of Relationship Hero. IdeaMensch. Retrieved June 12, 2023, from https://ideamensch.com/liron-shapira/
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Boudin, M. (2024, December 13). The best online therapy services of 2025. Choosing Therapy. Retrieved from https://www.choosingtherapy.com/best-online-therapy/
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Boudin, M. (2024, December 12). The best online marriage & couples therapy options. Choosing Therapy. Retrieved from https://www.choosingtherapy.com/online-marriage-counseling-services/
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Church, M. (2025, February 10). Regain therapy review 2025: Pros & cons, cost, & my experience. Choosing Therapy. Retrieved from https://www.choosingtherapy.com/regain-counseling-review/
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Church, M. (2025, February 13). Talkspace couples therapy review 2025: Pros & cons, cost, & my experience. Choosing Therapy. Retrieved from https://www.choosingtherapy.com/talkspace-couples-therapy-review/
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Church, M. (2024, September 23). Online-Therapy.com review 2024: Pros & cons, cost, & my experience. Choosing Therapy. Retrieved from https://www.choosingtherapy.com/online-therapy-com-review/
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Author: Chelsey Church, M.S. (New author)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes: Updated pricing information (from $80-$250 per session to $100-$350 per session). Updated article to new style format. Fact-checked and edited entire article for improved readability and clarity, and reviewed recent Apple and Google reviews to update user ratings.
Author: Randi Sprintis, MS (No change)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes: Added review summary and features.
Author: Randi Sprintis, MS
Medical Reviewer: Benjamin Troy, MD
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