We used Jimini Health and rated it 4 out of 5 stars. All of their clinicians have over 8 years experience in modalities such as CBT, DBT, and trauma-informed care. The platform’s clinically-integrated AI chatbot, Sage, adds to the value of care instead of detracting from it. Currently, they accept insurance from several plans; however, they are not yet available nationwide.
Reviewer's Note
Jimini has shifted their focus from providing services directly to clients and is now focused on partnering with clinical organizations. Because of this, we recommend people seeking therapy to try other top rated online therapy companies like Headspace or Brightside.
Brightside - Therapy & Medication Using Your Insurance
Together, medication and therapy can help you feel like yourself, faster. Brightside Health develops personalized plans that are unique to you and offers 1 on 1 support from start to finish. United Healthcare, Anthem, Cigna, and Aetna insurance are accepted.
At a Glance
Pros & Cons
- Highly experienced therapists
- 24/7 AI-optimized care & support
- Personalized, curated, customized
- Integrates with existing psychiatric care
- $50 for first 50-min session
- Accepts a few insurance plans
- Only operates in 9 states
- Doesn’t prescribe medication
- Cash-pay is high
Preview Jimini
Jimini stands out as an online therapy platform that prioritizes making clients feel seen and valued. On other platforms, therapists—despite their best intentions—can sometimes present as overburdened, distracted, or unprepared. Jimini, however, bridges that gap with Sage, an AI-powered support system that acts as an extension of the therapeutic relationship. Sage provides insights and continuity, ensuring therapists stay informed, momentum is sustained, and sessions remain impactful.
Far from being a crutch, Sage complements Jimini’s therapists by enhancing care rather than replacing human connection. It streamlines their work by organizing valuable insights and offering consistent support between sessions. For people who are willing to invest time and effort into their mental health, Jimini provides a uniquely integrated and effective experience.
At first, I was skeptical of Sage, concerned that Jimini’s providers might rely on it as a crutch or substitute for a certain level of care. However, as I progressed through my sessions with my therapist, I found that the opposite was true. Sage was used as a valuable, interactive tool. It helped save time and offered meaningful insights, enhancing the therapeutic process rather than detracting from it.
There are some demographic gaps left by Jimini, including those outside their coverage area. Alternatively, Brightside Health prescribes medication and therapy in all 50 states and accepts most major insurance plans. Jimini also does not offer child therapy, couples counseling, or psychiatric medication. Anyone considering medication options should read our guide to online psychiatry services. Couples can check out our roundup of the best couples therapy platforms. For children and teens, try Bend Health, which also covers all 50 states.
Brightside - Therapy & Medication Using Your Insurance
Together, medication and therapy can help you feel like yourself, faster. Brightside Health develops personalized plans that are unique to you and offers 1 on 1 support from start to finish. United Healthcare, Anthem, Cigna, and Aetna insurance are accepted.
Why You Can Trust My Review
Please see our full editorial rating scoring instructions for details on how to generate the following scores, and enter them in your score sheet:
Firsthand Experiences with Jimini Health
How Does Jimini Work?
Jimini blends human expertise and AI-driven support, providing psychotherapy services that integrate seamlessly with existing psychiatric care. The chatbot and AI-therapist, Sage, serves as a virtual companion, guidepost, and intermediary between you and your therapist. It functions as a sort of shared journal that not only provides real-time tips for coping, but also allows your therapist to get straight to the heart of future conversations. Clients can choose to attend sessions weekly or every two weeks.
Intake
I started online therapy with Jimini hoping to address recurrent panic attacks, generalized anxiety, and depression. The intake and sign-up – which involved answering a few questions on the website as well as several from Sage – took 15 minutes maximum. Questions included queries about what demeanor I’d like my therapist to have (e.g., gentle vs. direct) and what issues I’d like to address.
They also asked if I had a psychiatrist and if so, what their contact information was. From there, users are either matched directly with a therapist or given a small selection of potentially good matches to choose from.
Next, I downloaded the mobile app, which is available on Apple and Google devices, and created a login. At this point, Jimini’s AI chatbot, Sage, asked me several longer form questions. It’s up to the user how much they want to say.
AI-Optimization
What sets Jimini apart is the seamless integration of clinician and AI-assisted care, with Sage playing a secondary but integral role. Sage not only assists with intake but also provides 24/7 support, helps shape goals in collaboration with your therapist, and plays an ongoing intermediary role in care.
Additional information about Jimini’s use of AI:
- Data Storage: Jimini handles all Protected Health Information (PHI) and Personally Identifiable Information (PII) with the utmost care, including data shared with Sage, ensuring robust security and protections. Sensitive data collection is essential for effective treatment and cannot be opted out of by users.
- Large Language Models (LLMs): Sage, powered by LLM, is trained by Jimini’s psychology and AI experts through collaborative prompt engineering and fine-tuning. Rigorous testing by the clinical team ensures Sage’s responses are both appropriate and effective.
Extra Resources
Before my first session, three curated topics (tailored from my intake with Sage) appeared on the app homepage. These included pre-recorded videos featuring my actual therapist, which made the content feel much more personal.
The topics were:
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- “What is Great CBT?”
- “Hidden Thoughts”
- “Increasing Awareness”
I appreciated the thoughtful curation of materials vs. a wall of general or cookie-cutter content. Jimini’s approach felt personalized and approachable. While a broader blog of topics is available on their website, the videos on the app were handpicked for me.
Therapy Sessions
I connected to video sessions via my phone without any connection issues. My therapist began our first session with a detailed introduction to their clinical background and experience. Even more importantly, they displayed a clear commitment to making me feel understood.
