Jane App vs SimplePractice: Cost and Claims

• Choose Jane if you are adding clinicians. An extra full-time practitioner costs $35 a month on Practice, compared with $74 on SimplePractice. A three-person group pays $149 versus $247, and a five-person group pays $219 versus $395.
• Choose SimplePractice if you are a solo US therapist who bills insurance. Claims are built into every plan and will cost 39 cents each starting October 1, 2026. With 40 claims a month, Essential will cost $94.60, compared with about $138 on Jane. SimplePractice also offers ePrescribe for $49 a month; Jane does not.
• Both platforms charge $79 for their middle solo plan and $99 for the top plan. SimplePractice offers a 30-day Plus trial without a credit card. Jane offers demos rather than a standard free trial.

Jane App and SimplePractice have the same mid-tier and top-tier solo subscription prices, but adding clinicians and billing insurance can change what you pay. Both bill monthly without a contract and include scheduling, charting, telehealth, a client portal, invoicing, and card payments on every plan.

Jane App, built in North Vancouver, serves more than 240,000 practitioners across about 40 disciplines in Canada, the US, and the UK. SimplePractice, based in Santa Monica, was built for US mental health clinicians and serves about 250,000 practitioners.

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How do Jane App and SimplePractice compare?

This comparison uses company websites and app store listings checked on September 22, 2026. Jane’s prices come from its US price list. Its Canadian price list uses the same numerical amounts in Canadian dollars.

Prices below are monthly unless noted. SimplePractice’s annual CPT code fee is listed separately.

When should you choose Jane?

Jane costs less as you add clinicians, particularly part-time staff. It also has lower AI note and card processing fees, plus local pricing and billing integrations for Canada and the UK.

Lower costs for clinicians and add-ons

• Additional full-time clinicians cost $35 a month on Practice or $40 on Thrive. SimplePractice charges $74 per additional clinician and requires its $99 Plus plan.
• Part-time clinicians qualify for reduced rates on Jane. Practitioners with fewer than 24 booked hours a week cost $17.50 on Practice or $20 on Thrive. An owner with two part-timers pays $114 on Practice, compared with $247 on SimplePractice, which has no part-time rate.
• Card processing fees are lower on Jane. On $5,000 a month across 40 transactions, Jane’s online processing costs about $152.50, compared with $169.50 on SimplePractice. Jane’s in-person rate is lower still.
• AI Scribe costs $15 a month per practitioner for unlimited notes, compared with $35 for SimplePractice’s Note Taker. Jane also includes five free notes a month on any plan.

Support for different practice types

• Practices in Canada and the UK have access to Jane’s CAD and GBP price lists. Jane also integrates TELUS eClaims, Teleplan, and Pacific Blue Cross, and states PIPEDA and GDPR compliance. SimplePractice serves Canada and the US, hosts its servers in the US, and files electronic claims with US insurers only.
• Multidisciplinary clinics can use Jane to manage therapy alongside physiotherapy, chiropractic, massage, or dietetics. Every plan includes unlimited locations. Room and equipment scheduling comes with the $99 Thrive plan.
• Phone, chat, and email support are available six days a week on every Jane plan. Phone support covers any topic, rather than being limited to specific technical issues.

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When should you choose SimplePractice?

SimplePractice’s built-in clearinghouse makes it less expensive for solo US therapists filing a moderate number of claims. It also offers electronic prescribing, a practitioner app, and a month-long trial without a credit card.

Insurance billing and prescribing

• Solo US therapists filing 40 claims a month will pay $94.60 on Essential starting October 1, 2026. Jane Practice costs about $138 after its $20 insurance add-on and a separate Claim.MD account are included.
• Electronic prescribing is available through ePrescribe for $49 a month per clinician plus an $89 setup fee. PDMP integration adds $6.25 a month and $699 for setup. Jane does not offer ePrescribe.

Trial access and everyday tools

• A 30-day trial provides access to SimplePractice’s Plus plan without a credit card. Jane offers demos and bills paid accounts from the signup month.
• The SimplePractice for Clinicians app supports working from a phone between sessions. It has a 4.7 iOS rating from 33,998 ratings. Jane has no practitioner app.
• A website and directory listing come with every SimplePractice plan. Jane Websites costs $59 a month.
• Wiley Treatment Planners are available starting with Essential. Jane does not offer them.
• Two-way calendar sync with Apple, Outlook, and Google is included on Essential and Plus. Jane sends appointments to any iCal calendar but brings Google events back only as anonymous busy blocks.

