ADHD Online is one of the few platforms offering both ADHD diagnosis and treatment, earning 3.5 out of 5 stars from two of our reviewers. While it effectively provides diagnosis and treatment through therapy, coaching, and medication, the diagnosis is based on a questionnaire rather than a face-to-face interaction. A one-on-one video or in-person session with a clinician would be more thorough.
ADHD Online At A Glance
- Provides ADHD diagnosis online
- Assessment results available within days
- Can prescribe stimulant medications
- Does not accept insurance
- Small provider selection
- Diagnosis based on questionnaire alone
- Not all services available in all states
- Must pay upfront for assessment
Preview ADHD Online:
ADHD Online primarily assesses, diagnoses, and treats ADHD; however, they also screen for and treat common comorbidities, including anxiety, depression, eating disorders, problematic social media use, and loneliness. An initial ADHD assessment and diagnosis costs $189 and consists of a comprehensive questionnaire that is reviewed by a clinical psychologist. There is no face-to-face interaction with a diagnostician.
ADHD Online also offers medical treatment ($175 – $199 per session), which may or may not include medication, psychotherapy ($220 per session), and wellness coaching ($99 per session).
ADHD Online specializes in ADHD care, setting it apart from competitors like Talkiatry and Brightside, which provide more comprehensive services. Another key difference is that ADHD Online does not accept insurance, which may create a financial hurdle for some, whereas both Talkiatry and Brightside offer insurance coverage, making their services more accessible.
For those seeking family-centered ADHD care, particularly for children and teens, Brightline may be a better choice, as it tailors its services to young people and their families. If you’re looking for a platform that combines ADHD treatment with broader therapeutic support or family-focused care, it might be worthwhile to check out these options.
Detailed Review
ADHD Online, operated by Mentavi Health, provides assessment and diagnosis for ADHD symptoms, as well as coaching, therapy, and medication management. The initial assessment costs $189 and screens for several disorders. Treatment availability varies by state and pricing varies by provider. ADHD Online does not accept insurance.
Review our scoring criteria for online therapy platforms here.
Review our complete editorial policies here.
ADHD Assessment & Diagnosis
One of the main offerings from ADHD Online is its unique virtual ADHD assessment and diagnostic system. For an upfront fee of $189, patients can complete a detailed questionnaire screening for ADHD and some other disorders, such as binge eating disorder, chronic loneliness, and problematic social media use.
ADHD Online says its ADHD assessment is built on credible, recognized tools like the ASRS-2 (a clinical ADHD assessment), PHQ-9 (depression screener), GAD-7 (anxiety assessment), Bergan’s Scale (measuring social media addiction), and additional screeners for conditions like binge eating disorder and chronic loneliness.
The clinical criteria for attention-deficit/hyperactivity disorder (ADHD) in the Diagnostic and Statistical Manual of Mental Health Disorders (DSM-5) is built into the questionnaire as well, so the psychologist that reviews it can see how your current symptoms line up with established diagnostic criteria.1
ADHD Online bases its diagnostics on written responses, which can certainly provide valuable insights to the psychologist who reads them. However, some nuance is inevitably lost when compared to more comprehensive evaluations. That’s why I believe ADHD Online’s model falls short of the depth you’d get from an in-person or even other telehealth setting. Having a provider in front of you to clarify and answer questions is ideal—something ADHD Online lacks.
Nonetheless, this method of ADHD assessment may be ideal for those without access to other options. In-person treatment can be time-consuming, expensive, and hard to find. While ADHD Online may lack some depth, it could be a game-changer for individuals with limited access to care.
Circle Medical - ADHD Diagnosis and Treatment
Affordable and accessible ADHD evaluations and treatment. Diagnosis and prescription over video. Insurance accepted. Same-day appointments.
Therapy, Wellness Coaching, & Psychiatry
If a patient is diagnosed with ADHD through the ADHD Online assessment, they will have the option to sign up for psychotherapy, wellness coaching, or medical treatment, which could include medication. The availability of these services varies by state, as do the providers who offer them.
Psychiatry
I decided to schedule an appointment with one of ADHD Online’s medication providers. Upon signing up, I noticed a limited selection—just four providers in my area, including two MDs and two nurse practitioners. Of those, only one had a fully detailed bio with information about their background and approach.
