Mindbloom Cost: Program Prices, Payment Plans, and Fees

• Mindbloom sells treatment in fixed packages. New clients pay $1,290 for 6 sessions, $2,220 for 12 or $2,970 for 18. That works out to $215, $185 or $165 per session. Returning clients pay $954 for 6 sessions or $2,322 for 18.
• You pay in monthly installments of $430, $370 or $330. The charges continue until the program is paid off, even if you finish your sessions first.
• Mindbloom does not take insurance. HSA and FSA cards work at checkout. If your plan reimburses out-of-network psychiatry, Mindbloom estimates that a superbill could bring back up to $650 on a 6-session program.

Ketamine’s main psychiatric use is treatment-resistant depression, meaning severe depression that has not improved after several other therapies.¹ Mindbloom offers a remote, at-home form of ketamine treatment. A licensed clinician decides whether you qualify during a 45-minute video consultation. If approved, compounded ketamine tablets or injectables are shipped to your home.

Mindbloom sells treatment only in packages of 6, 12 or 18 sessions. You take each dose at home with a peer treatment monitor, the adult sitter Mindbloom requires clients to arrange. Ketamine is a Schedule III controlled substance, and Mindbloom’s medication is compounded and prescribed off-label.

The program price includes the medication, clinician consultations, guide coaching and the app. Among the new-client options, the 18-session program has the lowest per-session price as of September 2026, at $165. Cancellation fees range from $150 to the full program cost. See what each Mindbloom program costs today.

Prices are current as of September 5, 2026, based on Mindbloom’s pricing page and help center. Tablets and injectables cost the same. There is no 12-session option for returning clients.

Compared with the 6-session rate, Mindbloom labels the 12-session program “SAVE $360” and the 18-session program “SAVE $900.” A first 6-session program followed by a returning 18-session program costs $3,612 for 24 sessions, or $150.50 per session.

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How Mindbloom payments work

The first installment is due when you buy the program. The remaining payments are charged every 30 days until the balance is paid. Billing does not pause when you finish treatment. Mindbloom says the installments are charged automatically, independent of your session progress, and continue even if you have already completed every session.

You cannot buy one session at a time. Mindbloom sells full packages only. You can pay the remaining balance early in the app under “Manage payment & billing.”

Programs do not renew automatically. A second program is a separate purchase. If you buy another program before paying off the first, you will see two Mindbloom charges in the same month.

Someone else cannot buy a program for you. Mindbloom does not allow purchases on behalf of another person because it considers the program a medical product.

What the price includes

The 6-session new-client program includes six doses, two clinician consultations and three guide coaching sessions with unlimited messaging. It also includes the Bloombox of session supplies, daily group integration circles and the app.

The 12-session program includes three clinician consultations and four guide sessions. The 18-session program includes four clinician consultations and five guide sessions. The returning 18-session program includes three clinician consultations and three guide sessions.

The entire program is remote. Mindbloom says the time from signup to the first dose “typically takes less than 2 weeks.” A consultation is generally available within a week, and medication arrives three to six business days after approval. The first consultation lasts 45 minutes.

Medicine sessions are self-administered, so Mindbloom asks you to arrange a peer treatment monitor early. Users describe the guide joining a Zoom call before and after the first session to meet the monitor and review blood pressure readings. The dose itself is taken off camera.

Mindbloom cancellation fees

There is no separate intake or assessment fee on Mindbloom’s current pricing page or in its help center. The eligibility consultation is included in the program price. If the clinician decides treatment is not appropriate, Mindbloom provides a 100% refund.

Mindbloom’s pricing page advertises “No hidden fees,” but its cancellation schedule appears separately in the help center. Once you reach the eligibility consultation, the amount you owe depends on how many prescriptions have shipped, not how much time has passed or how much medication you have used.

These fees are current as of September 5, 2026, based on Mindbloom’s refund policy. Returning clients in the 6-session program owe the full $954 once the first prescription is ordered. Returning clients in the 18-session program owe $954 after the first prescription, $1,548 after the second and $2,322 after the third.

