Editorial rating:
Klarity Health is an online medication management platform for individuals with ADHD, anxiety, depression, and insomnia. Klarity earned 3 out of 5 stars overall during our independent review. Klarity is available in all 50 states, but it does not include a therapy option at this time. An initial visit costs $149 with follow-ups costing $59 and refills costing $25.
See If You Have ADHD - Same Day Appointments
Affordable and accessible ADHD evaluations and treatment, including possible controlled substances medication if clinically appropriate. Diagnosis and prescription over video. Insurance accepted. Same day appointments.
Rating of Klarity’s Online Psychiatry
Lena Suarez-Angelino is a licensed clinical social worker (LCSW) that specializes in self-esteem, stress management, and life transitions. She has been practicing for six years and is based in New Jersey. Lena has been writing for Choosing Therapy since 2020 and in the fall of 2022 began reviewing online therapy, online psychiatry, and mental health apps. During her independent review, Klarity earned 3 out of 5 stars overall, performing best in the categories of Geographic Location, Online Psychiatry Cost, and Insurance & Out-of-Network Benefits. However, Klarity underperformed in the categories of Psychiatric Appointment Features and Crisis Management & Patient Safety compared to its competitors.
Pros & Cons of Klarity Health
Klarity offers transparent pricing with no hidden fees or subscription plans. While insurance is not accepted, Klarity can provide a superbill and is HSA/FSA eligible. It’s important to note that Klarity does not offer therapy services and you would need to seek this service elsewhere.
Klarity ADHD Key Takeaways
With Klarity ADHD you can expect to make easy, online medication management appointments, have the opportunity to self-select from providers licensed in your state, and keep costs affordable. Keep in mind, some states may require the first visit to be made in person and some states may not offer refill-only appointments to be made.
- Easy, online medication management appointments
- Self-select a provider that is licensed in your state
- 24/7 messaging access to your provider through Klarity’s patient portal
- Depending on the state and provider’s preference, your first visit may be required to be in person.
- Medication refills may not be available in all states.
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Final Verdict on Klarity Health
Overall, Klarity’s ADHD treatment is good for those looking to schedule an appointment with a psychiatrist and receive medication. This platform is not appropriate for those with little to no knowledge of their diagnoses and who need therapy in addition to medication. If you are looking for ADHD services for your child, there are better options out there that are tailored to a child and their family’s needs.
What is Klarity Health?
Klarity is an online medication management platform focusing on adults with ADHD, anxiety, depression, and insomnia-related symptoms. Most appointments are virtual, but some states require your initial visit to be in an office. Klary has no subscription fees and upfront costs are $149 for initial assessments, $59 for follow-ups, and $25 for refills only. Medication costs are not included in this pricing.
Klarity offers treatment for ADHD, anxiety, depression, and insomnia. You can sign-up directly on their website and have the option to complete a self-evaluation prior to scheduling an appointment. It is not required for you to have ADHD to be eligible for treatment through Klarity. Depending on the provider, Klarity may be able to work with children 12 years old and up with parental consent.
Initial evaluations with Klarity are typically 30 minutes long with follow-up appointments lasting approximately 15 minutes. Depending on state regulations, your initial appointment may have to be completed at an in-person location, which Klarity will notify you. Appointment times vary based on the provider and you can ask about weekend or evening appointments. I was able to schedule an evening appointment with my provider, which was great for my schedule.
If you are prescribed medication, it will be sent to your local pharmacy and you can pick it up at your convenience. In my experience, it is always best to double-check with your pharmacy that they accept electronic prescriptions from companies like Klarity. You can expect that initially, your appointments may be more frequent to help you find the right dosage of your medication.
Klarity’s website is unclear if there are any medications that will not or cannot be prescribed. It is important to do your own research in understanding the differences in medication for anxiety, medication for depression, and ADHD medication. Unfortunately, Klarity does not offer any additional services, programs, or resources like a journal or habit tracker.