Ultimately, my choice came down to scheduling. Only one provider had availability that worked for me, as the others offered weekend or evening sessions—popular options for many, but not feasible for my schedule.
I was able to secure an appointment within a few days of receiving my ADHD diagnosis from the online assessment. The session took place over Zoom, which ADHD Online uses for all telehealth appointments. I joined from my iPhone using my home WiFi. Although I experienced a brief audio issue that required me to leave and rejoin the call, the rest of the session went smoothly.
My session was scheduled for 30 minutes but lasted about 15, during which my prescriber gathered basic information about my background, daily routine, and the symptoms I’d been experiencing. She also asked for vital signs like my height, weight, and blood pressure. While I’ve had more thorough intake sessions in the past, it seemed she primarily relied on the information from my initial assessment.
After reviewing my case, she recommended Adderall—a stimulant medication and federally controlled substance. She addressed my concerns about potential side effects and the risk of dependence, and once I agreed to move forward, she sent the prescription to my local pharmacy.
Ultimately, I chose not to pick up the medication, deciding after further reflection that stimulants weren’t the right fit for me. While the session covered the basics, I found it somewhat lacking in depth. My prescriber didn’t ask about any history of therapy or non-medication strategies I might have tried, nor did she suggest alternatives to medication. I would have appreciated a broader conversation about less intensive ways to manage my symptoms before immediately landing on Adderall.
It’s also worth noting that, according to ADHD Online’s website, medication treatment isn’t available in all states, and stimulant medications are even more restricted—so your location may influence the treatment options your provider can offer.
Therapy & Wellness Coaching
ADHD Online offers therapy with licensed therapists in select states. In areas where therapy isn’t available, the platform provides wellness coaching. In my region, therapy wasn’t an option, and there were only two coaches to choose from—but they offered a wide range of appointment times and dates.
Coaching sessions are conducted via Zoom and are priced similarly to the platform’s medication management services, costing $99 per session. Providers are either licensed therapists or certified wellness coaches, though it’s important to note that the certification process for wellness coaches is less rigorous than for licensed therapists. Coaching is available in all 50 states, while psychotherapy—priced at $220 per session—is limited to just a handful of states.
Here are the types of psychotherapy offered through ADHD Online:
- Cognitive behavioral therapy (CBT)
- Dialectical behavior therapy (DBT)
- Emotion-focused therapy (EFT)
- Humanistic therapy
- Mentalization therapy
- Psychodynamic therapy
- Somatic therapy
- Talk therapy
Cost & Insurance
ADHD Online ADHD diagnosis costs $189 for the initial ADHD assessment, which must be paid upfront. If you follow them on social media, they will occasionally offer discounts. Medical treatment—which may or may not include medication—is available after the assessment at a rate of $199 for initial consults, and $175 for follow-ups. Wellness coaching is priced at $99 per session, and psychotherapy sessions cost $220 per session.
ADHD Online costs include:
- Mentavi Smart Assessment – $189 one-time payment
- Wellness Coaching – $99 per session
- Psychotherapy – $220 per session
- Medical Treatment – $199 for initial consult, $175 for follow-ups
ADHD Online doesn’t accept insurance, but you can request a superbill for potential out-of-network reimbursement. The platform also partners with Klarna to provide affordable payment plans. The cost of any prescriptions you receive will be determined by your pharmacy.
Who Does ADHD Online Serve?
ADHD Online is available to anyone over 18 in the U.S. While most services are offered in most states, the availability of specific services may vary by location.
If ADHD Online doesn’t work for your needs in your state, here are several additional online ADHD treatment options. If you’re diagnosed with a different disorder, you’ll need to look elsewhere for treatment. In terms of platforms that offer a combination of medication and online therapy services, two of our favorite platforms are Brightside Health and Talkiatry.
If you’re looking for services for your child or teenager, Manatee and Brightline both offer comprehensive mental health care, including ADHD treatment, for kids and adolescents.
Circle Medical - ADHD Diagnosis and Treatment
Affordable and accessible ADHD evaluations and treatment. Diagnosis and prescription over video. Insurance accepted. Same-day appointments.
