Klarity Health is a nationwide healthcare directory that connects users with independent, licensed medical professionals specializing in psychiatry, mental health, primary and preventative care, counseling, therapy, weight loss treatment, and more. Offering both online and in-person services for adults, Klarity provides flexible, personalized care with pricing that varies by provider. In our independent review, we gave it 4 out of 5 stars.
Editor's Note
We regularly review and update our content to ensure it reflects the most accurate and up-to-date information. In this latest update, we noted that Klarity now accepts both insurance and cash-pay options. Users can filter their provider search by state, insurance plan, and more. These improvements increased our independent rating of Klarity from 3.5 to 4 out of 5 stars.
Klarity At a Glance
Cost: $80-$150 per session
Insurance Accepted: Yes
Pros & Cons
Pros - Filter providers by price, insurance, specialty, & more
- Same-day appointments often available
- Some providers offer free consultations
- Providers can prescribe medication
- 24/7 provider messaging
- HSA/FSA eligible
Cons - In-person visit may be required for some medications
- Only available to kids on a case-by-case basis
- Services may be unavailable in select states
Preview Klarity
Operating in all 50 states, Klarity serves as a directory and marketplace for healthcare providers, connecting users with independent, licensed medical professionals and mental health experts. Their network offers a range of services, including psychiatry, therapy, and counseling—available online and in-person for adults 18 and older. Some providers accept insurance, which you can confirm by filtering your search by state and carrier. While Klarity focuses on adult care, some providers may treat children and adolescents.
Appointment lengths vary by provider, typically lasting 50–60 minutes for initial sessions and 30–55 minutes for follow-ups. Depending on state regulations, your first appointment may need to be conducted in person; Klarity will notify you if this applies. While weekend and evening appointments aren’t guaranteed, many providers offer same-day appointments. Pricing is set by each provider, allowing for personalized services at competitive rates with no subscription fees.
If medication is prescribed, it will be sent to your local pharmacy for pickup. Providers may prescribe controlled substances if they determine it’s clinically appropriate. For certain medications—such as benzodiazepines or stimulants—an in-person visit may be required.
For a subscription-based experience, try Talkspace. For kids and adolescents, consider Brightline, which specializes in treating patients 6–17. And while Klarity offers affordable ADHD care, we encourage you to explore our full list of recommended ADHD platforms before you commit to one.
Detailed Review
Klarity facilitates connections with 500+ licensed medical professionals and mental health specialists who provide services such as psychiatry, therapy, and counseling for adults 18+, including online and in-person. Klarity offers treatment for ADHD, anxiety, depression, weight loss, insomnia, and more. We gave it 4 out of 5 stars overall during our independent review.
Review our scoring criteria for online psychiatry platforms here.
Review our complete editorial policies here.
What is Klarity?
As a healthcare provider directory, Klarity connects users with licensed medical professionals and mental health experts who offer services like psychiatry, therapy, and counseling for adults 18+ both online and in person. Klarity offers treatment for ADHD, anxiety, depression, weight loss, insomnia, and more.
You can sign-up directly on their website and have the option to complete a self-evaluation prior to scheduling an appointment. While some Klarity providers may also treat children and adolescents, availability varies by provider.
Klarity operates in all 50 states, though it currently has more psychiatrists listed than therapists. Service prices are determined by each provider, ensuring personalized care at competitive rates, with no subscription fees involved.
Appointment lengths vary, with initial sessions typically lasting 50–60 minutes and follow-ups ranging from 30–55 minutes. In some states, regulations may require your first appointment to be in person, and Klarity will inform you if this applies. While evening and weekend appointments aren’t guaranteed, many providers offer flexible scheduling.
If prescribed medication, it will be sent to your local pharmacy for convenient pickup. Certain prescriptions, such as benzodiazepines or stimulants, may require an in-person visit, though providers can prescribe controlled substances when clinically appropriate. It always is important to do your own research as well in understanding the differences in medication for depression, ADHD medication, medication for anxiety, etc.
Klarity offers 24/7 messaging access to your provider through the patient portal, but it’s not for immediate crisis response. It’s mainly used for medication-related questions, updates on medication effectiveness, and reminders for follow-up appointments. Klarity doesn’t determine medication costs, which vary based on insurance coverage or the medication’s price.
How Much Does it Cost?