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How much does a group practice pay?

Extra clinician and staff fees

Jane includes the first practitioner in the plan price. Each additional full-time clinician costs $35 a month on Practice or $40 on Thrive. Part-time licenses cost half as much for clinicians booking fewer than 24 hours a week. Admin staff, billers, receptionists, and locations are free and unlimited on every plan.

SimplePractice allows additional team members only on Plus, which starts at $99 a month. Each additional clinician costs $74 for practices with 2 to 5 clinicians, $72 for 6 to 15, or $69 for 16 or more. Groups of six or more are directed to sales. Practice managers cost $39 each; billers, schedulers, and supervisors are free. Every clinician also pays $20 a year for AMA CPT codes.

Three- and five-clinician examples

An owner with two full-time associates pays $149 a month on Jane Practice or $179 on Thrive. SimplePractice Plus costs $247, plus $60 a year in CPT fees. With five clinicians, the monthly totals are $219 on Practice, $259 on Thrive, and $395 on SimplePractice.

If the owner’s two associates are part-time, Jane Practice drops to $114 a month. SimplePractice stays at $247 because its clinician fees do not change with hours worked.

Insurance billing adds to those totals. A three-person practice filing 100 claims a month pays about $243 on Jane, including the $20 insurance add-on, $5 for each additional full-time practitioner, and Claim.MD’s Small Volume plan. Starting October 1, 2026, SimplePractice Plus will cost $286 with 100 claims at 39 cents each.

How much does insurance billing cost?

How the billing fees work

SimplePractice acts as its own clearinghouse. There is no separate clearinghouse subscription or monthly insurance fee. Every plan includes electronic primary and secondary claims, ERA enrollment, payment posting, claim rules, and corrected-claim workflows. You pay for each claim submitted.

Jane requires a $20 monthly insurance add-on on Practice or Thrive, plus $5 for each additional full-time practitioner. Claims go through Claim.MD, which bills the practice separately. Jane users receive 10% off their Claim.MD subscription. Third-party listings put Claim.MD’s entry plan at about $30 a month, with claims at 30 cents each. Our Claim.MD review explains those plans in more detail.

Costs at different claim volumes

For a solo therapist filing 40 claims a month, the total is about $138 on Jane. SimplePractice Essential will cost $94.60 starting October 1, 2026.

The gap narrows as claim volume rises because Claim.MD’s higher plans have flat rates, while SimplePractice continues charging per claim. Jane Practice with the insurance add-on and Claim.MD’s unlimited plan costs $207 a month at any claim volume. SimplePractice Essential reaches roughly that total at 330 claims a month.

What changes on October 1, 2026?

SimplePractice will change its claim pricing on October 1, 2026. Rates will no longer depend on your subscription plan. Each submitted claim will cost 39 cents, with rates dropping to 37 cents past 250 claims, 35 cents past 600, and 33 cents past 1,000. ¹

Essential and Plus will lose their free monthly claims, increasing costs for those subscribers. Starter’s claim fee will fall from 50 cents. Until the change, Essential includes 10 free claims a month and charges 35 cents for each additional claim, making the total $89.50 for 40 claims. Subscription prices will stay the same.

An optional Insurance Navigator tier costs $1.79 per claim. It adds benefit verification, an AI claim assistant, EOB autofill, and phone access to insurance specialists.

Cash-pay and Canadian practices

Cash-pay practices can skip claim submission fees on either platform. Both include superbills and CMS-1500 forms on every plan.

SimplePractice submits electronic claims to US insurers only. Canadian users must create claims and file them elsewhere.

Free trials, first-year costs, and ePrescribe

SimplePractice’s trial and introductory discount

Every new SimplePractice account starts with a 30-day Plus trial. You need an email address, but no credit card. Adding a card within the first seven days ends the trial and applies a 50% discount for three months.

With that discount, the first year on Essential costs $849.50, including the $20 CPT fee. A year on Jane Practice costs $948. SimplePractice does not allow reminder template customization until a card is on file.