User Reviews
There aren’t as many user reviews for ADHDOnline.com as you’d find for many platforms. Trustpilot and the BBB both have a handful of user reviews, most of which tend to skew negative. The major issues cited in reviews involve complaints about perceived unfair pricing, questions about legitimacy, and concerns about provider credentials. Many reviewers were upset that they paid a large amount of money and had ultimately not received medication or the medication they expected. It’s worth considering that your experience and what medication you are ultimately prescribed may vary considerably depending on which provider you work with.
Reviews from TrustPilot | 2.3 out of 5 stars | 146 reviews
Positive reviews from Trustpilot tended to focus on positive individual experiences and progress that people had made by joining ADHD Online. Many praised the accessibility and affordability compared to traditional services. Some reviews noted that having a questionnaire-based assessment helped them overcome some nervousness they felt about seeing a therapist.
Negative reviews from Trustpilot tended to focus on financial issues. Many of the negative reviews consisted of people who had paid for the assessment and a medication appointment with the expectation that they would be receiving medication. When these reviewers did not receive medication, they requested a refund that ADHD Online was not willing to provide. A handful of reviews noted concerns over legitimacy, describing the company as a scam. One notable review stated that the reviewer had looked at their diagnosing psychologist’s credentials and found they were not licensed properly, but this information is impossible to verify.
Reviews from Better Business Bureau | 1.4 out of 5 stars | 128 reviews
Positive reviews from BBB were few but tended to focus on personal progress that had been made and praise for the accessible nature of the ADHD Online platform.
Negative reviews from BBB often coincide with negative reviews on Trustpilot. It seems as though negative reviewers will often post to both websites, and the overall score for ADHD Online on the BBB has a significantly negative skew. Complaints mainly focused on finances, cost, and refused refunds just as the Trustpilot reviews tended to. Others noted general displeasure with the provider they chose.
Reviews from Reddit | r/adhdwomen
Positive reviews about ADHD Online on Reddit highlight the ease of getting prescriptions and having an actual licensed provider in the online assessment process. The majority of positive reviews pointed out that they had a good time and the provider they spoke to was very understanding and attentive to their needs.
Negative reviews about ADHD Online focus mostly on the high cost of assessment and follow-up fees compared to other online platforms.
Alternatives & Competitors
Compared to ADHD Online, Brightside Health is a great option that also treats other disorders. Talkiatry is your best bet if you have an in-network insurance plan, but it’s unavailable for uninsured people. Brightline covers care for kids and teens.
Best for Ongoing Care Model - Brightside Health
Brightside Health is a better option for those seeking an ongoing payment model, offering a more comprehensive approach to mental health treatment than ADHD Online. While Brightside doesn’t provide ADHD diagnoses, it treats a wider range of symptoms with non-stimulant medications and therapy. Its monthly subscription pricing, ranging from $95 to $349, offers predictable costs and accepts many insurance plans to help reduce expenses.
In contrast, ADHD Online charges per appointment, making its pricing more variable. While ADHD Online is focused primarily on ADHD, Brightside Health provides a broader treatment model, making it a better option for individuals with diverse mental health needs.
To learn more about the differences between ADHD Online and Brightside Health, visit our full Brightside Health review.
Pros & Cons
- Offers medication & therapy
- Accepts many insurance plans
- Cannot diagnose ADHD
- Doesn’t prescribe stimulants
Best for Insurance Use - Talkiatry
If your insurance plan is in-network with Talkiatry, it is one of the most affordable options for comprehensive mental healthcare, especially when compared to ADHD Online. It’s one of our top contenders on our breakdown of the best online platforms for treating ADHD.
Talkiatry is available in 43 US states and offers care to anyone 5+. While they offer therapy, you must be a psychiatric patient to receive it. Talkiatry does not offer wellness coaching like ADHD Online does.
To learn more about Talkiatry, visit our full Talkiatry review.
Pros & Cons
- Treats children (5+), teens, & adults
- Accepts many insurance plans
- Doesn't provide out-of-network care
- Therapy only for established patients
Best for Kids & Teens - Brightline
Brightline Health is an online mental health platform that specializes in treating kids and teens nationwide. Unlike ADHD Online, which primarily serves adults, Brightline offers coaching, therapy, and medication services for children as young as 18 months, with therapy and medication management available for ages 6 to 17. This makes it a great alternative for families seeking comprehensive ADHD treatment for younger individuals.
Read our full Brightline review here.