How Much Does Klarity ADHD Cost?
Klarity costs $149 for initial visits and $59 for follow-ups. An initial appointment requires a $10 deposit, with the remaining balance charged 24 hours prior. Some states may offer refill-only appointments which cost $25 per visit.
Klarity ADHD costs include:
- Initial Evaluation: $149 with a $10 deposit to book the appointment
- Follow-up Appointments: $59 per visit
- Refill-only Appointments: $25 in select states
- Medications: Costs range $30-$80 monthly or your co-pay amount
Does Klarity Health Accept Insurance?
No, Klarity does not accept insurance.
Out-of-Network Benefits
Klarity will provide a superbill at your request which you can submit to your insurance company for a possible reimbursement. You can email [email protected] to request a superbill or ask additional questions.
Online Psychiatry For ADHD Covered By Insurance
Talkiatry can match you with a real psychiatrist who takes your insurance and is seeing new patients. They’re in-network with major insurers and offer medication management. Get started with a short online assessment
How to Get Started With Klarity ADHD
Getting started with Klarity is simple and easy to do on their website. After answering a brief survey you will be given a list of providers with same-day or upcoming availability that you can self-select. Klarity requires a $10 deposit to schedule and a prior ADHD diagnosis is not required.
- To sign up for an account by visiting the Klarity Health website.
- Take the pre-assessment of your symptoms, then select a provider from a list of licensed providers in your state
- Schedule your initial session with a provider and pay the $10 deposit
- Pay your remaining $139 balance 24 hours prior to your scheduled appointment
- Complete the intake forms before your visit
- Join the secure video call via IntakeQ and share your concerns and symptoms with your provider
- Receive your diagnosis and medication recommendations
- If medication is prescribed, pick it up at your local pharmacy
- Schedule follow-ups or medication-refill appointments according to your care plan
Klarity ADHD Treatment: Detailed Review
Klarity is a platform for independently licensed medical providers to connect with patients who are looking for medication management for ADHD, anxiety, depression, and insomnia. Initial assessments require a $10 deposit and an additional $139 paid 24 hours in advance. Some states may offer refill-only appointments for $25 per visit. Although Klarity does not accept insurance, they can provide a superbill upon request.
Klarity focuses on adults with ADHD, anxiety, depression, and insomnia-related disorders. Children 12 and up can receive treatment with parental consent, depending on availability and provider preference. All providers are independently licensed medical professionals, including PMHNPs and psychiatrists. During sign-up, you can choose from a list of available providers licensed in your state. Initial assessments usually last 30 minutes, and follow-up appointments typically last 15 minutes.
Klarity offers 24/7 messaging access to your provider through the patient portal, but it’s not for immediate crisis response. It’s mainly used for medication-related questions, updates on medication effectiveness, and reminders for follow-up appointments. Medications are sent electronically to your local pharmacy for convenient pickup. Klarity doesn’t determine medication costs, which vary based on insurance coverage or the medication’s price.
Klarity does not offer any additional features or services beyond medication management and treatment recommendations are at the discretion of the provider. Some providers may suggest therapies or strategies like journaling or habit tracking that you will need to complete on your own.
Personally, I had a positive experience with my provider who shared information on suitable medications without pressuring me to start immediately. She also agreed to help find an executive functioning therapist but hasn’t provided the referral list yet. Although it was easy to follow up through messaging, I am still waiting for her response.
Anxiety, Depression, & Insomnia Treatment with Klarity
Klarity offers medication management for anxiety, depression, and insomnia. Much like the ADHD program, you can attend online video sessions with a provider you choose. You do not need to have ADHD to qualify for these services, however, Klarity does not provide therapy whatsoever.
All costs for these treatments are the same as for ADHD, with no insurance being accepted at all. If medication is deemed appropriate and helpful for your current symptoms, your prescriptions will be sent to a local pharmacy. You can pick your medication up at your convenience and will either pay an out-of-pocket cost or your medication co-pay.
