For those who qualify, BetterHelp financial aid can result in a 10% – 40% discount on a subscription to BetterHelp. That could bring the cost of therapy down to as low as $216 per month on BetterHelp. Anyone can apply for BetterHelp’s financial assistance program during the signup process or at any point during services and receive a decision within minutes, but only those who meet certain income thresholds and financial hardship standards will qualify.
Regardless of income, BetterHelp is offering all ChoosingTherapy.com readers 20% off their first month.
Does BetterHelp Offer Financial Aid?
Yes, BetterHelp offers financial aid as a sliding scale discount of between 10% – 40% to qualified subscribers. Depending on what you qualify for, BetterHelp’s financial assistance could save you between $36 and $144 per month. BetterHelp offers this financial assistance in order to further its mission of making mental healthcare more accessible and affordable for all, including low-income individuals. When I used BetterHelp, I didn’t think I would be eligible for financial aid, but I still got 10% off.
BetterHelp Financial Assistance Summary
| Discount | 10% - 40% off base subscription cost |
| Time to Decision | Within minutes, or up to 2-3 days after intake & application |
| What is the Sliding Scale Discount Based On? | Household income Overall financial situation Recent financial hardship |
| How to Apply | During the final stage of initial intake, select “I can’t afford therapy” and complete BetterHelp’s financial aid application. |
| Start Your Application | |
How Much Can You Save With BetterHelp’s Financial Aid?
| Discount | Monthly Cost | Monthly Savings |
|---|---|---|
| 10% Off | $324.00 | $36.00 |
| 15% Off | $306.00 | $54.00 |
| 20% Off | $288.00 | $72.00 |
| 25% Off | $270.00 | $90.00 |
| 30% Off | $252.00 | $108.00 |
| 35% Off | $234.00 | $126.00 |
| 40% Off | $216.00 | $144.00 |
BetterHelp also offers financial aid through their couples counseling brand, Regain, and their brand for adolescents, Teen Counseling. You can read our review of Regain and our review of Teen Counseling for more details of those programs.
Who Is Eligible for BetterHelp Financial Aid?
BetterHelp does not disclose the exact details of how it determines eligibility for financial aid. We don’t know what income thresholds might be set or if those income thresholds vary based on things like family size, cost of living in an area, etc. All BetterHelp discloses is that household income, current financial stressors, and employment impact from the COVID-19 pandemic are factors that help determine eligibilty.
When we signed up for BetterHelp financial aid, the company did not ask us for verification of our financial information (paystubs, tax forms, etc.) which makes things convenient because you don’t have to dig up a bunch of paperwork to get started.
People that might qualify for BetterHelp financial aid include:
- Individuals with low income
- Individuals or households facing temporary financial hardship
- Those whose jobs have been impacted by the COVID-19 pandemic
How Do I Apply for BetterHelp Financial Aid?
Applying for BetterHelp financial aid is very simple and is built right into the sign-up process. While you’re signing up for BetterHelp, you’ll face a few questions about income and finances. Answer these questions honestly, and BetterHelp will be able to determine whether you qualify for BetterHelp’s financial assistance.
After you finish the intake questionnaire you’ll need to set up an account by providing a name, email, and password. You will not be asked for payment information at this time. In order to continue, you’ll need to verify your email by entering a code that BetterHelp sends you – so you can’t use a fake email just to see if you’ll get a discount.
BetterHelp financial aid lasts for 3 months, but can be extended, if needed. You’ll receive an email about a week before your financial aid expires that will allow you to fill out another form.
Here are steps to apply for BetterHelp low-income financial aid:
- Navigate to BetterHelp’s website and click “Get Started.”
- Complete the therapy intake questionnaire, and take special note of the questions that ask about finances.
- After you complete the sign-up and arrive at the checkout screen, click “I can’t afford therapy.”
- Complete the BetterHelp financial aid eligibility form
- Wait 2-3 days for BetterHelp to determine your eligibility
To apply for BetterHelp financial aid after you’ve already started services, follow these steps:
- Navigate to your BetterHelp account settings page and select “Payment Settings.”
- Select the option labeled “Change membership,” and select the button to cancel your membership.
- The website will ask you a question, “If you don’t mind sharing, why are you ending therapy?” Answer this with the option labeled “I can’t afford it.”
- The website should open a pop-up that will take you to the BetterHelp financial aid application.
