Starting a mental health practice can be a daunting task. Choosing the best mental health EHR for your practice is something that takes careful consideration. Below, we will round up the best mental health EHRs on the market and find the best EHR for mental health private practice.
Best Mental Health EHRs at a Glance
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Data points analyzedChoosing Therapy’s reviews are fair, honest, and thorough. To date, we’ve reviewed mental health products and services offered by more than 250 companies. That has involved more than 1,050 hours of firsthand use of those products and consideration of over 825 data points. Our editorial policies outline a rigorous review process, but they all boil down to this: produce a review that your own friends and family could rely on. Learn more here.
Our Picks for the Best Behavioral Health EHRs
Here’s our list of the seven best behavioral health EHR platforms of 2024. Each one is classified by its stand-out feature to help you choose the right one for you.
- Best Overall – My Best Practice
- Best on a Budget – TherapyAppointment
- Best All-In-One Practice Suite – SimplePractice
- Best for Telehealth – TheraPlatform
- Best for Small Caseloads – TheraNest
- Best for Group Practices – TherapyNotes
- Best for Psychiatrists – CounSol.com
- Best for Simplicity & Usability – Sessions Health
Detailed Reviews of the Best Mental Health EHRs
Rating: 5 out of 5
Price: $39+ monthly
Features Offered: Best-in-class documentation system, intuitive intake system, client progress tracking
Why We Chose It
My Best Practice offers a neatly and intuitively-designed system of tools, while also focusing on offering science-backed features that optimize the time and effort of the practitioner. However, there are a few features that could benefit from improvement, like credit card processing and insurance claims processes.
Pros & Cons
- Session notes are intuitively designed and promote quick workflow during sessions
- Large library of assessments, with the ability to add custom forms
- Robust customization options for clinical documentation
- Impressive reporting and analytics options
- Electronic prescription functionality
- Telehealth and electronic prescriptions incur extra fees
- Billing is less innovative than certain competitors
- Some fees are hidden, or difficult to find
- Lackluster telehealth platform
Cost
My Best Practice costs $39 monthly for a single practitioner, with each additional practitioner costing an additional $19 monthly. The base price covers all of the basic features and functionality. My Best Practice also offers two premium add-ons including telehealth for an extra $20 monthly, and electronic prescriptions for $99 monthly.
Review pricing details in our review of My Best Practice.
Overview
My Best Practice is an EHR for behavioral health practitioners and therapists. My Best Practice’s comprehensive system of tools allows practices to run every aspect of their practice from a single software system. Features of My Best Practice include client management, clinical documentation, billing, a client portal, telehealth, and, notably, features for processing electronic prescriptions.
This EHR’s robust set of features empowers new and more established practices to run their practice with ease and focuses on automating as many of the mundane tasks as possible, so clinicians can get back to what’s most important – helping people. My Best Practice is an excellent therapy EHR system and shares much in common with some of the best mental health EHRs we’ve reviewed.
In Our Experience
In our experience, My Best Practice offers the best tools for managing a practice available today. After testing this therapist EHR across two reviews over the last couple of years, I found that its innovative clinical documentation and tracking system – especially with the bundled Wiley integration – is second to none. My Best Practice’s other features integrate seamlessly and provide a fantastic user experience overall.
Rating: 4.5 out of 5
Price: $10 – $59+ monthly
Features Offered: Pre-built intake forms, telehealth platform, client portal
Why We Chose It
TherapyAppointment offers practices a simple and accessible framework for managing their daily processes. We chose TherapyAppointment for Best on a Budget because of its unique and affordable pricing structure and straightforward design.
Pros & Cons
- Great client management features
- Easy and intuitive calendar
- Beautiful design
- Rudimentary customization
- Note templates are difficult to customize
- Only one pre-existing treatment plan template
Cost
TherapyAppointment base prices are $10 monthly for less than 10 appointments per month, $39 monthly for 11-49 appointments, and $59 monthly for unlimited appointments. Additional practitioners can be added at a rate of $39 monthly per practitioner if a practice is on the unlimited plan. Additional practitioners only cost $10 monthly if they have fewer than 10 sessions in a month.
Review pricing details in our review of TherapyAppointment.
Overview
TherapyAppointment is an EHR that is designed for use by therapists and other mental healthcare practices. It provides solutions for managing client charts, documenting clinical notes, telehealth, insurance billing, and tracking business data.