Klarity offers transparent pricing without hidden fees. Patients can also sort providers by the price within their budget. Ultimately, prices vary as they are set by each provider. Some providers offer free consultations (5 –15 minute calls), and initial visits start at around $80. Many ongoing provider visits range between $100 – $150 per session. HSA & FSA are accepted, and Klarity can provide a Superbill.
Does Klarity Health Accept Insurance?
Yes, many providers on Klarity accept insurance for mental healthcare. You can filter your search by state and carrier.
Who Does Klarity Serve?
Klarity serves adult patients, treating kids (12+) only on a case-by-case basis. While Klarity is available in all 50 states, coverage depends on provider availability at the time of requesting services. Certain states have very thin coverage with providers and services may be unavailable to you. You can always join the Klarity waitlist and request a provider in your area.
User Reviews
Klarity Health has received mixed feedback from users. While many praise their positive experiences with Klarity’s therapists, others have voiced frustrations with customer service, citing long response times—sometimes up to a week—and unhelpful support. Here’s a closer look at what users are saying:
Reviews from Trustpilot | 4.3 out of 5 stars | 291 reviews
Positive reviews: Users on Trustpilot have reported great experiences with Klarity, particularly highlighting their positive interactions with assigned therapists.
Negative reviews: Trustpilot reviews also mention problems with customer service, including long response times of up to a week and often unhelpful replies.
Alternatives & Competitors
The following companies all offer online appointments and treatment for common mental health disorders such as ADHD, anxiety, depression, weight loss, and insomnia-related disorders. Klarity differs by not requiring a subscription and keeping costs relatively low in comparison.
Best for ADHD Diagnosis - ADHD Online
Price: $99–$220 per session
Insurance Accepted: No
Klarity and ADHD Online both offer ADHD medication management, as well as address symptoms related to ADHD. ADHD Online doesn’t accept insurance, whereas many Klarity providers do; however, both companies accept FSA and HSA benefits and can create superbills for you to submit for possible reimbursement. Depending on your location, ADHD Online and Klarity can provide online therapy in addition to medication management.
Klarity is right for those that are interested in medication management and are looking for a more affordable cost per visit. With Klarity, many provider visits range between $100–$150 out-of-pocket, whereas ADHD Online charges $199 for the initial visit to create a treatment plan and $175 for follow-ups.
Read our comprehensive review of ADHD Online.
Pros & Cons
Pros - Provides ADHD diagnosis online
- Can prescribe clinically approved stimulants
Cons - Does not accept insurance
- Diagnosis based on a questionnaire
Best for Kids & Teens - Brightline
Price: $70–$270 per session
Insurance Accepted: Yes
Brightline and Klarity both offer mental health services, but they cater to different age groups. Brightline specializes in care for children, teens, and their families, providing tailored support for young people navigating mental health challenges. In contrast, Klarity Health primarily focuses on adults 18+, with limited options for pediatric care depending on individual provider availability. For families seeking dedicated support for kids and adolescents, Brightline is the stronger choice.
Additional information can be found in our full Brightline review.
Pros & Cons
Pros - Accepts major insurance plans
- Offer coaching, therapy, & medication management
Cons - Out-of-pocket can be pricey without insurance
- No app for Google play devices
Best for Consistent Geographic Coverage - Talkspace
Price: $276 – $436 monthly
Insurance Accepted: Yes
Talkspace and Klarity are both available nationwide, offering online mental health services, but their reach and provider availability differ. While Talkspace has a robust network of therapists and psychiatrists across all 50 states, Klarity’s provider base is more limited, with thinner coverage in some areas. This means that although Klarity operates nationally, access to care can vary by location. If you find that Klarity’s services are sparse where you are, Talkspace may be a more reliable option for consistent, accessible support.
Read more in our Talkspace review.
Pros & Cons
Pros - Many health insurance plans accepted
- Medication management and therapy for individual, couples, & teens
Cons - Out-of-pocket can be pricey
Why You Can Trust My Review
“My experience with Klarity Health gave me a first-hand look at both its strengths and limitations. One of the biggest benefits for me was the flexibility to schedule an evening appointment—perfect for my busy schedule. I appreciated my provider’s collaborative approach; she thoroughly explained medication options without pressuring me to make an immediate decision, allowing me the time I needed to weigh my choices. She also offered to connect me with an executive functioning therapist, showing a willingness to support me beyond just medication management.
While Klarity’s convenience stood out—like the ability to filter my provider search by state, insurance acceptance, and more, as well as the ability to attend appointments via video, phone, or in person—provider availability can be limited depending on your location.
