- Talkiatry psychiatrists can prescribe Xanax when state law allows it and the psychiatrist believes it’s appropriate after an evaluation.
- Talkiatry lists seven states where controlled substances can’t be prescribed through telehealth: Alabama, Arkansas, Delaware, Hawaii, Louisiana, Minnesota, and Rhode Island.
- Talkiatry generally treats benzodiazepines like Xanax as short-term or as-needed medications. For ongoing anxiety treatment, SSRIs and other non-controlled medications are usually considered first.
Xanax (alprazolam) is a benzodiazepine and Schedule IV controlled substance used to treat anxiety and panic disorder. Talkiatry psychiatrists can prescribe it in states where telehealth prescribing laws allow. Your psychiatrist will first complete a full evaluation and may recommend Xanax or an SSRI or another non-controlled medication instead. Talkiatry generally describes Xanax as a short-term option because of the risk of dependence. Talkiatry bills insurance, so checking whether your plan is in network is the first step.
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What Talkiatry’s policy says
Talkiatry’s policy is fairly straightforward: its virtual psychiatrists can prescribe controlled medications when they believe they’re appropriate, but state telehealth laws can limit what they’re allowed to prescribe. Certain states may require patients to have in-person visits with doctors before prescribing any controlled substances.
Before prescribing Xanax or another controlled medication, your psychiatrist needs to complete an initial evaluation and establish a diagnosis. They will then develop a treatment plan. Talkiatry also states on its benzodiazepine pages that controlled medications can be prescribed when “clinically appropriate and legally permissible” and that a prescription is never guaranteed.
|
Medication type |
At Talkiatry |
|
SSRIs, SNRIs (Lexapro, Zoloft, Prozac, Cymbalta) |
Prescribable online in every state it serves |
|
Buspirone, hydroxyzine, propranolol |
Prescribable online in every state; non-controlled |
|
Benzodiazepines (Xanax, Ativan, Klonopin, Valium) |
Where state law allows, after evaluation and never guaranteed |
|
Stimulants (Adderall, Ritalin) |
Same conditions; New Jersey adds a Schedule II telehealth bar |
This Talkiatry policy is current as of August 29, 2026.
If you already have a Xanax prescription from another doctor, don’t just assume Talkiatry will automatically continue it. Your new psychiatrist must do their own evaluation and might come to a different conclusion about what medication makes sense for you.
Which states allow it?
Talkiatry lists Alabama, Arkansas, Delaware, Hawaii, Louisiana, Minnesota, and Rhode Island as states that prohibit telehealth prescribing of controlled substances. Talkiatry also doesn’t operate at all in Hawaii.
New Jersey has an additional restriction involving Schedule II medications, but Xanax is Schedule IV. Talkiatry also notes that some other states have restrictions on specific types of controlled substances, so your psychiatrist will need to follow the rules where you live.
Federal rules currently allow DEA-registered practitioners to prescribe Schedule II-V controlled substances through telehealth without a prior in-person visit.1 That flexibility has been extended through December 31, 2026.1 What happens after that date could change.
What happens if your psychiatrist prescribes Xanax?
All Talkiatry patients onboard the same way. You start by completing the preliminary online assessment to get matched with a psychiatrist licensed in your state. You will then have a preliminary 60-minute initial appointment by video.
Talkiatry only works with insurance and says most patients pay $30 or less per visit. It doesn’t accept Medicaid. Check whether your insurance is in network before scheduling, since there isn’t a cash-pay option if your plan isn’t accepted.
If your psychiatrist prescribes Xanax, the prescription goes to your regular pharmacy and the medication itself is billed separately through your pharmacy benefits.
Xanax is Schedule IV, so federal rules allow up to five refills within six months when the prescriber authorizes them.2 Talkiatry has its own rules as well: if you haven’t seen your psychiatrist in 90 days, you’ll need another appointment before getting a refill.
Other medications may be considered first
If you seek Talkiatry for anxiety treatment, Xanax may not be the first medication recommendation. Talkiatry often prescribes SSRIs and SNRIs as common first-line treatments and lists benzodiazepines like Xanax for short-term use. Unlike Xanax, those medications aren’t controlled, and they don’t carry the same dependence risk.
There’s a reason psychiatrists have become more and more cautious with benzodiazepines. The FDA requires a boxed warning about the risks of misuse, dependence, addiction, withdrawal, and overdose.3 Alprazolam also shouldn’t be stopped suddenly after regular use; when needed, a clinician can help taper the dose gradually.4
So if you’re specifically hoping for Xanax, expect your psychiatrist to ask quite a few questions first. They may recommend something else, particularly if you’re looking for a medication to take every day over the long term. One five-star Trustpilot reviewer wrote that Talkiatry “will NOT indiscriminately prescribe benzos (Xanax, Valium, etc.),” and framed that as the reason to trust it.5
If Talkiatry isn’t an option
If you live in a state where Talkiatry can’t prescribe controlled substances through telehealth, you may need to meet with a psychiatrist in person. The same may be true if you’ve been taking a benzodiazepine for a long time or your medication history is complicated.