Jane’s demos and first invoice

Jane offers demos rather than a standard free trial. Its pricing FAQ points to a 45- to 60-minute support call, the Jane Community, and a shared public demo clinic that resets nightly. Its terms also describe a private seven-day test account that the pricing page does not advertise.

A paid Jane account requires a credit card and is billed from the signup month. The prorated amount for that first month is added to the second invoice. Jane does not publish a public discount code. Its published discounts and lower-cost options include the capped Balance plan, an education program for teaching clinics, and a nonprofit bursary.

ePrescribe availability and fees

SimplePractice offers ePrescribe on all three plans for $49 a month per clinician, plus an $89 non-refundable setup fee. PDMP integration costs another $6.25 a month and $699 for setup.

Jane does not offer ePrescribe. Its guide explains how to document a prescription in a chart template and send it through integrated fax. Electronic prescribing remains an open feature request that customers can vote for.

How do the apps, support, and reviews compare?

Mobile apps

Jane has no practitioner app. Clinicians use the browser version, which they can add to their home screen as a shortcut. Jane for Clients is available in Canada and the US and requires the clinic to enable online booking. It has a 4.8 rating from 495 ratings on the US App Store and 4.1 from 505 on Google Play.

SimplePractice offers three apps. Its clinician app rates 4.7 on iOS from 33,998 ratings and 3.4 on Android. The client portal rates 4.9 and 4.1, respectively. Its telehealth app rates 4.8 on iOS from more than 390,000 ratings and 4.5 on Android.

Customer support

Jane provides phone support on any topic from 6:00 a.m. to 5:00 p.m. Pacific on weekdays, plus Saturday mornings. Chat and email are available on the same six days. Support is included on every plan at no extra charge.

SimplePractice offers chat and email seven days a week. Weekday phone support is limited to account setup, login help, and telehealth troubleshooting, with a premium line reserved for Plus subscribers.

Review scores

Jane has higher scores on Capterra and Trustpilot, but SimplePractice has substantially more reviews. Jane rates 4.8 from 534 Capterra reviews and 4.1 from 114 on Trustpilot. SimplePractice rates 4.6 from 2,827 Capterra reviews and 2.8 from 1,612 on Trustpilot, about five and 14 times as many reviews, respectively. ²³

SimplePractice is not accredited by the Better Business Bureau and has a D- rating for failing to respond to 31 complaints. ⁴

What reviewers say about SimplePractice

Practitioners praise SimplePractice’s ease of use, treatment-planning library, and apps. Some describe insurance billing as straightforward once it is set up.

The most common complaint is price increases with little notice. The CPT fee began in August 2024, Starter rose from $29 to $49 a month in March 2025, and claim pricing will change on October 1, 2026. ¹⁵

Reviewers also report having to go through an AI chat tool before reaching a person, multi-day email waits, unreliable telehealth links, and limited reporting for larger groups.

In April 2026, ClassAction.org listed SimplePractice among companies under investigation over website tracking tools and health data. The cited material describes an investigation, not a filed case. ⁶

What reviewers say about Jane

Jane’s most praised feature is responsive human support on every plan. Reviewers also like the features included in the base price and the client booking experience.

Recurring complaints include a steeper learning curve than SimplePractice and an entry price that some part-time solo practitioners find difficult to justify. Users also note that the client app cannot display documents and requires online booking. Other concerns include the lack of a practitioner app, API, or automation hooks.

Jane’s Balance plan rose from $39 to $54 between July and September 2025 without an announcement. Practice and Thrive prices have held since April 2024. ⁷

What are the alternatives?

Practitioners whose work centers on programs, group courses, or nutrition support may find Practice Better a closer fit. This includes dietitians, health coaches, functional-medicine practitioners, and therapists whose income comes mainly from programs rather than billable hours.

Practice Better is a Choosing Therapy partner built for that work. It includes meal planning, food and mood journals, supplement dispensary integrations, and a builder for fixed-date, self-paced, and evergreen courses. Solo plans cost $35, $69, and $99 a month. Additional practitioners cost $50, and a free tier supports three clients. Like Jane, it uses Claim.MD for insurance billing, making it a fit for practices that are mostly cash pay.

For a closer look at either platform, read our Jane App review or SimplePractice review. Our SimplePractice alternatives guide covers other options.

Get started with Jane or try SimplePractice free for 30 days.