You’ll be asked around 40 questions as part of the intake questionnaire. Most of those questions are about your mental health, physical health, and preferences concerning therapy and your therapist. However, there are three questions within the intake questionnaire related to your income and financial situation. Those questions are:
- Are you currently employed? (Yes / No)
- How would you rate your current financial status? (Good / Fair / Poor)
- Please mark all that apply: (I’m a student / I’m a veteran / I’m disabled / I’m unemployed / I’m employed but my income is low)
If BetterHelp determines you’re eligible for financial aid for therapy, you’ll receive notification of your ongoing monthly cost. Even if you are not eligible for financial assistance, you can still reach out to BetterHelp customer service to see about further discounts.
The questions asked during BetterHelp’s financial aid application are:
- What is your current employment status? (Unemployed / Student / Hourly worker / Employed part-time / Employed full-time
- What is the current employment status of your spouse? (I don’t have a spouse / Unemployed / Student / Hourly worker / Employed part-time / Employed full-time)
- How much do you and your spouse (combined) earn from working on a monthly basis? (USD per month)
- Please enter the monthly income of you and your spouse (combined) from the following sources: (Social security / Disability / Unemployment benefits / Support or Alimony / Public assistance or veteran’s payments / Survivor benefits / Pension or retirement income / Interest, dividends, rents, royalties, income from estates or trusts)
- Are you currently serving on active duty in the U.S. Armed Forces for purposes other than training? (Yes / No)
- Are you a veteran of the U.S. Armed Forces? (Yes / No)
- How many children do you have who receive more than half of their support from you? (0-9)
- How many dependents (other than your children or spouse) live with you and receive more than half of their support from you? (0-9)
- In the last 2 years, did you or anyone in your household receive benefits from any of the federal programs listed? (Supplemental Security Income [SSI] / Supplemental Nutrition Assistance Program [SNAP] / Free or Reduced Price Lunch / Temporary Assistance for Needy Families [TANF] / Special Supplemental Nutrition Program for Women, Infants, and Children [WIC])
- Do you live in a rural area defined as having a population of less than 50,000 in the surrounding 25 miles? (Yes / No)
- Are you a person of color? (Yes / No)
Other Affordable Therapy Options
BetterHelp is an excellent and often affordable solution for convenient virtual therapy. However, there are other affordable options available. Online-Therapy.com has great rates, plus its self-guided CBT course is a good option for those who need less intensive care. Talkspace is great if you have insurance that’s in-network with it, otherwise, its cash-pay rates are relatively expensive. Open Path Collective is a unique therapist directory designed for people who need financial aid for therapy.
Price:$260 – $360 monthly (before discounts)
No
-
30k+ therapists available -
Offers financial assistance
-
Does not accept insurance -
Limited choice over initial therapist
Price: $200 – $440 monthly
Insurance Accepted? No
-
Affordable self-guided CBT course option -
Great self-guided resources and content
-
Insurance is not accepted -
Exclusively CBT-focused therapy
Price:$276 – $436 monthly
Insurance Accepted? Yes
-
Very affordable, if your insurance is in-network -
Psychiatry and teen (13+) therapy available
-
Exact monthly costs vary -
Limited ability to choose your therapist
Price: $30 – $70 per session
Insurance Accepted? No
-
Specifically for those in difficult financial situations -
Very affordable sliding scale rates
-
Smaller platform than competitors -
No insurance accepted
BetterHelp Vs. Online-Therapy.com
BetterHelp Vs. Talkspace
BetterHelp Vs. Open Path Collective
In My Experience
Searching for therapy, or any mental health service can be a daunting task for anyone, and financial constraints certainly don’t help matters. Remember that there may be frequent roadblocks on your journey to finding care, but with a bit of resiliency, high-quality virtual mental healthcare can be found for anyone in any financial situation. In my years working with companies like BetterHelp, it has occurred to me many times that determination is one of your most valuable assets in finding care.
Overall, I believe BetterHelp’s low-income assistance program can be helpful for those who have difficulties accessing care or need financial aid for therapy.
If you find a provider is too expensive, try reaching out to their customer service team to see if they have any discounts to offer. While these businesses are run for profit, many of them will offer assistance in order to help those who need it most.
For even more guidance, consider looking into our guides to the best online therapy providers that take insurance, and our full breakdown of the overall best online therapy providers.
Frequently Asked Questions
How Long Does BetterHelp Financial Aid Last?
BetterHelp financial assistance lasts for 3 months, however, BetterHelp will send you an email about a week before the financial aid expires. If you need to continue financial aid, you’ll be able to fill out another application to extend your financial aid by another 3 months.
Does BetterHelp Verify My Income?
When we signed up for BetterHelp, the company did not reach out to verify our income or other responses to the financial aid application.
Does BetterHelp Have a Student Discount?
No, BetterHelp does not offer a student discount. However, BetterHelp does ask if you or your spouse are a student. Depending on their income and financial situation, students may qualify for a discounted therapy subscription through BetterHelp’s financial aid and save between 10% – 40%.