If your Talkiatry psychiatrist decides Xanax isn’t appropriate, you can still discuss non-controlled treatments for anxiety within the platform. Our guide to how to get prescribed Xanax explains what the evaluation process generally looks like, and our Talkiatry review covers the service itself.
As mentioned, Talkiatry does not take Medicaid. You must use your insurance for your medical care. This article is for information only and is not medical advice. Talk to a doctor or licensed clinician before starting or changing any treatment method.
Frequently Asked Questions
Does Talkiatry prescribe Xanax?
It can. Your state must allow controlled medications to be prescribed through telehealth, and your psychiatrist has to decide that Xanax is appropriate after evaluating you. Talkiatry makes it clear that a prescription is never guaranteed.
Can I get Xanax at my first Talkiatry visit?
Potentially, but you shouldn’t expect it. Your first appointment is a 60-minute psychiatric evaluation, and your doctor decides what treatment to recommend. Talkiatry generally presents SSRIs and other non-controlled medications as first-line options for ongoing anxiety. Benzodiazepines are prescribed more selectively and often only for short-term use.
Does Talkiatry prescribe Klonopin or Ativan?
Yes, potentially. Klonopin and Ativan are also benzodiazepines and controlled substances, so the same basic rules apply: state law has to allow it, and your psychiatrist has to believe the medication is appropriate.
Which states block Xanax through Talkiatry?
Talkiatry lists Alabama, Arkansas, Delaware, Hawaii, Louisiana, Minnesota, and Rhode Island as states that prohibit telehealth prescribing of controlled substances. Other state-specific restrictions may also apply.
How do Xanax refills work at Talkiatry?
Xanax is Schedule IV, which means federal law allows up to five refills within six months when authorized by the prescriber. Talkiatry also requires you to have seen your clinician within the past 90 days before getting a refill.
What about Talkiatry complaints and lawsuits?
Most of the complaints we found about Talkiatry involve billing and customer service. The BBB gives Talkiatry an F rating for failing to respond to about 200 complaints, while its Trustpilot rating is 2.5 out of 5. There’s also a class action lawsuit alleging patient data was shared through tracking pixels. That case hasn’t been resolved, and we found no government enforcement action. Our Talkiatry review looks at these issues in more nuanced detail.
What might Talkiatry offer instead of Xanax?
For ongoing anxiety, Talkiatry might prescribe SSRIs and SNRIs. Depending on your symptoms, a psychiatrist might also consider buspirone, hydroxyzine, propranolol, or other non-controlled options. Talkiatry also refers to CBT as an effective non-medication treatment for anxiety.
If your insurance and state allow you to use the service, you can check your eligibility with Talkiatry. The actual medication decision happens with your psychiatrist during the evaluation.
ChoosingTherapy.com strives to provide our readers with mental health content that is accurate and actionable. We have high standards for what can be cited within our articles. Acceptable sources include government agencies, universities and colleges, scholarly journals, industry and professional associations, and other high-integrity sources of mental health journalism. Learn more by reviewing our full editorial policy.
- Federal Register. (December 2025). Fourth Temporary Extension of COVID-19 Telemedicine Flexibilities. Retrieved from: https://www.federalregister.gov/documents/2025/12/31/2025-24123/fourth-temporary-extension-of-covid-19-telemedicine-flexibilities-for-prescription-of-controlled
- Cornell Law School LII. (August 2026). 21 CFR 1306.22, Refilling of prescriptions. Retrieved from: https://www.law.cornell.edu/cfr/text/21/1306.22
- DailyMed, U.S. National Library of Medicine. (August 2026). XANAX (alprazolam) FDA label. Retrieved from: https://dailymed.nlm.nih.gov/dailymed/drugInfo.cfm?setid=388e249d-b9b6-44c3-9f8f-880eced0239f
- MedlinePlus. (March 2026). Alprazolam. Retrieved from: https://medlineplus.gov/druginfo/meds/a684001.html
- Trustpilot. (August 2026). Talkiatry Reviews. Retrieved from: https://www.trustpilot.com/review/talkiatry.com
- Talkiatry. (August 2026). Can Talkiatry prescribe controlled substances? Retrieved from: https://www.talkiatry.com/help-center-articles/can-talkiatry-prescribe-controlled-substances
- Talkiatry. (June 2026). Klonopin (clonazepam). Retrieved from: https://www.talkiatry.com/medications/clonazepam
- Talkiatry. (August 2026). Anxiety Medication. Retrieved from: https://www.talkiatry.com/medication/anxiety
- Talkiatry. (June 2026). Can psychiatrists prescribe online? Online vs in-person. Retrieved from: https://www.talkiatry.com/blog/psychiatrist-prescribe-online-vs-in-person
We regularly update the articles on ChoosingTherapy.com to ensure we continue to reflect scientific consensus on the topics we cover, to incorporate new research into our articles, and to better answer our audience’s questions. When our content undergoes a significant revision, we summarize the changes that were made and the date on which they occurred. We also record the authors and medical reviewers who contributed to previous versions of the article. Read more about our editorial policies here.
Author: Nicole Arzt, LMFT
Reviewer: Andrea Brognano, LMHC, LPC, NCC