Our Ritual (formerly Hey Ritual) is a couples therapy app designed to help users improve their relationships by using both self-guided work and live video sessions with a relationship expert. We tried and tested Our Ritual, completing weekly sessions with a licensed expert and making use of its extensive library of resources. Earning 4 out of 5 stars, Our Ritual is great for couples looking to build communication skills and develop a stronger connection.
Our Ritual At a Glance
- Cost: $128 – $310 monthly
- Free Trial? No
Pros & Cons:
Pros - All relationship experts are licensed professionals
- 14-day money-back guarantee if not satisfied
Cons - No free trial
- Cannot select own therapist
- Does not accept insurance
Who Is Our Ritual Right For?
- Couples without access to in-person services
- Individuals looking to improve their relationship without their partner’s participation
- Couples looking for an alternative to traditional couples therapy
Preview Our Ritual:
Our Ritual (formerly Hey Ritual) is an online couples program that offers live sessions with licensed relationship experts. The app has extensive resources and extra activities for couples to complete between sessions. Based on its extensive features, accessibility, and ease of use, the app earned 4 out of 5 stars in our independent Our Ritual review.
Pricing for Our Ritual depends on the program type and duration, ranging from $128 – $310 monthly. Currently, Our Ritual does not accept health insurance or FSA/HSA cards, but they do offer a 14-day money-back guarantee if the user is not pleased with services and has attended at least one live video session with a relationship expert.
Our Ritual best serves couples who are looking for an alternative to traditional couples therapy. While Our Ritual is a wonderful platform for couples, some groups are best served by other providers and apps. Couples experiencing severe mental illness, suicidal ideations, or domestic violence should seek care elsewhere.
Why You Can Trust My Review
Our detailed review of Our Ritual (formally Hey Ritual) is based on extensive research and utilization of the platform. My husband and I completed the program with a licensed Relationship Expert, completing weekly live sessions over video along with assignments outside of sessions. Additionally, I have almost 10 years of experience in the mental health field, helping clients work on their own relationships and communication skills.
Based on our quantitative multi-point scoring criteria, Our Ritual scored 4 out of 5 stars during our most recent review. Our scoring criteria measure 30+ metrics across 11 categories, including quality of user experience, customer service, interface design, and overall usability.
Review our scoring criteria for online therapy platforms here.
Review our complete editorial policies here.
Firsthand Our Ritual Reviews
Chelsey Church’s Experience with Our Ritual
Detailed Our Ritual Review – What is Our Ritual?
Our Ritual is an online program designed to help couples build better communication skills, identify patterns of behavior, and strengthen their bond. The program utilizes “Pathways” to help couples work on specific issues and topics such as communication or intimacy. In our review of Our Ritual, we were impressed with the live sessions with a relationship expert, along with the extensive library of resources and extracurricular activities. It is these key features that earned Our Ritual 4 out of 5 stars in our independent review.
Signing Up for Our Ritual
Signing up for Our Ritual and adding my partner to the program was very quick and easy. I completed the process on my smartphone and it took around 20 minutes to make an account, answer intake questions, and book our introductory call. Couples signing up for Our Ritual can expect to answer basic demographic questions about the status of their relationship, the level of commitment to the relationship, and what the goals of starting the program are. You can easily add your partner by supplying their email address and phone number.
Our Ritual Pathways
Couples who sign up for Our Ritual have several options when it comes to program type and length. The length of subscriptions ranges from one to six months, with the ability to work on as many pathways as needed in that time frame. Pathways are a series of videos, quizzes, journaling exercises, and activities that focus on one specific issue or topic. Each Pathway takes around 1-2 months to complete, with couples typically seeing improvements within the first month, according to Our Ritual.
Our Ritual Live Sessions
Alongside the self-guided activities within the Our Ritual app, there are also live video sessions with a relationship expert. Our Ritual states that the relationship experts on the platform are usually psychologists, marriage and family therapists, and clinical social workers. Each plan – regardless of the program type or length – includes weekly 1:1 video sessions with the expert that cover and review that week’s topics and exercises.
