Klarity for Providers Review 2026: Fees and Contract Terms

• Klarity Health is a telehealth marketplace where independent clinicians list their own practice, set their own rates and take cash, insurance or both. It has an overall rating of 4 out of 5 on our translated scoring criteria
• Listing is freeTo book each new patient costs $120 in psychiatry and $80 in other specialties, plus 3% if you pay by card. Optional insurance billing takes 3.9% of paid claims.
• Catches as of September 2026 include the booking fee charged on no-shows, the billing service commits you for 24 months, and some Klarity pages disagree with its contract.

Klarity Health runs a telehealth marketplace where patients looking for ADHD, anxiety or depression care book independent clinicians, such as psychiatric nurse practitioners, directly. Klarity charges the clinician’s practice a fee for each new patient who books. You keep your own NPI, rates and patient records, and follow-up visits carry no booking fee. The first visit often barely covers the fee, so the fee is recouped when new patients return for follow-ups. The fee is charged 24 hours after booking, whether or not the patient shows up.

For the patient side of the service, see our Klarity review.

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Pros and cons

Klarity’s top scores are for who can join (5) and control over rates and visits (4.5). Fee transparency scores lowest (2.5), because its marketing and its contract don’t always match.

Pros

• Free to list, with your own rates, services and hours.
• Open to 15 specialties and to MDs, DOs, NPs, PAs, therapists, counselors and social workers in all 50 states.
• Credentialing runs under your own NPI and Tax ID, so payer contracts stay with you.
• No exclusivity or non-compete clause, and a 30-day marketplace exit.

Cons

• The $120 or $80 lead fee applies to no-shows and most cancellations.
• Managed billing runs 24 months and renews automatically.
• Klarity’s blog, credentialing page and contract disagree on fees, refunds and start dates.
• Controlled-substance prescribers face the scheduled end of the DEA telehealth flexibilities on December 31, 2026.

Detailed review

We scored Klarity on the 13 criteria in our scoring criteria for online platforms. Those criteria were written for patients, so each is translated to its meaning for a clinician joining Klarity, such as how you get paid in place of insurance acceptance. Facts verified September 28, 2026.

The average across the 13 criteria is 3.85, which we display as 4 out of 5.

See Klarity’s provider signup

How Klarity Health works for providers

Klarity Health for providers is a set of services your practice buys. Klarity doesn’t employ or pay clinicians: its provider agreement makes it a contractor to your practice, supplying marketplace access, marketing, credentialing, billing and software.¹

Listing and lead fees

Listing is free, and you pay for each new patient booking instead. The fee has been $120 per new psychiatric patient and $80 for other specialties since December 9, 2025, under provider terms last updated July 16, 2026.¹

The charge lands 24 hours after booking, a window meant for verifying insurance. It applies to no-shows, unreachable patients and cancellations, except when the patient cancels within 24 hours of booking. If you cancel for the patient, even over a scope mismatch, the fee can still apply, so Klarity tells providers to have patients cancel in the portal themselves. Paying by card adds 3%.¹

You can set your own no-show fee in the portal to recover part of this; the default is $25. Pro Listing, an optional paid boost for priority search placement, runs on bids of $30 to $79 or more per new booking per Klarity’s February 2026 newsletter, and those fees are also due on no-shows.

Getting paid

You set your own rates. Cash-pay payments run through Stripe into your linked account, and Klarity doesn’t publish a payout schedule.

For insured patients, you bill payers yourself or use Klarity’s managed billing. Klarity’s newsletters describe two billing models, pay-per-visit and pay-per-appointment, while the terms price only the lead fee, so ask which fees apply to the model you’re offered.

Scheduling, EHR and e-prescribing

Klarity includes calendar sync, reminders, secure messaging, video visits and a native EHR rolled out through 2026. E-prescribing costs $36 a month through Surescripts, with EPCS and PDMP access included.

What a month of Klarity bookings could cost

This example applies Klarity’s published fees to a hypothetical psychiatric practice with 10 new patient bookings, 2 no-shows, a $150 cash intake rate, lead fees paid by card and e-prescribing turned on.

The eight intakes bring in $72 less than Klarity costs that month, before Stripe processing. The two no-shows alone cost $240, and a $25 no-show fee on each would recover $50. The month pays off only if patients return, since follow-ups carry no lead fee. At $80, the same 10 bookings would cost a non-psychiatric practice $824 with the card fee.

Insurance credentialing and managed billing

Klarity credentials you under your own NPI and Tax ID and handles CAQH and payer applications, and the contracts belong to you. You need a current, unrestricted, independent license; associate or provisional licensees bill under a supervisor’s NPI.²

Each panel costs $50, and the first three come back as cashback after your first claim, but only if you enroll in managed billing. Klarity estimates 2 to 3 months and guarantees no approval date. Managed billing costs 3.9% of paid claims, with no setup or monthly fee, and excludes prior authorization and copay collection. On $10,000 of paid claims a month, that’s $390 a month, or $9,360 over a 24-month term.