The same fee schedule applies if Mindbloom disqualifies you during the program because of a protocol violation or a new health concern. Refunds go back to the original card within three to seven business days.

You can cancel only through support chat or by emailing support@mindbloom.com. The help center does not list a phone number.

Some clients report being charged after canceling. A BBB complaint from June 2026 remains unresolved. The client canceled because treatment was not helping and was told they “still owed an additional $550 for services already rendered.” A Trustpilot reviewer that same month said Mindbloom “charged me a total of $2000” after a mid-program cancellation.

Insurance, superbills, HSA and FSA

Mindbloom is a cash-pay program. It does not accept or bill Blue Cross Blue Shield (BCBS), Aetna, Cigna, UnitedHealthcare (UHC), Kaiser, Anthem or other insurers. It also does not accept Medicare or Medicaid. Mindbloom says reimbursement is inconsistent and frequently denied because ketamine is prescribed off-label for mental health treatment.

HSA and FSA cards work at checkout, subject to approval from the card issuer. If your plan requests one, your clinician can provide a letter of medical necessity.

You can download a superbill from your dashboard after each clinician video consultation. For a 6-session program, Mindbloom estimates reimbursement of “up to $650 back.” That includes up to $400 for the 45-minute initial consultation, billed as CPT 99204. Each 25-minute medication management consultation, billed as CPT 99214, may bring back up to $250.

Mindbloom’s pricing page separately advertises “up to $1,150” in reimbursements without naming the program size. The superbill covers clinician consultations only. It does not include guide sessions, ketamine sessions or medication, and Mindbloom does not issue superbills for refunded sessions. Your plan must include out-of-network psychiatry benefits for you to receive any reimbursement.

For in-network care, two services we track accept insurance, although neither offers ketamine. Talkiatry says most patients pay $30 per visit after insurance. Grow Therapy says sessions average $21 with insurance.

Ways to pay less

Mindbloom does not list a financial aid, sliding-scale or hardship program. Its pricing page, cost hub and 24-article billing help collection do not show one. The published discounts come from lower per-session prices on larger packages and reduced rates for returning clients.

Mindbloom says it occasionally offers time-sensitive promotions. If you receive a code after buying a program, support can apply it within 10 days of purchase. No promotion or code was visible on Mindbloom’s site on September 5, 2026.

Coupon sites listed codes for $100, $150 or 10 percent off, but none had recent verification. The “$900 off an 18-session package” advertised on some coupon sites is the tier discount already built into the $2,970 price. Do not count on those codes.

The 18-session program and returning-client rates have the lowest per-session prices. Users say the returning-client discount also holds up in practice, with later packages costing substantially less.

Compare Mindbloom’s three programs before choosing a package. The link opens Mindbloom’s homepage, and pricing is one click away in the top menu.

How Mindbloom’s price has changed

In July 2025, Mindbloom’s new-client rates were $209, $179 and $159 per session. The 6-session program cost $1,254. By September 2026, each new-client tier had increased by $6 per session, or about 3 percent.

The returning 18-session rate stayed at $129 per session. A long-term client said Mindbloom had also raised prices in March 2025 and called the program “already barely affordable.” Other users have questioned whether the 6-session package is worth its price. The cost of that package has increased by about $90 in three years.

Is Mindbloom worth the money?

Mindbloom costs less than IV ketamine treatment in a clinic. Harvard Health’s Peter Grinspoon, MD, put Boston-area infusions at “about $600 each.”¹ Six infusions plus a re-evaluation is the usual course, or roughly $3,600. Mindbloom’s 6-session program costs $1,290 and does not require clinic visits or rides home.

A Trustpilot reviewer wrote in July 2026, “The cost is one factor, but not having to take time off of work and ask someone to drive me to get infusions is a relief.”

Mindbloom’s own site says IV ketamine costs “$400 to $800+ per infusion” and Spravato costs “$50,000 without insurance.” Those are Mindbloom’s figures, and we have not verified them.