They also shared specific insights from my intake with Sage, verifying their accuracy with me—insights that, in my case, rang true. This interaction underscored the importance of actively engaging with Sage; without doing so, your experience with Jimini might not reach its full potential.
During our 50-minute session, my therapist asked insightful questions and guided me to come up with three specific goals and sub-goals. My primary goal was to learn how to trust myself. While seemingly simple, it resonated deeply, even though I’d never consciously articulated it that way before.
Before ending the session, my therapist encouraged me to engage with Sage at least once before our next weekly session—on any topic, at any time—and take note of thoughts and emotions. The plan was to discuss these observations in the following session, learning to separate thoughts from feelings and embracing the idea that neither defines who we are.
Care Continued
In the week between my first and second sessions, I initially hesitated about what to share with Sage. My therapist was clear that Sage is there for anything, from walking you through an active dilemma to sharing random thoughts and feelings. Eventually, I decided to share some stressors in my life, including a bit of rumination about why those things might stress me out. Sage validated and unpacked my stress, helping me really hone in on what I was experiencing.
The next day, my therapist messaged me, confirming that they had seen my interaction with Sage. They asked some poignant follow-up questions, including this humdinger: “Do you remember thinking it was your role to manage stress for others when you were younger?” That question alone got me reflecting on subjects that I brought to subsequent sessions.
During our time together, my therapist also sent the following guided breathing exercises between sessions:
- “4/8 Breathing”
- “Progressive Muscle Relaxation”
- “Alternate Nostril Breathing”
How Much Does Jimini Cost?
Jimini costs $200 per 50-minute session. First-time users can access their initial session for $50.
This price includes the following features:
- Unlimited messaging with your therapist
- Proactive check-ins
- Evidence-based tools tailored to your goals
- 24/7 support through Sage, the AI-powered assistant
Clients can choose to pay weekly or every two weeks, depending on the subscription type. You are not charged until after the first intake session.
Insurance
Currently, Jimini accepts insurance from the following:
- Aetna
- Cigna/Evernorth
- Blue Shield of California
- Anthem Blue Cross Blue Shield
- Capital Blue Cross
According to a company representative, they plan to accept additional plans in the future.
Who Does Jimini Serve?
Jimini Health offers clinician-led online therapy for individuals 18+ in the following U.S. states, plus D.C.:
- California
- Colorado
- Connecticut
- Florida
- New Hampshire
- New Jersey
- Pennsylvania
- Texas
- Vermont
- Virginia
The platform is designed to support adults dealing with depression, anxiety, panic disorder, postpartum depression, OCD, grief, life transitions, PTSD and trauma, and relationship challenges. Jimini is particularly well-suited for individuals who are open to or curious about clinically-integrated AI as part of their mental health care experience.
Who May Want an Alternative to Jimini
Jimini may not be the best fit for people outside the coverage area, those relying on insurance coverage, or those seeking direct medication prescription. Other groups that are not served are kids, adolescents, and couples.
People outside the coverage area
- Currently, Jimini only provides coverage in 9 US states. Somewhere like Talkspace or Brightside offers broader coverage.
People with insurance
- Since Jimini only accepts several insurance plans, those with coverage may find better options elsewhere. Brightside, for instance, offers high-quality care that integrates with many insurance plans.
People who are looking for medication management
- Although Jimini integrates with existing psychiatric care and may require it in some cases, the platform does not directly offer medication management. Alternatives like Talkiatry provide psychiatric services, including the prescription of clinically approved controlled substances.
A younger demographic (e.g., kids and teens)
- Jimini exclusively serves individuals aged 18 and older. Families seeking care for children or teens might consider platforms like Talkspace, which also offers medication management for non-controlled substances.
Jimini Vs. Competitors
Jimini currently accepts insurance from just a few plans. As cash-pay costs start at $200 per session, it won’t be the right choice for everyone. For more affordable care, there are Brightside Health and Open Path Collective. Additionally, Jimini does not prescribe medication. For someone looking for a prescription from an online psychiatric provider, Talkiatry is a better option. Lastly, Jimini only offers treatment to adults and individuals. Talkspace treats couples, teens, and adults. Talkiatry also treats kids as young as five.
Jimini Health Vs. Brightside Health
Jimini Vs. Talkiatry
Jimini Vs. Talkspace
Jimini Vs. Open Path Collective
Jimini Final Thoughts
History & News About Jimini
Jimini is a new platform co-founded by Luis Voloch, Mark Jacobstein, and Sahil Sud. Jimini Health was created to bring together psychology experts from institutions like Harvard, Yale, and Stanford, and arm them with cutting edge, clinically-integrated AI and LLM technology.
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Neporent, L. (2023, March 6). BetterHelp mental health app faces $7.8m FTC fine for sharing private user data. Psychiatrist.com. Retrieved from: https://www.psychiatrist.com/news/Company X-mental-health-app-faces-7-8m-ftc-fine-for-sharing-private-user-data/
We regularly update the articles on ChoosingTherapy.com to ensure we continue to reflect scientific consensus on the topics we cover, to incorporate new research into our articles, and to better answer our audience’s questions. When our content undergoes a significant revision, we summarize the changes that were made and the date on which they occurred. We also record the authors and medical reviewers who contributed to previous versions of the article. Read more about our editorial policies here.
Author: Emily Adamek (No Change)
Medical Reviewer: Kirsten Fuller, MD (No Change)
Primary Changes: Updated the number of states covered and insurance plans accepted.
Author: Emily Adamek
Medical Reviewer: Kirsten Fuller, MD
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