Where Klarity’s documents disagree

Where Klarity’s marketing and its provider terms differ, the terms are what you sign, so get any better offer in writing.

A March 2026 Klarity blog post comparing it with Talkiatry tells psychiatrists they pay nothing until they see a patient.³ The terms charge the lead fee on no-shows, and a separate Klarity post comparing it with BetterHelp confirms the fee applies whether or not the patient is seen.

The credentialing page and the terms also differ on the $50 panel fee, the billing term, renewal and leaving early.¹²

The terms apply the 24-month term unless otherwise agreed in writing, so if you’re counting on the term starting at your first claim, the $200 exit or a refundable deposit, have Klarity confirm it in writing for your account.

Read Klarity’s credentialing details

Klarity’s provider page gives three patient volume figures: a headline of 200+ new patients for leading providers, 100+ a month in its stats row and 20+ a month in its comparison table, while its directory page lists both 1,000+ clinicians and 4,000+ providers.⁴⁵ The terms guarantee no patient volume. The directory page also shows health system logos such as Mayo Clinic and Johns Hopkins labeled as partner practices, without explaining those relationships. Ask Klarity for booking data in your specialty and state before joining.

Contract fine print

Beyond fees, the provider agreement sets these terms.¹

• Exit: either side can end the agreement or any program on 30 days’ notice, except managed billing and its 24-month term. Fees already incurred stay due.
• Malpractice: your own, at a minimum of $1 million per occurrence and $3 million aggregate, covering telehealth.
• Indemnification: you cover Klarity for claims arising from your clinical work and billing, while Klarity covers you only for copyright claims about its platform.
• Disputes: Delaware law and confidential binding arbitration in Delaware.
• Name and likeness: Klarity can use your name, credentials and likeness in its marketing without further approval or payment.
• Exclusivity: none found, and no non-compete clause.
• Undefined fee: a 5% application fee on provider-initiated transactions, a term the agreement doesn’t define, so ask Klarity in writing which transactions it covers.

Prescribing controlled substances through Klarity

Prescribing decisions are yours alone under the agreement. Klarity’s SafePrescriber program is mandatory for anyone prescribing controlled substances on the marketplace and requires 10 standards, including PDMP checks, documented justification, an early refill policy and informed consent, implemented your own way.⁶ Controlled substances can’t be prescribed through text visits.

The DEA has extended its telemedicine flexibilities through December 31, 2026, letting DEA-registered practitioners prescribe Schedule II to V medications by video without a prior in-person evaluation.⁷ The DEA sent a final special registration rule for White House review on August 25, 2026, and its text isn’t public.⁸ Klarity’s own newsletter has told providers to arrange in-person options, such as office rentals or primary care partnerships, and to add non-controlled services.⁹ Keep medication restrictions current on your profile, because a mismatched booking still incurs the lead fee.

What clinicians report

Provider reviews are few and mixed. Indeed shows 3.5 out of 5 from 2 reviews, and the positive one matches a testimonial on Klarity’s about page word for word. On Glassdoor, a family nurse practitioner’s January 2026 review praises setting your own schedule and prices but says volume was too inconsistent for full-time hours, and a psychiatric nurse practitioner’s June 2025 review says Klarity debited their account but never paid them after collecting from patients.

Clinician forums split the same way. Some solo prescribers are happy with Klarity and its built-in EHR, while others who paid for its marketing say it brought few or no patients.

Klarity vs Headway, Grow Therapy and Alma

Klarity credentials you in your own name and charges per booking and per claim, while Headway, Grow Therapy and Alma put you on their group contracts.

Klarity costs more per new patient, and the payer contracts stay yours if you leave.

Who should join Klarity and who should skip it

Klarity suits independent clinicians with open weekday daytime hours, when Klarity says demand peaks, whose new patients mostly return for follow-ups. It also suits solo clinicians who want payer contracts in their own name.

Skip it if you need a full-time caseload from one source, if no-shows at $120 each would hurt, or if your practice depends on telehealth controlled-substance prescribing with no in-person plan for 2027. If you’d rather pay no booking fees, Headway offers free credentialing and Grow Therapy charges no membership fee.

Apply to list your practice on Klarity

Why you can trust our review

For this Klarity provider review, we didn’t list a practice on Klarity. We walked its provider application in a browser to the first of nine steps and stopped before entering personal details. We read the full provider agreement, the credentialing and SafePrescriber pages, and Klarity’s provider newsletters from October 2025 to September 2026. Clinician evidence comes from Glassdoor and Indeed, plus forum discussions summarized as themes. Our editorial policy and scoring criteria describe how every review is produced.

History and news

Klarity Health was founded in Los Angeles in 2020. It began accepting insurance in 2025, and added credentialing, managed billing and its own EHR in 2026. Tracxn records $10 million raised over three rounds, the latest in August 2023.¹⁰