LifeStance Health Review 2026: Pros & Cons, Cost, & Who It’s Right For

Detailed Review of LifeStance Health

LifeStance earned 3.5 stars overall during our comprehensive review of its services. LifeStance offers a wide range of comprehensive mental health services for kids, teens, adults, families, and couples; however, it scored low on user experience, extra features, and online therapy cost.

LifeStance Health earned 3.5 out of 5 stars

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Detailed Scoring Breakdown

Clientele Served (5 out of 5)

Range of Therapist Specialties & Treatment Approaches (4 out of 5)

Geographic Location (3 out of 5)

Attending Live Video Sessions (3 out of 5)

Online Therapy Cost (1 out of 5)

Insurance & Out-of-Network Benefits (4 out of 5)

Therapist Matching or Selection (3 out of 5)

Extra Features & Resources (1 out of 5)

Client Interface & User Experience (1 out of 5)

Privacy & HIPAA (4 out of 5)

Therapist Credentials & Expertise (5 out of 5)

Customer Service (3 out of 5)

Reliability & Longevity (4 out of 5)

Review our scoring criteria for online therapy platforms here.
Review our complete editorial policies here.

How to Find a Provider

To see if you’re eligible for mental health services through LifeStance, click the “Find Provider” button on the website. Keep in mind that LifeStance currently does not have a mobile app. After entering your state and ZIP code, you’ll be directed to a provider directory featuring a range of therapists and psychiatric professionals in your area. While reviewing profiles can take time, it’s a valuable step toward finding a provider who feels like the right fit.

Therapy With LifeStance

Signing up for therapy with LifeStance was easy, but none of the available providers accepted my insurance. Then, when I found a therapist who seemed like a good fit, I couldn’t locate her cash-pay rates online. I messaged customer service through the patient portal, but it took about two business days to get a response.

A representative eventually called me to collect payment info, since there was no option to add it in the portal, and informed me the out-of-pocket rate in my state was $325 per session, which was outside my budget. Thankfully, she suggested a more affordable option: seeing a supervised student therapist for $85 per session, which was a huge relief.

On the day of my session, I didn’t receive a Zoom link by email or find one in the portal. About 10 minutes after the scheduled start time, the office manager emailed it to me, and I was able to join without issue. The student therapist took time to understand my background and goals. She was thoughtful, knowledgeable, and compassionate, on par with fully licensed therapists I’ve seen in the past.

LifeStance Psychiatry

Due to extraordinary out-of-pocket costs in my state, $425 for an initial psychiatry appointment, I did not see a LifeStance psychiatrist. However, the booking process, client forms, and live appointments work exactly like they do with therapy.

LifeStance providers can prescribe medication for anxiety and depression during a medication management appointment, with the specific prescription left to the provider’s discretion. For certain controlled substances, such as Xanax or Adderall, you may be required to attend an in-person visit. If medication is recommended, your provider will send the prescription directly to your local pharmacy.

Specialty Treatments

Many in-person LifeStance clinics offer specialty treatments, including:

• Art therapy
• EMDR therapy
• Ketamine therapy
• Neuropsychological Testing and Evaluation
• Play therapy
• Postpartum depression treatments
• School-based programs
• Somatic therapy
• Spravato treatment
• TMS therapy

Note that these specialties may not be available at every clinic.

How Much Does it Cost?

LifeStance Health costs depend on your location. You must contact customer service to get a range of prices in your area. In my state, out-of-pocket therapy costs $325 per 60-minute therapy session, and $425 for an initial psychiatry appointment. However, a student therapist was available for $85 per 60-minute therapy session.

When I looked at various states’ costs for therapy and medication appointments, prices ranged from $110–$430+ for therapy and $97–$590+ for psychiatry.

Insurance

LifeStance Health accepts 300+ major commercial insurance plans, including Aetna, Cigna, Humana, Magellan, Optum, and more, including some Medicare and Medicaid plans. However, not all providers are required to accept the same plans and acceptance varies.

Out-of-Network Benefits

LifeStance providers can create a superbill to send to your insurance for possible reimbursement. However, whether or not your insurance plan will reimburse for this cost isn’t guaranteed.

Who Does LifeStance Serve?

LifeStance has more than 550 physical locations in 33 states. It treats adults, kids, teens, couples, and families, providing therapy, psychiatry and medication management, group therapy, psychological testing, and more.

LifeStance Health Availability by State

LifeStance Health User Reviews

LifeStance currently has a “A+” rating on the Better Business Bureau and a 3.9-star rating on Trustpilot from 1.7k reviews. While some users share positive experiences, a common complaint is inconsistencies with billing.