Who Is Klarity ADHD Right For?
Klarity is an easy and convenient option for adults who want to manage their ADHD medications online, is great for those already working with a therapist, and for those without insurance.
Convenient Online Medication Management
Klarity is geared towards those seeking quick and convenient scheduling with a medical provider. Depending on provider availability, there may be same-day appointments available. This can be great for adults that may not have access to reliable transportation, have mobility concerns, or suffer from agoraphobia symptoms.
You’re Already Working With a Therapist
Klarity does not offer therapy at all and as such is best suited for those already working with a therapist. ADHD is best treated when combining therapy and medications as needed. Klarity would be great for those who have therapists that recommend adding medication to their treatment plans.
Those Without Insurance
Klarity is an out-of-pocket medication management service and would be ideal for patients that do not have insurance. When compared to in-person services, Klarity can save patients quite a bit as in-person services can range in cost from $100 – $500 for an initial appointment.
Who Might Want an Alternative to Klarity Health?
While Klarity may be a great fit for some, it will not work for everyone. Those seeking therapy services and medication management, children under 12 years old, and those who live in states where Klarity has thin coverage will need to seek out an alternative.
You are Seeking Therapy Services & Medication Management
While some of Klarity’s providers will provide basic information about certain mental health disorders and educate you about the medication they are recommended, they are not intended to provide traditional psychotherapy. Online platforms like Cerebral can provide non-controlled medications for ADHD as well as therapy. There is even a bundled option that combines medication and therapy for $325 monthly.
To learn all about how their platform works, you can read our comprehensive review of Cerebral.
Children Under 12 Years Old
Klarity primarily focuses on treating adults and cannot treat children under the age of 12. Klarity is able to provide treatment for children 12 and older with parental consent and depending on the provider. For younger children, platforms like Little Otter may be able to help with therapy and medication for those with ADHD.
You can learn more about Little Otter by exploring our Best Online Therapy Options for Teens article.
Residing In a State With Thin Coverage
While Klarity is available in all 50 states, coverage depends on provider availability at the time of requesting services. Certain states have very thin coverage with providers and services may be unavailable to you. You can always join the Klarity waitlist and request a provider in your area, however, it is not guaranteed you will get a provider.
Online Psychiatry For ADHD Covered By Insurance
Talkiatry can match you with a real psychiatrist who takes your insurance and is seeing new patients. They’re in-network with major insurers and offer medication management. Get started with a short online assessment
Klarity User Reviews
Klarity has a 5-star rating out of 996 reviews on the Reviews.io site and has a 3.7-star rating from 103 reviews on Trustpilot. User experiences varied depending on the provider, customer service, and online prescriptions getting filled. Overall, I have found Klarity to have a more positive user experience overall.
Experience Depends on Your Provider
Users shared many details from their experiences with the providers on Klarity. Some users on a Reddit thread said they felt invalidated by their provider, while others felt their provider was warm, knowledgeable, and reassuring about their concerns. Similar to finding an in-person provider, finding someone that meets and suits your needs is going to be different for everyone.
I found that my provider was knowledgeable about ADHD and anxiety. She was able to provide many insights as to why she was giving me her treatment recommendations.
Customer Service Was Quick, Providers Were Slow
User reviews of Klarity on TrustPilot shared mostly positive reviews about customer support via email or chat, however, there were some issues reported about receiving timely responses from providers. This is concerning because when it comes to treatment for ADHD many users rely on medication for daily functioning. Delayed responses from providers about medication negatively impacts reviews and trust in online platforms such as Klarity.
Issues With Pharmacies Accepting Prescriptions From Online Platforms
Due to the surge of online platforms and recent media coverage of competitors’ overprescribing stimulants and controlled substances, some in-person pharmacies are not filling online platform prescriptions. Based on Klarity’s reviews on Reviews.io, the platform is also facing these issues. It is important to note that this may be on a case-by-case basis and other external factors may need to be considered, like medication shortages.