Each week users have access to weekly 40-minute sessions, which can be done in one session or broken up into two 20-minute sessions, and offer a more structured approach than longer sessions typically common to traditional online or in-person couples therapy. Both my husband and I found that the shorter sessions not only worked better for our busy schedules but that it felt more effective and goal-oriented than other programs or therapy sessions.
My husband and I personally attended several sessions with our relationship expert and found her to be very empathetic and understanding. I personally found her to be one of the better clinicians that I have worked with throughout my own mental health journey.
We started our pathway – Foundations of Connections – with a brief introductory call to discuss our relationship dynamics, what brought us to Our Ritual, our goals, and to ask any questions. Our next session was scheduled for 2 weeks out, giving us plenty of time to work on the activities needed for the second session.
Relationship Expert Matching
When initially signing up for Our Ritual, users do not have the option to select their relationship expert. Couples are matched based on their answers to intake questions, but can easily swap therapists by sending an email to support through Our Ritual’s contact page.
Our Ritual Extra Features
One of the major factors when considering the rating for Our Ritual was the access to extra features and resources. The app has a great selection of educational videos on various topics such as The Art of Sharing Daily Living with Your Partner. Users also have access to quizzes and journal prompts.
Our Ritual Cost
Our Ritual costs between $128 – $310 monthly, depending on the program type and program length chosen. Currently, there is no free trial for services, but Our Ritual does offer a 14-day money-back guarantee for anyone who is not satisfied with services. To qualify for the refund, users must have attended at least one session with a relationship expert and be within the 14-day timeframe.
The program options for Our Ritual include access to all of the available Pathways and weekly live video sessions with a relationship expert. The available plans for Our Ritual include:
- Couples Monthly Plan – $310 monthly
- Couples 3-Month Plan – $260 monthly
- Couples 6-Month Plan – $208 monthly
- Individual Monthly Plan – $190 monthly
- Individual 3-Month Plan – $160 monthly
- Individual 6-Month Plan – $120 monthly
Who Does Our Ritual Serve?
While designed as a couples therapy app, Our Ritual also serves individuals who want to work on their relationships in solo sessions. Our Ritual serves all 50 United States and is available for both Android and Apple users. The platform is a great option for couples without insurance or access to in-person couples services, or those wanting an alternative approach that differs from traditional couples therapy.
Our Ritual, however, is not suitable for couples experiencing domestic violence, those seeking traditional couples therapy, or those with severe mental illness.
Our Ritual Reviews by Users
Reviews of Our Ritual – formerly Hey Ritual – are generally positive, though the reviews are very scarce. There currently is only 1 review on the Apple App Store and no current reviews on the Google Play Store.
Reviews from Apple App Store | 5 out of 5 stars | 1 review
Positive reviews from the Apple App Store include feeling that the relationship expert was very helpful and kind in sessions.
Negative reviews from the Apple App Store include technical issues with the app and being unable to complete the exercises in between sessions.
Who May Want an Alternative to Our Ritual?
Our Ritual serves both couples and individuals who are seeking to build healthier patterns in their relationships, but not all groups will be best suited for the service.
Couples seeking traditional therapy
If you are seeking a more traditional therapy approach to the relationship issues you are experiencing, Regain is the better option. If you are looking for other options, read our guide on the best online marriage & couples therapy options.
Couples experiencing domestic violence
Our Ritual will not be suited for couples who experience domestic violence, verbal abuse, or sexual abuse. If you are dealing with these issues, it is best to seek in-person services. You can also connect with someone on the Domestic Violence Support website or by calling 1.800.799.SAFE.
Individuals seeking therapy
While Our Ritual does serve individuals, if relationship issues are not at the core of your concerns, there are other options for online therapy. Talkspace is a great option for those with insurance, and BetterHelp offers affordable cash-pay options for services. For other options, read our guide on the best online therapy platforms.