Pros & Cons
- Accepts major insurance plans
- Coaching, therapy, and medication management available
- Out-of-pocket prices can be pricey
- No app for Google Play devices
History & News About ADHD Online
Year Founded: 2018
Parent Company: Mentavi Health
Headquartered In: Grand Rapids, Michigan
ADHD Online was founded in 2018 and has been in operation since. The precise history of the company is somewhat murky, but in 2022, Mentavi Health was formed and became the parent company of ADHD Online. Currently, all of ADHD Online’s throughout its website focuses on promoting Mentavi Health, leading to some speculation that ADHD Online may be looking to rebrand to Mentavi completely, but this has not been confirmed.
Frequently Asked Questions
Is ADHD Online Legit?
Yes, ADHD Online is a legitimate online mental health services provider. They vet all of their providers and all providers on the platform have the appropriate licensure and qualifications. We have personally used ADHD Online and recommend it in certain circumstances.
Can ADHD Online Prescribe Controlled Substances?
Yes. Depending on your location, ADHD Online may be able to prescribe controlled substances such as Adderall or Ritalin.
What States is ADHD Online Available In?
ADHD Online offers ADHD assessment in 50 US states; however, among their services (assessment, medication, coaching, and therapy), certain services are not available in all states. See the map above.
How Much is an ADHD Assessment with ADHDOnline.com?
Through ADHD Online, ADHD assessments cost $189 upfront. In-depth, comprehensive ADHD assessments conducted in person can be very lengthy and cost upwards of $1,000 or more out-of-pocket.
How Much Does ADHDOnline.com Cost?
ADHDOnline.com costs include:
- Mentavi Smart Assessment – $189 one-time payment
- Wellness Coaching – $99 per session
- Psychotherapy – $220 per session
- Medical Treatment (may include medication) – $199 for initial consult, $175 for follow-ups
Does ADHD Online Take Insurance?
No. ADHD Online does not take insurance. However, you can use FSA or HSA funds for mental health services that ADHD Online provides, if your insurance plan allows for that. You can also request an itemized superbill that you can submit for potential out-of-network reimbursement.
Is ADHD Online HIPAA-Compliant?
Yes. ADHD Online is fully HIPAA-compliant and follows standard privacy practices for telehealth companies. View ADHD Online’s Terms and Conditions, Notice of Privacy Practices, and Privacy Policy for more details.
Choosing Therapy strives to provide our readers with mental health content that is accurate and actionable. We have high standards for what can be cited within our articles. Acceptable sources include government agencies, universities and colleges, scholarly journals, industry and professional associations, and other high-integrity sources of mental health journalism. Learn more by reviewing our full editorial policy.
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No author. (2024).Is the Mentavi Health Smart Assessment legitimate? ADHD Online Support FAQs. Retrieved from: https://adhddiagnosis.zendesk.com/hc/en-us/articles/360055666794–Is-the-Mentavi-Health-Smart-Assessment-legitimate
We regularly update the articles on ChoosingTherapy.com to ensure we continue to reflect scientific consensus on the topics we cover, to incorporate new research into our articles, and to better answer our audience’s questions. When our content undergoes a significant revision, we summarize the changes that were made and the date on which they occurred. We also record the authors and medical reviewers who contributed to previous versions of the article. Read more about our editorial policies here.
Author: Matthew Church, MS (No change)
Medical Reviewer: Kristen Fuller, MD (No change)
Primary Changes: Updated pricing from $179 to $189 per ADHD assessment, and from $200 to $220 per therapy session; added new pictures of homepage and pricing in the Preview section; updated map to reflect services available in each state; added a list of available therapy modalities.
Author: Matthew Church, MS (No change)
Medical Reviewer: Kristen Fuller, MD (No change)
Primary Changes: Removed Done as an alternative to ADHD Online throughout article.
Author: Matthew Church, MS (New author)
Medical Reviewer: Kristen Fuller, MD (New medical reviewer)
Primary Changes: Added Circle Medical as an alternative in the “Who Should Seek an Alternative” and “Vs. Competitors” sections.
Author: Matthew Church, MS (New author)
Medical Reviewer: Kristen Fuller, MD (New medical reviewer)
Primary Changes: Full rewrite, re-review, and re-score of ADHD Online; added article summary, new editorial rating, and all associated page features.
Author: Emily Guarnotta, PsyD
Medical Reviewer: Benjamin Troy, MD
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