Klarity Health Vs Competitors
The following companies all offer online appointments for treatment for common mental health disorders such as ADHD, anxiety, depression, and insomnia-related disorders. Klarity differs by not requiring a subscription and keeping costs relatively low in comparison.
Klarity Vs Done
Klarity and Done both provide online medication management with licensed medical professionals in your state. Done has an initial cost of $99 for the first appointment plus a $79 monthly membership. Done’s membership includes your follow-up appointments and access to their app which features mood and medication tracking. Neither company offers therapy to patients and focuses primarily on medication management for adults.
Klarity is better for someone who may not need to see their provider on a monthly basis, as Klarity charges you by appointment only. Klarity is a bit more simple when compared to Done, however, both offer the same type of service. Done makes keeping track of your medication and requesting refills easier, which, for someone with ADHD, could be beneficial.
To read more about Done and its ADHD program, you can read our in-depth review of Done.
Klarity Vs ADHDOnline
Klarity and ADHD Online both offer medication management for ADHD, as well as address symptoms related to anxiety, depression, and insomnia. Neither companies accept insurance but do accept FSA and HSA benefits and can create superbills for you to submit for possible insurance reimbursement. Depending on your location, ADHD Online can provide online therapy in addition to medication management.
Klarity is right for those that are only interested in medication management and are looking for a more affordable cost per visit. Klarity charges $149 for the initial visit and $59 for follow-ups, whereas ADHD Online charges $199 for the initial visit to create a treatment plan and $169 for follow-up. ADHD Online may be a better fit for individuals that are in need of therapy services and their state is listed.
To learn more about their program, you can read our comprehensive review of ADHDOnline.
Klarity Vs Cerebral
By far, Cerebral offers much more to those looking for help managing their symptoms. Klarity only offers medication management, while Cerebral offers medication management, therapy, or the two services bundled. While out-of-pocket costs for Cerebral may be more expensive and are subscription-based, Cerebral accepts many different insurance plans and continues to expand its network.
Cerebral is right for those looking for a one-stop solution for the treatment of ADHD, anxiety, depression, or insomnia by connecting with a psychiatrist and a therapist. Cerebral only provides treatment to adults, whereas Klarity is able to treat children 12 and up with parental consent and provider availability. Klarity is right for those without insurance and only seeking medication management.
To learn more about how their subscriptions work and their costs, you can read our in-depth review of Cerebral.
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How Klarity Health Has Evolved
Klarity Health Inc., also known as Klarity ADHD and Klarity, was founded by Victor Zhou in March 2021 and has received two rounds of funding. Klarity’s latest round of funding was May 1, 2022, from a seed round.1 Klarity has a total of 7 investors, with the latest deal amount totaling $9.2 million.2
Although Klarity was not one of the companies under investigation for overprescribing ADHD medications it is still important to remain aware of the changing laws and regulations both at the federal and state levels.3 It does seem that Klarity has plans to continue to grow and continues to work towards refining its user experience.
Frequently Asked Questions About Klarity ADHD
What Credentials Do Klarity’s ADHD Providers Hold?
Klarity offers 100+ licensed & certified psychiatric experts with a HIPAA-compliant platform to schedule, provide treatment and prescribe medication to patients. The vetting and credentialing process of the platform is unclear, however it explicitly states these are all independent private practices using the Klarity technology platform.
How Am I Matched With a Provider on Klarity?
Based on symptoms experienced, either from the self-evaluation or general assessment, you will be provided with a list of providers that have upcoming appointments available. You can book directly online and will have to put a $10 deposit down to secure your booking. The remaining balance ($139) will need to be paid 24-hours prior to your appointment.
Can I Choose a New Provider?
