Calmerry is a subscription-based online therapy platform that offers individuals 18+ the option to connect with a therapist through live video sessions or text-based therapy. With Calmerry, you can choose from four monthly subscription plans costing $228–$360, depending on the plan. Currently, Calmerry does not accept insurance and they earned 3 out of 5 stars during our independent review.
Calmerry at a Glance
Cost: $228–$360 monthly
Insurance Accepted: No
Pros & Cons
Pros - Fast therapist matching and appointment scheduling
- Text-based therapy and live video therapy sessions available
- Available to individuals 18+ throughout the US
- Choose from four monthly subscription plans
- App and website are user-friendly
Cons - Does not accept any health insurance plans
- Unable to select your own therapist
- You can only read therapist profile after you purchase a subscription
- Messaging works more like email
Preview Calmerry
Calmerry is a subscription-based online therapy platform that offers individuals 18+ the option to connect with a therapist through live video sessions or text-based therapy. With Calmerry, you can choose from three monthly subscription plans costing $228–$360, depending whether you want text or video sessions, and how many per month. Currently, Calmerry does not accept insurance and it earned 3 out of 5 stars during our independent review.
With Calmerry, you are matched with a licensed therapist based on your answers to an initial questionnaire. Calmerry’s providers are all licensed therapists with master’s or doctorate degrees. Each therapist brings their own experience and therapeutic approach, so there is no standard treatment model. At the present time, Calmerry does not offer couples, family, or group therapy, or psychiatry, and does not serve children or teens.
Calmerry is worth a try if you are over 18 years old, dealing with depression or anxiety, and looking for online therapy. While Calmerry might be a good fit for some, there are certain groups of people who will need to seek out an alternative. If you want to see a therapist and psychiatrist on the same platform, Grow Therapy or Brightside Health could be great options. Grow takes the widest range of insurance plans we’ve seen, while Brightside offers a discounted bundle price for those needing both therapy and medication.
Detailed Review of Calmerry
Whether you are looking to exchange messages or attend live video sessions, Calmerry gives you options for both plus the flexibility to choose between four different plans and is an affordable option compared to similar platforms, depending on which plan you select. Calmerry is worth a try if you are over 18 years old, dealing with depression or anxiety, and looking for online therapy. At the present time, Calmerry does not offer couples, family, or group therapy, or telepsychiatry, and does not serve children and teens.
Review our scoring criteria for online therapy platforms here.
Review our complete editorial policies here.
Therapist Matching
With Calmerry, you are matched with a licensed therapist based on your answers to an initial questionnaire. The matching is done by a staff member who considers your location, schedule, and symptoms when determining a good fit. There is no therapist directory, so you are unable to choose your own provider or view others. However, if you feel like your therapist is not a good fit, you can request a change by contacting the support team. I tried this feature myself and found changing therapists to be a quick and easy process.
Calmerry’s providers are all licensed therapists with master’s or doctorate degrees. Each therapist brings their own experience and therapeutic approach, so there is no standard treatment model. Your therapist will share their own experience and approach with you when you start treatment.
Messaging Plan
Calmerry’s messaging plan allows you to exchange messages with a licensed therapist. It does not include video sessions. This plan costs $228 monthly (advertised at $57 weekly), with the first month discounted to $198. Messaging includes unlimited text messaging five days per week, a personalized therapy plan, and access to free reflection tools. If you are ever unhappy with your therapist, you can change to a new one or cancel your account at any time.
Much like other subscription-based therapy platforms, Calmerry allows you to exchange messages with your therapist in your own ”virtual therapy room,” which you can access through the company’s website or app. These messages are not exchanged through phone text messages or email. A great perk to your “virtual therapy room” is that it’s open 24/7 and you can send messages whenever you want. Most therapists are available to answer messages five days per week and will generally respond to messages one to two times each day. Some therapists do work more than five days a week, but this is less common. You can send as many messages as you’d like, but you may not get a response right away.
The therapist I was matched with was upfront with me about her working hours, so I knew when and how often to expect responses back from her. You can also send audio messages to your therapist if you feel more comfortable, but your therapist will respond with a written message. When I tried this plan, my therapist responded to my messages twice a day, which she had promised upfront before we started working together. Her responses seemed thorough and personalized to what I was experiencing.
Messaging + 2 Live Videos
This plan includes all of the features of the Messaging Plan, plus two 30-minute live video therapy sessions each month. The cost of the messaging + 2 live video plan is $310 monthly (advertised as $77.50 weekly) with the first month discounted to $264 ($66 weekly).