Compared with the other at-home ketamine services in our comparison, Mindbloom is the most expensive option. Our Mindbloom review compares the alternatives one by one. Users repeatedly describe Mindbloom as the most expensive at-home provider while still calling it cheaper than clinic-based IV infusions. Some reviewers call it overpriced, object to the sitter requirement or say the installment structure makes the total cost less obvious upfront.

GoodRx estimates that therapy without insurance costs $100 to $200 per session. The American Psychological Association estimates that improvement may take 15 to 20 sessions, or $1,500 to $4,000.2 Mindbloom’s 6-session program falls within that range.

Mindbloom’s marketing says 89 percent of clients improve after four sessions. That figure comes from Mindbloom’s own data, and no independent source confirms it.

If your insurance covers behavioral health care, a local therapist costs a copay per visit instead of $1,290 upfront. You also choose the therapist, and the relationship can continue as long as you need it. Treatment is not tied to medication shipments. People rarely choose at-home ketamine over talk therapy simply to save money.

Mindbloom safety, eligibility, and availability

The FDA has not approved ketamine for any psychiatric condition. In an October 2023 alert, the agency said it was aware that compounded ketamine was being marketed for a wide range of psychiatric disorders, but that it had not determined the medication to be safe and effective for those uses.²

The FDA also warned that taking compounded ketamine at home without a clinician present creates additional risk. Known concerns include increased blood pressure, slowed breathing, sedation, dissociation and bladder symptoms.² Harvard Health notes that ketamine “can cause euphoria” and that people with a history of substance use disorder can become addicted to it.¹

A temporary federal rule allows a Mindbloom clinician to prescribe ketamine after a video visit without an in-person examination. The DEA and HHS issued a fourth extension on December 31, 2025. It remains in effect through December 31, 2026, while the DEA completes a permanent rule for prescribing Schedule II to V controlled substances through telemedicine.³ The permanent rule has not been published. A 12- or 18-session program bought now runs past that date.

Mindbloom’s where-we-treat page listed 37 states plus Washington, DC, on September 5, 2026. The header on that page says 38 states, while the FAQ says 36, so the state-by-state list is the clearest reference.

Named exclusions include uncontrolled hypertension, active psychosis, certain cardiovascular conditions and active substance use disorders. Mindbloom also names possible interactions with stimulants such as Adderall, high-dose benzodiazepines and MAOIs. The clinician makes the final decision during the 45-minute consultation. If the answer is no, Mindbloom provides a full refund.

What users say about Mindbloom’s cost

Mindbloom has a Trustpilot score of 3.9 out of 5 based on 808 reviews. Of those, 68 percent are five-star reviews and 15 percent are one-star reviews. Trustpilot recorded 42 reviews in the previous 12 months. A badge on the profile says the company “hasn’t replied to negative reviews.”

The BBB picture is less favorable. Mindbloom is not accredited and has a customer review score of 1 out of 5 based on 32 reviews. The BBB lists 60 complaints in three years, including 7 closed in the previous 12 months. Mindbloom responds to most BBB reviews.

Charges after cancellation or disqualification appear repeatedly in reviews. One client reported a $683 charge in November 2025 that Mindbloom later refunded. Another reported being “charged almost $600 after canceling” in December 2025.

An August 2026 reviewer wrote, “These people charged my card and then strung me along only to disqualify me.” A June 2026 BBB complaint claimed Mindbloom kept more than $3,000 after declaring the client unfit. Mindbloom replied that a $358 installment from an earlier program was still outstanding. The company waived it as a one-time exception and said the canceled program had been fully refunded. The complainant accepted the resolution.

Reviewers in October 2025 and June 2026 also describe late medication shipments that caused missed sessions while installments continued. Users say shipping reliability can depend on which pharmacy fills the prescription.

An August 2026 reviewer who liked the treatment still wrote that “contacting customer support through the app can be very frustrating.” Mindbloom’s help center does not list a phone number.