Our Relationship Review 2024: Pros & Cons, Cost, & My Experience

Our Relationship is an online program designed to help couples strengthen their relationship. Couples using Our Relationship can complete the 4-6 week program either self-guided or with a coach. The platform serves couples of all kinds, as well as individuals. We tried and tested Our Relationship for over a month, taking advantage of weekly coach-led sessions. Due to its coaching option and extensive communication and relationship resources, Our Relationship earned 4 out of 5 stars in our comprehensive review.

Why You Can Trust My Review

Firsthand Our Relationship Reviews

Full reviews and breakdowns of services are valuable, but sometimes you just want to hear a clear recommendation from somebody who’s used the service firsthand. Here are some firsthand experiences from people who have used BetterHelp.

Detailed Our Relationship Review – What is Our Relationship?

Our Relationship is an online program designed to help couples overcome relationship issues and build communication skills. The program offers flexible pricing plans for different tiers of service, and couples can sign up for coached sessions. In our review of Our Relationship, we gave the platform 4 out of 5 stars due to its well-paced program and access to live coaching sessions. Signing up is fast and easy, and the platform is a safe space for LGBTQ+ couples and those serving in the military.

Signing Up for Our Relationship

To test out Our Relationship thoroughly, my husband and I signed up for the coach-guided plan and completed the entire program. We were impressed with how well the program was paced, with modules and exercises available outside of coaching sessions that were then discussed with our coach in a safe environment.

Signing up for Our Relationship was simple and easy. I completed the signup process through the Our Relationship site on my mobile device. The entire process, including selecting our program and coach only took around 10 minutes.

Users are first prompted to select which program they would like to participate in – heterosexual couples, LGBTQ+ couples, military and veteran spouses, or individuals. Next, users will select what structure they would like to continue with. There are three options, regardless of the program selected, which include sessions guided by a coach, sessions self-paced but with one coach orientation session, or self-guided with no coach.

When signing up for services, users add their demographic information along with their partner’s, and an invite to join is sent to the partner’s email. Both partners need to accept the terms of the program and complete the welcome activity in the app or desktop site to get started with a coach.

Once the preliminary information is gathered from the couples, they can then schedule their first coaching session, or, get started right away if they opted for a self-guided experience. While Our Relationship had plenty of open coaching slots within a week of us signing up, both my spouse and I were disappointed to see that the coaches’ credentials were not easily found. We had the option of a Zoom meeting or phone call and chose to do a video session. Thankfully, we had no trouble logging on at the time of the call. One thing to note, when starting each coaching session, the couple is asked for permission for the coach to take an audio recording of the session for feedback and supervision purposes. Our relationship coach made it clear that we could choose to opt out of audio recording if we wished to.

Our Relationship Plan Options

The Our Relationship program takes around 4-6 weeks for couples to complete, with around 8-10 hours of content. The program is set to be either self-guided or with a coach, with the coaching offering couples more support and weekly video sessions. Regardless of which program couples choose to participate in, they will have access to all content for 6 months after signing up.

Our relationship has programs for couples or individuals and serves both heterosexual and LGBTQ+ couples, along with military and veteran couples. The programs available with Our Relationship are as follows, and are available to both couples and individuals signing up:

• Self-Guided ($99 one-time fee):
  • Access to the program for six months.
  • Tailored feedback based on your and your partner’s responses to surveys.

• Coach Orientation ($124 one-time fee)
  • Access to the program for six months.
  • One 20-minute call with a coach to get you and your partner on the same page.
  • Selection of trained coach and call time.

• Guided by a Coach ($249 one-time fee)
  • Access to the program for six months.
  • Selection of trained coaches.
  • Five 20-minute calls with your coach (once per week).
  • Support during the day, evening, or on weekends.

O.U.R.S Program

Our Relationship uses the O.U.R.S. acronym for their couples program to indicate which phase of the program couples are in. The acronym stands for Observe, Understand, Respond, and Strengthen. Each phase has the couple complete particular exercises about their relationship and communication styles.

The first phase, Observe, is where couples will individually identify their core issue and then discuss it with their coach in sessions. There were also several surveys measuring things such as relationship satisfaction, knowledge about the current relationship, and conflict.

In the Understand phase, couples are asked to identify external stressors in the relationship, differences in emotions, and patterns of communication. There were also several surveys measuring things such as relationship satisfaction, knowledge about the current relationship, and conflict.

Next, in the Respond phase, couples can make changes within the relationship and concerning the core issue identified. Lastly, the couple has the opportunity in the Strengthen phase to pick another core issue to work on and to evaluate the course and their choices regarding changes in the relationship.

Our Relationship Coaching

While a coach-led program is not required to complete the Our Relationship programs, coaches are available for couples to help guide the program and offer an unbiased mediator to help talk about core issues in the relationship. The sessions are scheduled for 30 minutes each, and couples can discuss their core issue and brainstorm changes to make in the relationship to address that core issue.

Coaching Matching

Users of Our Relationship do have the option to select their own coach after signing up and completing the welcome activity. Users can select their own coach and can swap at any time by emailing support if they feel a coach is not a good fit. It should be noted that the coaches at Our Relationship are not required to be licensed and are all trained by Our Relationship in-house, with most coaches being psychology doctoral students or those with a master’s degree in psychology.