The greatest aspect of TherapyAppointment is its friendliness toward new and growing practices. Rather than hide premium features behind various pricing tiers, TherapyAppointment is based on client caseload and the number of appointments held each month. This allows new or small practices to access top-shelf features, without a high cost of entry.
In Our Experience
TherapyAppointment offers some of the best affordability compared to the number of features offered by any of the best EHRs for mental health. Its automatic intake process and Zoom-based telehealth are both solid and reliable. One downfall is that TherapyAppointment does not have the documentation “bells and whistles” that more premium solutions offer. TherapyAppointment doesn’t have Wiley integration and its form customization tools are a bit lacking compared to My Best Practice, but the other features hold up very well. Overall, TherapyAppointment is an excellent solution for those that are willing to sacrifice slightly in feature depth in favor of affordability.
Rating: 4 out of 5 stars
Price: $29 – $99+ monthly
Features Offered: Wiley Treatment Planner integration, directory listing, website builder
Why We Chose It
SimplePractice offers a supremely convenient suite of software for managing every aspect of running a therapy practice. Everything from scheduling to marketing is covered, but premium features can come with premium price tags. Its robust feature set makes SimplePractice one of the least relatively affordable offerings on the market.
Pros & Cons
- Excellent notes and treatment planning with Wiley
- Lots of community support
- Comprehensive business-building tools
- Relatively expensive
- Questionable reliability
- Some add-ons should be included in base price
Cost
SimplePractice base prices range from $29 to $99 monthly for a solo practice. SimplePractice pricing is split into a few different subscription plans, with some optional add-ons as well.
Review pricing details in our review of SimplePractice.
Overview
SimplePractice is a popular mental health EHR system with a number of features including scheduling, documentation, telehealth, and business management tools. SimplePractice offers a large variety of optional features including a directory profile, Wiley Treatment Planners, and a website builder.
In Our Experience
After multiple reviews and a couple of years working with SimplePractice, I can safely say that its one of the best of the best when it comes to therapist EHR design. Ease of use and smart automation is at the core of SimplePractice; every feature has been automated in some way to eliminate extra work that specifically faces mental health workers. Everything from client intake to documentation to billing can be handled quickly and easily.
SimplePractice’s greatest drawback has always been its price. While there’s features for just about anything a practice would need, the price of premium feature stacks up quickly. It’s possible to find comparable features at a lower price, but its hard to beat SimplePractice’s seamlessness.
Rating: 4 out of 5 stars
Price: $39 – $59+ monthly
Features Offered: Excellent telehealth platform, features for different specialties, Wiley integration
Why We Chose It
TheraPlatform has one of the best and most unique telehealth platforms out there. If you’re working with unruly kids over video, TheraPlatform has some excellent features for keeping them plugged in.
Pros & Cons
- Comprehensive telehealth platform with live resource sharing and annotation
- Well-implemented billing features
- Features for occupational, physical, and speech therapists
- Wiley Treatment Planner included as an add-on
- Included form creator and form customization tools
- Prone to login and technical hiccups
- Lackluster design
- No electronic prescriptions
Cost
TheraPlatform costs start at $39 monthly for a single provider. This secures access to basic EHR functionality including client management features, basic telehealth functionality, and base-level progress note and treatment plan templates.
Details about other pricing plans can be found in our full review of TheraPlatform.
Overview
TheraPlatform is a mental health EMR that is designed specifically for therapists, as well as occupational, physical, and speech therapists. TheraPlatform provides various features including, client management, telehealth, billing, and practice management tools. Monthly costs for TheraPlatform range from $39 – $59+ monthly.
In Our Experience
TheraPlatform won’t be for everyone. For the most part, there’s better options out there for day-to-day use. TheraPlatform can’t keep up in terms of clinical documentation quality and automation, but for providers that primarily use telehealth for sessions, TheraPlatform’s telehealth platform is the best available. Useful integrations and in-session tools are thoughtfully designed, and the ability to play therapy-related games with children during a session might just make the difference in keeping attention up.
That said, if you don’t need the telehealth features, you’ll want to look at other options.
Rating: 3.5 out of 5
Price: $39 – $91+ monthly
Features Offered: Pre-built intake forms, telehealth platform, client portal
Why We Chose It
TheraNest really stands out when it comes to customer service responsiveness, quality of training offered, and ability to customize features and forms. TheraNest really stands out when it comes to customer service responsiveness, quality of training offered, and ability to customize features and forms.