What distinguishes this plan from the messaging plan is that it also gives you access to two live 30-minute video sessions each month. The video session is also held through the company’s app with the same therapist with whom you exchange messages. Like the messaging plan, you will be matched with a therapist in just a few hours after you sign up. If you would like more than one therapy session per month, you can purchase additional sessions. The cost of one additional 30-minute session is $45, two 30-minute sessions are $84, and four 30-minute sessions are $160.
All communication with your therapist takes place through the website or app. In my experience, both the app and website were user-friendly and helpful. When I had questions, I contacted customer support by email and received an answer within an hour.
Messaging + 4 Live Videos Plan
This plan includes all of the features of the Messaging Plan, plus four 30-minute live video therapy sessions each month. The messaging + 4 live videos plan costs $360 monthly (advertised as $90 weekly) with the first month costing $293 ($73.25 weekly).
4 Live Videos Plan
For those who don’t need or want to message their therapist between sessions, Calmerry offers a plan with four 30-minute video sessions per month. This plan costs $250 monthly (advertised as $62.50 per week), with a discount on your first month, costing $218 ($54.50 per week).
Special Programs
In addition to therapy, Calmerry also gives you access to a mood tracker and journal that your therapist can view, as well as video courses on topics like anxiety and depression.
Calmerry offers a special program for businesses that would like to provide online therapy to their employees. Businesses can sign up and work out an agreement with Calmerry to cover some or all of the costs of services. To learn more, please visit Calmerry for Companies.
How Much Does Calmerry Cost?
Calmerry costs $228–$360 monthly (advertised as $57–$90 weekly) depending on the subscription option you choose. The first month of each subscription is offered at a discounted rate for new users. Most plans offer unlimited messaging with a licensed counselor who will answer your messages five days per week.
Calmerry offers the following subscription plans:
- Messaging Plan ($198 for first month, then $228 monthly): Advertised as $57 weekly, this plan includes unlimited messaging with a licensed counselor, a personalized therapy plan, and access to reflection tools. The therapist will respond 5 days per week. This plan is best for those who prefer messaging therapy.
- 4 Live Videos ($218 for first month, then $250 monthly): Advertised as $62.50 weekly, this plan gets you weekly live video sessions with a therapist, a personalized treatment plan, and all the tools in the app.
- Messaging + 2 Live Video Sessions ($264 for first month, then $310 monthly): Advertised as $77.50 weekly, this plan includes everything in the messaging plan plus two live 30-minute video sessions with a licensed therapist. This plan is best for those who want a good mix of live sessions and messaging.
- Messaging + 4 Live Video Sessions ($295 for first month, then $360 monthly): Advertised as $90 weekly, this plan includes everything in the messaging plan plus four live video sessions with a licensed therapist. This plan is best for those who want weekly sessions, plus ongoing messaging with responses guaranteed 5 days per week.
Additional Live Sessions: If you would like more therapy sessions per month, you have the option to purchase additional sessions. The cost of one additional 30-minute session is $45, two 30-minute sessions are $84, and a bundle of four 30-minute sessions is $160.
Calmerry Financial Aid
According to Calmerry, the company offers financial aid to those who qualify. Depending on your financial situation, Calmerry may offer up to 30% off your monthly price for 3 months. Calmerry states they determine this on a case-by-case basis, so reach out to Calmerry customer support directly for details.
Who Does Calmerry Serve?
Calmerry is available in all 50 US states and internationally. The company specifically serves adults 18+ who are struggling with mild-to-moderate mental health symptoms. Calmerry does not offer therapy for children or teens, and it doesn’t offer group or couples therapy. Psychiatry isn’t available with Calmerry.
Calmerry would be the best fit for someone who’s experiencing anxiety or depression, but the platform isn’t a good fit for people experiencing severe mental illness or particularly strong symptoms.
User Reviews
Calmerry doesn’t have very many reviews on either the Apple App Store or the Google Play Store, with fewer than 100 reviews on each platform, plus, many of those reviews are over a year old. So, it’s difficult to get a certain picture of what users think of Calmerry. Overall, it seems like users tend to enjoy their time with their therapist and think it’s a valuable service. However, complaints about customer service are pervasive, and the Android version of the app appears to have a lot of bugs.
Reviews from Apple App Store | 3.5 out of 5 stars | 54 reviews
Positive reviews on the Apple App Store about Calmerry indicate that users tend to see positive changes after time with their Calmerry therapist. Others mentioned that the app has helped them overcome problems in their lives.
Negative reviews on the Apple App Store about Calmerry focus on problems with billing and customer service. Additionally, some users pointed out that the app is somewhat glitchy and doesn’t have the best design. Many users noted that the free trial period is difficult to cancel.
