Online-Therapy.com Review 2025: Pros & Cons, Cost, & My Experience

Cognitive behavioral therapy is well-known for its reliance on homework and worksheets to help clients engage with the material in a more meaningful way. In these worksheets and the course as a whole, you’ll learn about anxiety, harmful thought patterns, and ways to overcome them. Meanwhile, your assigned therapist will be able to help you work through the material at a pace that works for you and help you to set actionable and attainable goals.

Live Therapy Sessions

If you choose a plan that includes live online therapy sessions, you’ll be able to meet with your therapist either once or twice weekly via phone, video, or live chat. Sessions are usually 45 minutes long. I joined my initial session from my iPhone via the Online-Therapy.com website on my home internet connection and didn’t have any technical issues.

For my initial session, my therapist was five minutes late, and our session only lasted 15 minutes in total. During that time, my therapist got to know me and reviewed some answers I’d submitted through worksheets. After a short discussion of my needs, the program, and her background, she recommended that I complete the next session of the course and its worksheets for discussion at our next session. We also created three overarching goals for us to follow during my time in the program. I felt my therapist could offer warmth and displayed great empathy, even if the session was shorter than I expected.

Online-Therapy.com provided plenty of reminders for my appointment, and my therapist sent me messages and commentary on my worksheets in the days leading up to my first session, so I felt “plugged in” to the program coming into my first session. I can definitely see how having a course to follow throughout therapy could help keep clients engaged in between sessions.

Homework & Worksheets

CBT is notoriously homework-heavy, and Online-Therapy.com implements its worksheets and homework quite well. Worksheets are built into the CBT course and are collaborative with your therapist. When you submit responses to your worksheets, your therapist will be able to review them and discuss the outcomes with you.

The content in worksheets on Online-Therapy.com varies from simple goal-setting exercises to more in-depth resources. Altogether, they create a great structure for you to follow as you attend therapy, which is flexible, depending on how much you’d like to work on your course in any given week. However, I can easily see how some might find the established workflow to be too rigid or not leave enough room for customization to their needs.

It will depend on your therapist and you to find a balance between structure and customization that will work best for the issues you’re faced with. As with any therapeutic relationship, finding a therapist who will be a good fit for your situation will take trial and error.

Notably, the lowest-cost plan at Online-Therapy.com doesn’t offer live sessions; instead, you work through the CBT course at your own pace and a therapist will work with you via asynchronous messaging. This could be a viable option for someone with mild symptoms who would prefer a more “self-serve” approach to mental health treatment.

Journal, Yoga, & More Valuable Resources

In addition to the CBT course, worksheets, and sessions with your therapist, Online-Therapy.com offers a host of other useful mental health tools including a guided journal, instructional yoga videos, and a customizable activity planner.

The journal is not formally introduced until the sixth section of the eight-section CBT course but can be accessed from the beginning if you’d prefer. I found the journal to not be nearly as customizable as BetterHelp’s—the Online-Therapy.com journal is highly structured and has set questions for you to answer in any entry.

I thought the yoga videos were very valuable. There’s a variety of content available that could serve anyone, from beginner yogis to those who are a bit more seasoned. Plus, all the videos lean into the mental health benefits of yoga, and how it can supplement your CBT work. Additionally, Online-Therapy.com has a customizable activity planner that essentially functions as an ongoing to-do list for therapy-related activities.

Cost & Insurance

Online-Therapy.com costs range from $240–$480 monthly (advertised as $60–$120 weekly). This includes sessions and unlimited messaging with your therapist, access to the full Online-Therapy.com CBT course, as well as additional tools such as a journal and yoga videos. Online-Therapy.com does not accept insurance.

Online-Therapy.com offers three tiers for its online therapy subscriptions:

• Basic ($240 monthly): This plan gives you access to the full toolkit that Online-Therapy.com offers, including the full CBT course and unlimited messaging with a therapist.
• Standard ($360 monthly): This plan includes full access to Online-Therapy.com, plus a weekly live session with a therapist.
• Premium ($480 monthly): This plan includes everything the standard plan offers, but with two live sessions per week instead of just one.
• Couples Therapy ($480 monthly): This plan is for couples who would like to attend joint sessions. While it is the same price as the premium plan, you only get one live session weekly rather than two.

Online-Therapy.com offers financial aid for students, veterans, and those with low income. During sign-up, you can fill out a financial aid application which will update the cost automatically if you’re approved. All new users are eligible for 20% off their first month. While Online-Therapy.com does not accept insurance, the company will generate a superbill for potential out-of-network reimbursement by your insurance provider.

Who Does Online-Therapy.com Serve?

Online-Therapy.com is available for anyone ages 18+ in the United States plus several countries internationally. Online-Therapy.com is intended as a solution for adults experiencing mild-to-moderate mental health symptoms and specifically uses the cognitive-behavioral therapy (CBT) approach. Teens may be able to use the platform with the emailed consent of both parents, but it’s not designed to serve children. Brightline Health could be a better option for those looking for mental health care for a child.

If you’re looking for a fast and convenient online therapy platform that offers more than CBT, BetterHelp is one of our favorite options. Meanwhile, an online psychiatry platform such as Brightside Health could be ideal if you’re seeking medication management, since Online-Therapy.com doesn’t offer medication. Online-Therapy.com does offer couples counseling, but other couples therapy options like ReGain might be worth considering for those looking for non-CBT approaches.