Does BetterHelp Have a Senior Discount?
No, BetterHelp does not have a discount specifically for seniors. However, BetterHelp does ask about age during the intake questionnaire and asks about income sources like Social Security Benefits. Depending on their income and financial situation, seniors may qualify for BetterHelp’s financial assistance and save between 10% – 40%.
Does BetterHelp Have a Discount for Veterans?
No, BetterHelp does not have a discount specifically for veterans. However, BetterHelp does ask whether you’re a veteran and asks about income sources like veteran’s benefits. Depending on their income and financial situation, veterans of the US Armed Forces may qualify for BetterHelp’s financial assistance and save between 10% – 40%.
Does BetterHelp Have a Discount for Active Duty Military Members and Their Families?
No, BetterHelp does not have a discount specifically for active-duty military members and their families. However, BetterHelp does ask whether you’re an active-duty military member. Depending on their income and financial situation, an active duty military member may qualify for financial aid from BetterHelp and save between 10% – 40%.
Does BetterHelp Have a Discount for BIPOC Folks?
No, BetterHelp does not offer a discount specifically for BIPOC folks. However, BetterHelp does ask if you’re a person of color. Depending on their income and financial situation, someone who is BIPOC may qualify for BetterHelp’s financial aid and save between 10% – 40%.
Does BetterHelp Have a Discount for People with Disabilities?
No, BetterHelp does not offer a discount specifically for people with disabilities. However, BetterHelp does ask if you or your spouse are a student. Depending on their income and financial situation, students may qualify for a discounted therapy subscription through BetterHelp’s financial aid and save between 10% – 40%.
Can I Use My Insurance for BetterHelp?
BetterHelp doesn’t accept insurance as payment. However, the company will provide a superbill or invoice to submit to your insurance group for potential out-of-network reimbursement. As well, you can use FSA or HSA funds for mental health services provided by BetterHelp. Simply use your HSA card during the checkout process just as you would with a credit or debit card.
We regularly update the articles on ChoosingTherapy.com to ensure we continue to reflect scientific consensus on the topics we cover, to incorporate new research into our articles, and to better answer our audience’s questions. When our content undergoes a significant revision, we summarize the changes that were made and the date on which they occurred. We also record the authors and medical reviewers who contributed to previous versions of the article. Read more about our editorial policies here.
Author: Matthew Church, MS (No change)
Medical Reviewer: Kristen Fuller, MD (No change)
Primary Changes: Fact-checked and reviewed entire article and revised where necessary to improve factual accuracy, clarity, and enhanced readability. Revised statement about financial aid decisions timeline for better clarity.
Author: Matthew Church, MS (No change)
Medical Reviewer: Kristen Fuller, MD (No change)
Primary Changes: Updated content to reflect questions asked on financial aid application; included responses from BetterHelp about various aspects of financial aid program; updated style.
Author: Matthew Church, MS
Medical Reviewer: Kristen Fuller, MD
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Additional Resources
To help our readers take the next step in their mental health journey, Choosing Therapy has partnered with leaders in mental health and wellness. Choosing Therapy is compensated for marketing by the companies included below.
Online Therapy
BetterHelp – Get support and guidance from a licensed therapist. BetterHelp has over 30,000 therapists who provide convenient and affordable online therapy. BetterHelp starts at $65 per week and is FSA/HSA eligible by most providers. Take a free online assessment and get matched with the right therapist for you. Free Assessment
Medication + Therapy
Brightside Health – Together, medication and therapy can help you feel like yourself, faster. Brightside Health treatment plans start at $95 per month. United Healthcare, Anthem, Cigna, and Aetna accepted. Following a free online evaluation and receiving a prescription, you can get FDA approved medications delivered to your door. Free Assessment
Online Psychiatry
Klarity Health – The providers on Klarity offer comprehensive, personalized ADHD treatment. From diagnosis to therapy to medication management, a Klarity provider will be there for you. And, if needed, they’re able to prescribe controlled substances, like Adderall or Concerta. Visit Klarity Health
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Best Online Therapy Services
There are a number of factors to consider when trying to determine which online therapy platform is going to be the best fit for you. It’s important to be mindful of what each platform costs, the services they provide you with, their providers’ training and level of expertise, and several other important criteria.
Best Online Psychiatry Services
Online psychiatry, sometimes called telepsychiatry, platforms offer medication management by phone, video, or secure messaging for a variety of mental health conditions. In some cases, online psychiatry may be more affordable than seeing an in-person provider. Mental health treatment has expanded to include many online psychiatry and therapy services. With so many choices, it can feel overwhelming to find the one that is right for you.