Pros & Cons
- Excellent customer service
- Great practice management and reports
- Reliable, with a long tenure
- Excellent customer service
- Great practice management and reports
- Reliable, with a long tenure
Cost
TheraNest’s basic plan prices range from $39 to $91 monthly, depending on the size of the practice. There is no cost to add additional practitioners, however, add-on services are an additional monthly cost per practitioner. Practitioners can cancel their membership at any time and will be refunded any membership fees paid in advance. TheraNest also offers a 21-day free trial membership that does not require a credit card in order to get started.
Review pricing details in our review of TheraNest.
Overview
TheraNest is a HIPAA-compliant PMS that is built for behavioral health providers. The software offers a full suite of solutions to manage clients, records, scheduling, billing, and staff. Base plan pricing is based on the number of active clients in the account with optional add-ons, making it an ideal PMS for small to midsize practices.
TheraNest’s basic subscription allows for the management of up to 30 active clients and an unlimited number of archived or inactive clients. Within the main subscription, only the primary provider is able to utilize the client portal and messaging system. The administrative features allow the account owner to add staff and manage staff schedules, as well as manage practice-wide billing.
In Our Experience
While it may not have the most innovative user interface or overall design, TheraNest would be perfectly adequate for the majority of tasks. What makes it truly advantageous is its by-the-caseload pricing structure. So, if your practice only has a handful of clients – less than 30, ideally – then you can get the full spectrum of services at a potentially lower rate than you’d find elsewhere.
Over the two sessions I’ve been able to work with TheraNest, I’ve never been blown away with what it offers, but it’s a solid contender that may end up being the perfect fit for many.
Rating: 4 out of 5 stars
Price: $49 – $89+ monthly
Features Offered: Pre-built intake forms, telehealth platform, client portal
Why We Chose It
Many EHR prices begin to climb unreasonably high when converting to a group practice from solo, but TherapyNotes manages to keep prices low, comparatively allowing as much functionality as software like SimplePractice at a much lower cost.
Pros & Cons
- Intake process is well-designed
- Good fit and finish
- Valuable add-ons and premium features
- Lackluster practice management and reports
- Poorly designed client payment methods features
- Basic telehealth platform
Cost
TherapyNotes costs $49 monthly for solo practices. Meanwhile, group practices start at $59 monthly for the first practitioner and $30 added for each additional practitioner. Additional fees for credit card processing, insurance claims, electronic prescriptions, and appointment reminders.
Review pricing details in our review of TherapyNotes.
Overview
The system allows solo or group practices to schedule client sessions, manage client health records, conduct telehealth sessions, and bill for services all in one cloud-based web app.
The TherapyNotes system is designed specifically for practitioners in the mental and behavioral health space; it offers documentation for psychotherapy, as well as options for couples and family therapy. Additionally, TherapyNotes supports functionality for e-prescriptions, making it a solid EHR choice for psychiatrists, as well.
In Our Experience
I’ve spent a couple of reviews working with TherapyNotes at this point and it’s always struck me as a very solid mental health EHR. It has good features, and could potentially be a great choice for any practice, but I feel like its practice management features and robust reporting capabilities are particularly useful for multi-provider practices. At first glance, the user interface may appear simplistic at first, however, this ultimately aids accessibility and usability. While it may lack some of the customization options, TherapyNotes’ cost is hard to beat considering the features available straight out of the box.
Rating: 3.5 out of 5
Price: $49.95 – $69.95+ monthly
Features Offered: Pre-built intake forms, telehealth platform, client portal
Why We Chose It
With CounSol.com’s support of electronic prescriptions – a rarity in mental health EHRs –as well as its unparalleled customer service, it is an alluring choice for psychiatrists and other medication providers. The managed prescription add-on allows an extra layer of support in electronic prescriptions and could prove exceptionally useful in avoiding prescription errors.
Pros & Cons
- Excellent customer service
- Reliable and well-tenured
- Good relative cost
- Serious design and usability flaws
- Calendar system is difficult to use
- Bland and uninspired telehealth platform
Cost
CounSol.com costs range from $49.95 – $69.96 monthly. The base price supports one practitioner, and each additional practitioner that is added to a practice is an extra $45 monthly. Non-clinical staff can be added at no cost. A one-month free trial is included.
Review pricing details in our review of CounSol.com.
Overview
CounSol.com is well-suited to practices of all sizes, with a robust suite of tools that could support anything from a single provider with a handful of clients up to a practice of 5 providers.
The subscription to CounSol.com can be customized by the practice to suit its needs. Practices that exclusively conduct sessions in person are not required to pay for a telehealth platform, and insurance billing services are also optional. This offers a greater degree of flexibility in CounSol’s pricing, so practices are only paying for what they need. Because of this, pricing can vary drastically depending on the services required.