Ultimately, Klarity can be a solid option for adults seeking ADHD treatment or psychiatric care without a subscription fee. However, for those who need more consistent geographic coverage and families looking for child-centered ADHD support, there may be more cost-effective or specialized alternatives.”
History & News About Klarity
Year Founded: 2021
Founder: Victor Zhou
Klarity Health Inc., a digital mental health platform founded by Victor Zhou in March 2021, has raised $10 million across three funding rounds, most recently in August 2023. The company, originally known as Klarity ADHD and using the url klarityadhd.com, rebranded to Klarity Health in October 2023, and now uses the url helloklarity.com.1, 2, 3, 4
We noticed that in April 2025, a very suspicious site, klarityadhd.net, appeared in Google search results when users searched for reviews of the legit company, Klarity Health. This suspicious domain, klarityadhd.net is not affiliated with Klarity Health in any way. Google’s presenting the suspicious site klarityadhd.net in the search results is not only leading to confusion, but could put consumers at risk of divulging sensitive financial and health information to unintended sources.
“It’s deeply concerning that search engines are surfacing suspicious and deceptive websites like klarityadhd.net,” said CEO Victor Zhou. “Klarity Health is committed to creating a safe practice environment for providers and their patients. When search engines surface deceptive sites, patients can be misled into buying controlled substances without medical supervision. It’s dangerous and undermines trust in legitimate digital healthcare.”5
The incident highlights a broader issue in digital health, where the rise of telemedicine has also opened the door to bad actors mimicking reputable platforms.
Klarity Health, Inc. also owns Kiwi Health which uses the domain kiwihealth.com. This sister platform is focused on telehealth services beyond mental health services, like primary care. Kiwi Health offers practice owners a suite of services targeting patient engagement, care coordination, provider branding, and operations.1, 2, 3, 4
Frequently Asked Questions
What Credentials Do Klarity’s Providers Hold?
Klarity features a network of over 500 medical specialists who use its HIPAA-compliant platform to schedule appointments, provide treatment, and prescribe medications. While the platform clearly states that all providers operate independent private practices, the specifics of Klarity’s vetting and credentialing process remain unclear.
How Am I Matched With a Provider on Klarity?
Clients choose their provider from a directory. They can filter by state, insurance acceptance, reviews, ratings, etc. to find a list of recommended providers that match their preferences.
Can I Choose a New Provider?
Yes. You may request a new provider by emailing [email protected].
Who is Eligible for Medication?
Klarity primarily focuses on the treatment of adults 18 years and older. Some providers may be trained and open to treat adolescents 12 years and older with parental consent. Keep in mind, the same medication may not be available for teens as for adults.
What Medications Are Available?
Klarity providers prescribe medications they deem clinically appropriate. Keep in mind, medication shortages, costs, and state regulations are not within the control of the licensed provider.
Where is Medication Management Available?
Klarity’s medication management is available in all 50 states.
How Do I Get My Medications?
Medications are electronically sent to your local pharmacy. Some pharmacies no longer accept prescriptions from online platforms such as Klarity.
Can I use my FSA or HSA Funds?
Yes. Klarity accepts FSA or HSA funds for mental health.
How Can I Cancel My Account with Klarity?
To cancel any upcoming appointments, use the portal or contact the customer support team ([email protected]) to obtain a copy of your medical records. You have the option to cancel or discontinue your care at any time. As fees are charged per service, there are no memberships or subscriptions to cancel.
Any appointment can be canceled and refunded in full as long as it is done 24 hours or more in advance. For same-day visits, cancellations made within 24 hours will incur the full appointment charge.
Does Klarity Offer Refunds?
If you have canceled your visit within the cancellation policy guidelines (24 hours or more prior to your appointment time) or are unable to receive an evaluation, you may choose to request a refund, otherwise, you will most likely not receive a refund. Refunds must be requested within seven days of the date of service by emailing [email protected].
Is Klarity HIPAA Compliant?
Klarity uses HIPAA-compliant software that is linked through IntakeQ. This is where you complete any paperwork related to your appointment, access 24/7 messaging with your provider, and log into your online video session. You can read more about Klarity’s Privacy Policy, Terms & Conditions, and Telehealth Consent.