You may request to choose a new provider by emailing [email protected] to request a change. Changing your provider costs the same as a follow-up appointment, however, it is recommended you discuss your desired change with your provider to avoid a lapse in care. While initially you were able to choose your provider from a directory, the new provider is recommended by Klarity and you may have to sign a release of information for your records to be reviewed.
Who is Eligible for Medication?
Klarity primarily focuses on the treatment of adults 18 years and older. Some providers may be trained and open to treat adolescents 12 years and older with parental consent. Keep in mind, the same medication may not be available for teens as they are for adults.
What Medications Are Available?
Klarity providers prescribe medications they deem the best to treat your ADHD. Keep in mind medication shortages, costs, and state regulations are not within the control of the licensed provider.
Where is Medication Management Available?
Klarity’s medication management is available in all 50 states.
How Do I Get My Medications?
Medications are electronically sent to your local pharmacy and can be picked up at your earliest convenience once the medication is ready. It is important to keep in mind that some pharmacies are no longer accepting prescriptions from online platforms such as Klarity.
Can I use my FSA or HSA Funds?
Yes, Klarity accepts FSA or HSA funds for mental health.
How Can I Cancel My Account with Klarity?
Klarity retains confidential and important medical information about you and your account cannot be deleted, but you can choose to stop paying for services. You can send an email to [email protected] for more information.
Does Klarity Offer Refunds?
If you have canceled your visit within the cancellation policy guidelines (24 hours or more prior to your appointment time) or are unable to receive an evaluation, you may choose to request a refund, otherwise, you will most likely not receive a refund. Refunds must be requested within seven days of the date of service by emailing [email protected]. You can also read more about Klarity’s refund policies.
Is Klarity HIPAA Compliant?
Klarity uses HIPAA-compliant software that is linked through IntakeQ. This is where you complete any paperwork related to your appointment, access 24/7 messaging with your provider, and log into your online video session. You can read more about Klarity’s Privacy Policy, Terms & Conditions, and Telehealth Consent.
ADHD Treatment With Klarity: Summary Table
Provider Choices | Self-selected from providers licensed in your State |
Cost of Initial Appointment | $149 |
Cost of Follow-up Appointment | $59 per visit / $25 refill only visits |
Cost of Medication | Out of pocket costs vary |
Refill Requirements | At minimum, scheduling a refill only visit as long as the state allows this |
How to Get Prescriptions | Local pickup from pharmacy |
Speed to First Appointment | Same-day or within the week |
Geographic Coverage | Klarity is approved in all 50 states, however coverage depends on provider availability at the time of requesting services. |
Age Limitations | 18+ or 12 and up with parental consent |
Prescribers | Primary care, Psychiatrist, Psychiatrist Nurse Practioners |
Additional Resources
To help our readers take the next step in their mental health journey, Choosing Therapy has partnered with leaders in mental health and wellness. Choosing Therapy is compensated for marketing by the companies included below.
ADHD Management Tools
Inflow App Inflow is the #1 science-based app to help you manage your ADHD. Their support system helps you understand your neurodiverse brain, and build lifelong skills. Free Trial
Online Psychiatry
Circle Medical – ADHD Diagnosis and Treatment. Affordable and accessible ADHD evaluations and treatment, including possible controlled substances medication if clinically appropriate. Diagnosis and prescription over video. Insurance accepted. Same & next day appointments available. Visit Circle Medical
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For Further Reading
- NAMI – ADHD Resource Center
- Active Minds – Mental Health Education & Support for Young Adults
- Open Path Collective
- Charity Pharmacy
- Inflow ADHD App Review
- Joon App Review
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Best Online Psychiatry Services
Online psychiatry, sometimes called telepsychiatry, platforms offer medication management by phone, video, or secure messaging for a variety of mental health conditions. In some cases, online psychiatry may be more affordable than seeing an in-person provider. Mental health treatment has expanded to include many online psychiatry and therapy services. With so many choices, it can feel overwhelming to find the one that is right for you.