When selecting a coach and scheduling the first meeting, users have access to all open slots for each coach. My husband and I were able to schedule our first session one week after signing up, with no other activities in the app due before the call.

Coaching Sessions

When testing Our Relationship, we attended all scheduled coaching sessions. My husband and I started with a quick 15-minute introductory video chat with our coach, where we talked briefly about our relationship dynamics and what brought us to the program. One thing that our coach did that I appreciated was at up recurring appointments each week to go ahead and plan out our cadence and sessions.

Our second session dove into the core issue that brought us to the program. Before the session, we were both required to complete the Observe phase of the program, where we were to identify which core issue we wanted to address, along with taking assessments about the quality of the relationship. These included surveys about how we handle conflict, our overall relationship satisfaction, and questions about what we thought we knew about the relationship. The entire Observe process before the session took about an hour.

My husband identified physical activity and movement as a core issue he wanted to work on. I picked procrastination on chores and tasks as the issue, and our coach was able to help us solidify and agree on one common core issue. We went with time management, encompassing physical exercise, outdoor time for self-care, and better managing household tasks. I appreciated her ability to problem-solve with us to include both of our core issues into one.

We then moved on to the Understand Phase, which was broken up into two parts and two sessions with our coach. The second stage of understanding included both me and my spouse identifying emotions, both those are the surfaced and those we kept hidden. We then did a new exercise that we had not done yet within the Our Relationship program; we sat together in our living room on one device and walked through the module together, having an active conversation about the content.

At our next session with our coach, we discussed how the conversation went and how it tied back to our core issue. This session was very solid, with both me and my husband feeling that our coach did a great job summarizing what we were feeling and helping us dig deeper into our emotions and communication patterns.

Our last module in the course was the Respond phase where we identified actionable steps and goals that tied back to our core issue. These goals had to take into account our styles of communications, differences in our personalities, and how our past experiences would impact success. Overall, this was our favorite session, as we were able to brainstorm together ways to better manage our time and improve our overall lifestyle.

Both my husband and I felt that we got a lot from our sessions, and our coach was extremely understanding and helped us move the live sessions along in a meaningful way. After our sessions, we had the chance to set a date to re-evaluate our goals and successes with change. We were both pleased with the overall program at Our Relationship and see its many benefits, especially for couples who have a core issue that they want to address.

Our Relationship Cost

Our Relationship costs a one-time fee of $79 – $249, depending on the program and structure chosen. Four different plans are available, including those for individuals and couples and the option for coaching. Our Relationship Plans include:

• Self-Guided Individual Plan without Coaching – $79
  • Access to the program for six months.
  • Tailored feedback based on your and your partner’s responses to surveys.
• Individual Plan with Coaching Orientation – $99
  • Access to the program for six months.
  • One 20-minute call with a coach to get you and your partner on the same page.
  • Selection of trained coach and call time.
• Individual Plan Guided by Coach – $229
  • Access to the program for six months.
  • Selection of trained coaches.
  • Five 20-minute calls with your coach (once per week).
  • Support during the day, evening, or on weekends.
• Self-Guided Couple’s Plan without Coaching – $99
  • Access to the program for six months.
  • Tailored feedback based on your and your partner’s responses to surveys.

• Couple’s Plan with Coaching Orientation – $99
  • Access to the program for six months.
  • One 20-minute call with a coach to get you and your partner on the same page.
  • Selection of trained coach and call time.

• Couple’s Plan Guided by Coach – $249
  • Access to the program for six months.
  • Selection of trained coaches.
  • Five 20-minute calls with your coach (once per week).
  • Support during the day, evening, or on weekends.

Who Does Our Relationship Serve?

Our Relationship serves both couples and individuals 18 years and older, and is a safe space for LGBTQ+ couples who are looking for gender-affirming care. The app is available in all 50 United States and is on both the Apple App Store and the Google Play Store. Our Relationship is a great option for couples who want to work on core issues of their relationship and strengthen the bond between them. Military and veteran spouses will also be well served with Our Relationship.

Our Relationship is not suitable for couples experiencing domestic violence, those seeking traditional couples therapy, or those with severe mental illness.

Our Relationship Reviews by Users

Overall, Our Relationship reviews are generally positive, though there are only a few reviews on the Apple App Store and Google Play Store. Reviews state that the app helped many users improve on and, in some instances, save their relationships.

Who May Want an Alternative to Our Relationship?

While Our Relationship serves many couples, some groups may want an alternative. Those seeking traditional couples therapy, couples in abusive relationships with domestic violence, and individuals seeking therapy services.

Our Relationship Vs. Competitors

If the Our Relationship program doesn’t meet your or your partner’s needs, other wonderful options are on the market. Online couples therapy platforms such as Regain offer couples a licensed therapist and weekly sessions. Other programs and apps such as Relationship Hero and Lasting are valid options for couples who want to strengthen their relationship and build communication skills.

Final Verdict – Is Our Relationship Worth It?

History & News About Our Relationship