In Our Experience
CounSol.com definitely has a throwback design. While it may not hold up to modern standards stylistically speaking, it does have solid functionality. While the unusual layout may not be ideal for everyone, some may find it meshes well with their workflow. As well, it has great options for psychiatrists with built-in electronic prescription capabilities. CounSol.com also has some of the most helpful and responsive customer support in the industry.
Rating: 4 out of 5 stars
Price: $39+ monthly
Features Offered: Simple and intuitive system for managing a practice, base price includes unlimited clients/sessions
Why We Chose It
Sessions Health offers one of the most simple and usable EHR platforms at a reasonable price. While it doesn’t offer some of the more advanced features available, it’s a great no-fuss option, and the price remains the same regardless of your caseload size.
Pros & Cons
- Very clean, simple, and easy to use
- All features included in a single price
- Good selection of forms and assessments
- Easy-to-use form customizer
- Base price includes unlimited clients, storage, and sessions
- Form customization is a bit basic
- Somewhat barebones, compared to other EHRs
- Occasional glitches that can lead to lost work
- No support for electronic prescriptions
Cost
Sessions Health costs $39 monthly. A refreshingly simple pricing model means that all features are in one single base price. This price covers unlimited clients and all of the features of the EHR for one clinician. Every clinician thereafter is an additional $29 monthly. Sessions Health includes a full 30-day free trial.
For a more detailed look at cost, visit our full Sessions Health review.
Overview
Sessions Health is an EHR system that is focused on providing a simple records and practice management solution to mental or behavioral health private practices. Sessions Health allows practices to manage their client caseloads, calendar, and scheduling, as well as clinical documentation and assessment.
Sessions Health provides practices with a clean and simple layout that is easy to implement into a practice either from scratch or when migrating from another system.
In Our Experience
While it may not have the most innovative features, Sessions Health has a clean and intuitive design that’s exceptionally easy to manage. Its straightforward pricing system makes it a great choice for those looking for simplicity. While it can’t quite compete with the more advanced behavioral health EHRs out there, I found Sessions Health to be a great choice for practitioners who may be looking for a simple and affordable solution.
Compare the EHRs of 2024
My Best Practice | TherapyAppointment | SimplePractice | TheraPlatform | TheraNest | TherapyNotes | CounSol.com | Sessions Health | |
---|---|---|---|---|---|---|---|---|
Free Trial | 30-days | 30-days | 30-days | 30-days | 21-days | 30-days | 14-days | 30-days |
Monthly Cost | $39+ | $10 - $59+ | $29 - $99+ | $39 - $59+ | $39 - $91+ | $49 - $89+ | $49.95 - $69.95+ | $39+ monthly |
Telehealth | Extra Fee | Extra Fee | Extra Fee | Extra Fee | ||||
Insurance Billing |
My Best Practice | TherapyAppointment | SimplePractice | TheraPlatform | TheraNest | TherapyNotes | CounSol.com | Sessions Health |
---|---|---|---|---|---|---|---|
Free Trial | |||||||
30-days | 30-days | 30-days | 30-days | 21-days | 30-days | 14-days | 30-days |
Monthly Cost | |||||||
$39+ | $10 - $59+ | $29 - $99+ | $39 - $59+ | $39 - $91+ | $49 - $89+ | $49.95 - $69.95+ | $39+ monthly |
Telehealth | |||||||
Extra Fee | Extra Fee | Extra Fee | Extra Fee | ||||
Insurance Billing | |||||||
Best Behavioral Health EHRs – Final Verdict
I have personally used, reviewed, and tested every major mental health EHR or EHR for behavioral health available over the last two years, and in my experience, there is one clear standout. My Best Practice is my personal favorite to use due to its advanced clinical documentation features and incredibly well-integrated design. I found that its features offer the best value for the cost and create a cohesive system for managing a therapy practice. After carefully analyzing it in terms of our quantitative scoring criteria, it has earned the title of Best Overall EHR.
We hope our best behavioral health EHR of 2024 list provides insight and guidance for your journey in managing your mental health practice. Remember, it isn’t about what’s the most popular or the most expensive software on the market, it’s all about identifying your personal preferences and needs, and the needs of your practice.
Additional Resources
To help our readers take the next step in their mental health journey, Choosing Therapy has partnered with leaders in mental health and wellness. Choosing Therapy is compensated for marketing by the companies included below.
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