Reviews from Google Play Store | 2.1 out of 5 stars | 68 reviews
Positive reviews from the Google Play Store include reports of making progress on personal problems with the help of a Calmerry therapist, and that the therapists on Calmerry tend to be responsive, caring, and professional.
Negative reviews from the Google Play Store focus on problems with the Android version of the app. Many users pointed out that the app is difficult to navigate, and has frequently occurring bugs that can impact therapy sessions. Others noted that Calmerry’s customer service is slow and often unhelpful.
Reviews from Trustpilot | 4.2 out of 5 stars | 50 reviews
Positive reviews from Trustpilot include users noting that they’ve had great experiences with Calmerry, and, specifically with their assigned therapists.
Negative reviews from Trustpilot include reports of problems with customer service. Some users noted that they didn’t receive responses from customer service for up to a week at a time, and often, the responses were unhelpful.
Alternatives & Competitors
Online therapy platforms vary in their subscription plans, costs, and services. Many of these plans also offer messaging and live video sessions and match you with a provider. Compared to most other platforms, Calmerry is typically a more affordable out-of-pocket option.
BetterHelp - Best for Those New to Therapy
- Price: $280–$400 monthly
- Insurance Accepted: No
Like Calmerry, BetterHelp offers options for messaging with a licensed therapist and scheduling live video sessions. Both platforms match you with a therapist based on where you live and your personal preferences. BetterHelp is able to serve anyone 18 years and older—and it also offers teen therapy, couples therapy, and more—but the cost varies based on your location and therapist. It ranges from $280 to $400 monthly, advertised as $70 to $100 per week. Therefore, Calmerry is slightly more affordable than BetterHelp. Neither platform accepts insurance.
To learn more, you can read our in-depth and comprehensive BetterHelp review.
Pros & Cons
Pros - 30k+ therapists available
- Same-day appointments available
Cons - Does not accept insurance
- Limited choice over initial therapist
Talkspace - Best for Medication + Therapy
- Price: $276–$436 monthly
- Insurance Accepted: Yes
Like Calmerry, Talkspace also offers options for messaging and live video sessions with a licensed therapist. When you sign up, Talkspace will send you three possible therapist matches and allow you to choose which one you feel is the best fit. Depending on the plan you choose, Talkspace ranges from $276 to $436 monthly, advertised as $69 to $109 a week. This costs significantly more out-of-pocket than the plans offered through Calmerry. However, Talkspace accepts many insurance plans, which could lower these costs.
Talkspace also offers online psychiatry. If you are interested in medication management, you can get matched with a prescriber and schedule an online psychiatry appointment.
Learn more in our in-depth Talkspace review.
Pros & Cons
Pros - Many major health insurance plans are accepted
- Psychiatry and teen (13+) therapy available
Cons - Exact monthly costs vary
- Limited ability to choose your therapist
Why You Can Trust My Review
“I’m a licensed psychologist (Psy.D.) who has been reviewing online mental health platforms for the past three years. During my time with Calmerry, I thought it was an adequate platform for online therapy. It earned 3 out of 5 stars overall, performing best in the categories of clientele served, geographic location, and online therapy cost. However, Calmerry underperformed in the categories of therapist selection and matching, as well as insurance and out-of-network benefits compared to its competitors.”
History & News About Calmerry
Company: Calmerry
Year Founded: 2020
Founders: Alex Vitchenko, founder and CEO
Publicly Traded? No
Headquarters: New Castle, DE
Calmerry was founded in 2020 by CEO Alex Vitchenko with the mission of making therapy more affordable and accessible. In 2021, the company secured $5 million in funding to expand its network of providers and develop additional mental health tools.1
In 2022, Calmerry launched its B2B program, enabling businesses to offer affordable mental health care to their employees. This program allows companies to create customized mental health initiatives and monitor employee progress, helping organizations prioritize workplace well-being.2 In 2024, Calmerry enhanced support for therapists by implementing a performance system, personalized onboarding sessions, and streamlined verification processes through Psypact.
The company has also expanded its partnerships significantly. In 2024, Calmerry collaborated with LYLA, a leader in employee wellness solutions, to provide enhanced mental health resources for employees and their families. Additionally, Calmerry extended its B2B offerings by partnering with primary care clinics, benefits collectives, and talent consultancy providers to deliver tailored Employee Assistance Programs (EAPs).3
Frequently Asked Questions
What Credentials Do Calmerry Therapists Hold?
Calmerry’s therapists include licensed psychologists, clinical social workers, marriage and family therapists, and professional counselors. All therapists have master’s or doctorate degrees in their field and are licensed in the state(s) where they practice.