Our Ritual Vs. Competitors
While Our Ritual is a great hybrid approach to couples therapy, there are other options for services if Our Ritual is not a good fit. More traditional couples therapy services like Regain are available, along with other good quality relationship and couples apps such as Relationship Hero. We have tested and compared Our Ritual to other leading couples programs and apps on key points.
Price: $128 – $310 monthly
Free Trial? No
-
All relationship experts are licensed professionals -
14-day money-back guarantee
-
No free trial -
Does not accept insurance
Price: $260 – $360 monthly
Insurance Accepted? No
-
Affordable -
Traditional couples therapy -
Financial aid is available -
User-friendly and easy-to-navigate
-
Doesn’t accept insurance -
Cost depends on location & demand -
Cannot pick your initial therapist
Price: $79 – $249 one-time fee
Insurance Accepted? No
-
Coaching sessions are available -
Various pricing plans -
User-friendly interface -
Users select their own coach
-
No free trial -
No extra features in the app -
Does not accept insurance -
Coach credentials not readily available
Price: $39.99 monthly
Insurance Accepted? No
-
7-day free trial -
Therapist-led workshops available
-
No messaging or live therapy options -
Does not accept insurance
Price: $80 – $250 per session
Insurance Accepted? No
-
Over 100 relationship coaches -
Can choose coach based on price
-
Does not accept insurance -
Coaches are not licensed therapists
Our Ritual Vs. Regain
Our Ritual Vs. Our Relationship
Our Ritual Vs. Lasting App
Our Ritual Vs. Relationship Hero
Final Verdict – Is Our Ritual Worth It?
“Overall, Our Ritual is worth both the time commitment and the cost of services due to its extensive library of resources, structured approach to care, and live relationship expert sessions. Both my husband and I enjoyed our sessions and felt that they helped us deepen our connection and better understand our relationship dynamics. It was easy to sign up and get started and the pathways made treatment structured and easy to follow.”
Frequently Asked Questions
What is Our Ritual?
Our Ritual is a couples app designed to help those struggling with relationship issues. Our Ritual offers live video sessions for couples and individuals to work on communication and other key relationship issues.
Does Our Ritual Work?
Yes, Our Ritual is effective as an online couples program.
How Much Does Our Ritual Cost?
Our Ritual cost ranges from $128 – $310 monthly depending on the program chosen.
Is Our Ritual Free?
No, Our Ritual cost ranges from $128 – $310 monthly depending on the program chosen. Our Ritual also does not offer any free trials currently.
Can I Use My HSA/FSA for Our Ritual?
No, Our Ritual does not accept HSA/FSA cards.
Does Our Ritual Issue Refunds?
Yes, Our Ritual does offer refunds if the user has attended at least one session and it is within 14 days of purchase. To request a refund with Our Ritual, users will need to contact support using the Our Ritual “Contact Us” page.
What States Is Our Ritual In?
Our Ritual is available in all 50 United States.
Is Our Ritual HIPAA-Compliant?
No, Our Ritual makes no claims to have policies consistent with HIPAA standards but they do have a Privacy Policy outlining what information they collect and how it may be used.
History & News About Our Ritual
- Year Founded: 2022
- Headquartered In: New Castle, Delaware
- Publicly Traded? No, Our Ritual is a privately owned company
Our Ritual was founded in 2022 and was originally named Hey Ritual. Our Ritual was designed as an alternative to couples therapy and was able to raise $5.2 million in seed money.1
Choosing Therapy strives to provide our readers with mental health content that is accurate and actionable. We have high standards for what can be cited within our articles. Acceptable sources include government agencies, universities and colleges, scholarly journals, industry and professional associations, and other high-integrity sources of mental health journalism. Learn more by reviewing our full editorial policy.
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Crunchbase, (n.d.) Our Ritual. Crunchbase. Retrieved from https://www.crunchbase.com/organization/ritual-b99f
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