ChoosingTherapy.com strives to provide our readers with mental health content that is accurate and actionable. We have high standards for what can be cited within our articles. Acceptable sources include government agencies, universities and colleges, scholarly journals, industry and professional associations, and other high-integrity sources of mental health journalism. Learn more by reviewing our full editorial policy.
-
Klarity health – updates, news, events, Signals & Triggers. Crunchbase. (n.d.): https://www.crunchbase.com/organization/klarity-health/signals_and_news
-
Klarity Health Company Profile: Valuation & Investors. PitchBook. (n.d.): https://pitchbook.com/profiles/company/481483-63#overview
-
“Klarity Health Funding & Investors.” Retreived from: https://tracxn.com/d/companies/klarity-health/__sMtmF-ltav8Sq3qivr5ZiCXTD5YSrE2jmD6zOUZR33A/funding-and-investors#funding
-
(March, 2025). “Klarity Health Launches Kiwi Health, a Growth and Engagement Platform Built for Private Providers.” PRNewswire. Retrieved from: https://www.prnewswire.com/news-releases/klarity-health-launches-kiwi-health-a-growth-and-engagement-platform-built-for-private-providers-302410032.html
-
V. Zou, personal communication, April 23, 2025.
-
Church, M. (March, 2025). “ADHD Online Review 2025: Pros & Cons, Cost, & My Experience.” Choosing Therapy. Retrieved from: https://www.choosingtherapy.com/adhd-online-com-review/
-
Liu, M. (May, 2024). “Brightline Mental Health Review 2024: Pros & Cons, Cost, & Who It’s Right For.” Choosing Therapy. Retrieved from: https://www.choosingtherapy.com/brightline-mental-health-review/
-
Church, M. (March, 2025). “Talkspace Review 2025: Pros & Cons, Cost, & My Experience.” Choosing Therapy. Retrieved from: https://www.choosingtherapy.com/talkspace-review/
We regularly update the articles on ChoosingTherapy.com to ensure we continue to reflect scientific consensus on the topics we cover, to incorporate new research into our articles, and to better answer our audience’s questions. When our content undergoes a significant revision, we summarize the changes that were made and the date on which they occurred. We also record the authors and medical reviewers who contributed to previous versions of the article. Read more about our editorial policies here.
Author: Lena Suarez-Angelino, LCSW (No change)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes: Added information about recent insurance options and updated star rating from 3.5 to 4 stars out of 5, noting that users can now filter their search for a provider through Klarity by their ability to accept insurance or not; updated User Reviews data; added new sources.
Author: Lena Suarez-Angelino, LCSW (No change)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes: Updated News & History section to show suspicious Google search results, a Klarity copycat website.
Author: Lena Suarez-Angelino, LCSW (No change)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes: Edited for accuracy and readability; instead of “varies by provider,” we updated pricing to the show range between $80 – $150 per session; added that it offers phone calls, video, and in-person sessions; edited and refreshed the Alternatives & Competitors sections, adding Talkiatry, ADHD Online, Brightline, and Talkspace; updated News & History to include the latest round of funding and adjusted History and Sources to reflect this; changed the Final Verdict section to Why You Can Trust My Review rewrote to focus on how we reviewed the service and what we observed first-hand; in FAQs, changed language from 180+ psychiatric specialists to 500+ medical specialists.
Author: Lena Suarez-Angelino, LCSW (No change)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes: Updated for accuracy and to reflect their most up-to-date services; this included an update of their score from 3 to 3.5.
Author: Lena Suarez-Angelino, LCSW (No change)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes: Updated language and edited for clarity; adjusted pricing; added “insomnia” as condition treated; updated information about treatment of children (case-by-case basis)
Author: Lena Suarez-Angelino, LCSW (No change)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes: Added summary block and star rating breakdown
Author: Lena Suarez-Angelino, LCSW (No change)
Medical Reviewer: Benjamin Troy, MD (No change)
Primary Changes: Removed Done as a recommended alternative to Klarity; replaced with Talkiatry.
Author: Lena Suarez-Angelino, LCSW
Medical Reviewer: Benjamin Troy, MD
Your Voice Matters
Leave your own reviews!
Have you used an online therapy company? Have you tried an online psychiatry service? Do you use a meditation or mindfulness app? We’d love to hear about your experience!
We want to hear about the companies you love and the companies you wish you never used.
Leave your feedback for our editors.
Share your feedback on this article with ChoosingTherapy.com’s editors. If there’s something we missed or something we could improve on, we’d love to hear it.
Our writers and editors love compliments, too. :)