How Am I Matched With a Therapist on Calmerry?
Calmerry matches you with a counselor based on your answers to the initial survey. When you sign up, you are assigned a mental health assistant who reads through your survey answers and selects a counselor who would be a good fit. While there is a mental health assistant to assign you a therapist, this process does not allow for any input from the client.
Can I Choose a New Therapist?
All of Calmerry’s monthly subscription plans allow you to request a therapist change. To do so, you can contact customer support at [email protected] to submit your request. Calmerry will then match you with another therapist in your state.
Can I use my FSA or HSA Funds?
Yes, you can use FSA or HSA funds for therapy subscriptions with Calmerry.
How Do I Cancel My Calmerry Subscription?
Calmerry allows you to cancel your subscription with a full refund before your first session. You cannot cancel once you have started sending messages or having video sessions with your therapist. To cancel, you can email customer support at [email protected].
Does Calmerry Offer Refunds?
Calmerry offers refunds on a case-by-case basis. Before considering a refund, the company encourages you to consider changing therapists. If you are unhappy with your services, you can send an email to [email protected] explaining your situation. They may extend your subscription at no cost or offer a partial or full refund at their discretion.
Is Calmerry HIPAA Compliant?
Calmerry’s services are fully HIPAA compliant. All private information is encrypted and Calmerry earned 5 stars in the “Privacy & HIPAA” category on our scoring rubric.
You can learn more by reading Calmerry’s Privacy Policy or Calmerry’s Terms and Conditions.
Choosing Therapy strives to provide our readers with mental health content that is accurate and actionable. We have high standards for what can be cited within our articles. Acceptable sources include government agencies, universities and colleges, scholarly journals, industry and professional associations, and other high-integrity sources of mental health journalism. Learn more by reviewing our full editorial policy.
-
Startup Around. (2021, April 26). Calmerry raises $5 million in seed funding. Retrieved from: https://startuparound.com/read/1619468421.897894/single.html
-
Calmerry. (2022, September 14). Calmerry launches B2B solution to support workforce mental health. Retrieved from: https://us.calmerry.com/blog/calmerry-news/calmerry-launches-b2b-solution-for-companies-to-build-workforce-mental-health-culture/
-
Calmerry Care Team. (2024, November 19). Calmerry Expands Access to Comprehensive Mental Health Care Through Consultants, Brokers, and EAPs. Retrieved from: https://calmerry.com/blog/calmerry-news/calmerry-expands-access-to-comprehensive-mental-health/
We regularly update the articles on ChoosingTherapy.com to ensure we continue to reflect scientific consensus on the topics we cover, to incorporate new research into our articles, and to better answer our audience’s questions. When our content undergoes a significant revision, we summarize the changes that were made and the date on which they occurred. We also record the authors and medical reviewers who contributed to previous versions of the article. Read more about our editorial policies here.
Author: Emily Guarnotta, PsyD (No change)
Medical Reviewer: Benjamin Troy, M.D. (No change)
Primary Changes: Added information about the “4 video sessions” plan; Rearranged the “Alternatives & Competitors” section; added news about Calmerry’s B2B partnerships in 2024 to the “History & News” section; fact-checked and edited the entire article for readability and clarity.
Author: Emily Guarnotta, PsyD (No change)
Medical Reviewer: Benjamin Troy, M.D. (No change)
Primary Changes: Updated entire article to new format, added article summary block, added “Why You Can Trust My Review” section and “Firsthand Experiences” section; reviewed and revised the entire article for factual accuracy and readability.
Author: Emily Guarnotta, PsyD (No change)
Medical Reviewer: Benjamin Troy, M.D. (No change)
Primary Changes: Updated costs for BetterHelp in Vs. section.
Author: Emily Guarnotta, PsyD (No change)
Medical Reviewer: Benjamin Troy, M.D. (New medical reviewer)
Primary Changes: Reassessment of Calmerry; Verified and fact-checked information throughout; added first-person point-of-view; style updates throughout.
Author: Emily Guarnotta, PsyD
Medical Reviewer: Kristen Fuller, MD
Your Voice Matters
Leave your own reviews!
Have you used an online therapy company? Have you tried an online psychiatry service? Do you use a meditation or mindfulness app? We’d love to hear about your experience!
We want to hear about the companies you love and the companies you wish you never used.
Leave your feedback for our editors.
Share your feedback on this article with ChoosingTherapy.com’s editors. If there’s something we missed or something we could improve on, we’d love to hear it.
Our writers and editors love compliments, too. :)
