After using online psychiatry platform Medvidi, we gave it 3.5 out of 5 stars for its medication management services. While it doesn’t accept insurance, it does offer affordable ADHD, anxiety, and depression treatment starting at $195 for an initial appointment and $159 for a follow-up. Medvidi can also provide emotional support animal (ESA) letters. Overall, it’s convenient for quick scheduling and provides comprehensive assessments/diagnoses, prescriptions, and ongoing medication management services; however, it lacks options for counseling and talk therapy.
Medvidi At a Glance
Cost: $195 initial appt., $159 follow-ups
Insurance Accepted? No
Pros & Cons
Pros - Affordable out-of-pocket pricing
- Depending on state, prescribes clinically approved controlled medication
- Same-day appointments available
- Webinars available at no extra cost
Cons - Does not accept insurance
- Doesn’t share provider specialties
- Limited options for frequent, specialized care
- Only available in 13 states currently
- Does not treat children or adolescents
Who Is Medvidi Right For?
- Individuals seeking affordable out-of-pocket psychiatric care
- People who want quick, same-day appointments & evaluations
- Those who need psychiatric assessment & medication management
Preview Medvidi
Medvidi is an online mental health platform offering psychiatric evaluations, diagnoses, and medication management plans for individuals 18+. The cost for Medvidi psychiatry typically ranges from $159 – $195 per session. During our independent review, Medvidi earned an overall rating of 3.5 out of 5 stars for its efficiency and affordability.
When I used Medvidi, the sign-up process was quick and seamless. Scheduling an appointment was straightforward, and I appreciated the frequent reminders via text and email, which kept me organized. The assessment felt thorough, and the provider took the time to work with my existing treatment plan. However, the platform’s lack of insurance acceptance and its approach to appointment times (not accounting for extra leeway) made it slightly challenging to manage. Despite these issues, my overall experience was positive, especially given the affordability and personalized attention from the provider.
Medvidi has some gaps in its offerings, particularly for people seeking counseling or those who cannot afford out-of-pocket costs. Individuals who rely on insurance or those with severe mental health needs requiring more intensive care may want to explore alternatives like Cerebral or Brightside.
Why You Can Trust My Review
With 10 years of experience in mental health and 4.5 years of familiarity with online therapy platforms, I’m confident in my ability to review Medvidi. I’ve used the platform’s key features, including sign-up, live sessions, and medication management.
In my opinion, Medvidi is affordable, convenient, and offers same-day appointments, making it a great option for those seeking quick psychiatric support. However, the lack of insurance acceptance and limited provider information may not suit everyone, especially those needing specialized or ongoing care.
Firsthand Experience With Medvidi
Allison Lieberman
How Does MedVidi Work?
Medvidi is an online psychiatry platform offering accessible and affordable medication management for conditions like ADHD, anxiety, depression, and insomnia. Available in 13 U.S. states, Medvidi connects patients with licensed healthcare providers who create personalized treatment plans, including prescription medications.
Initial psychiatric appointments cost $195; follow-ups are $159. The service does not accept insurance or provide disability letters.
Assessment & Diagnosis
The assessment and diagnosis process at Medvidi begins with a simple sign-up. The platform lets you reserve an appointment with plenty of provider availability. The initial 30-minute session includes a comprehensive evaluation by a licensed healthcare provider who will assess your symptoms and create a personalized treatment plan.
My experience signing up for Medvidi ADHD treatment was positive, with a straightforward intake process and efficient appointment scheduling. I appreciated that even though I had an existing ADHD diagnosis, the provider conducted a thorough reassessment, ensuring no misdiagnosis. I connected to my session using a desktop with home internet and encountered no technical issues. The platform is simple, making finding essential features like appointment details and treatment plans easy.
One thing to note is that there might be a short wait beyond your scheduled time, as providers can take up to 20 minutes to join if they finish another session. Despite a 10-minute delay, my provider was respectful of my time and mindful of the cost of the session, ensuring I got the most out of it. Overall, the process felt legit and professional, leaving me confident in my treatment plan.
Medication Management
Medvidi offers medication management services for various mental health conditions, including ADHD, anxiety, and depression. Before receiving any prescriptions, patients must complete a comprehensive assessment and have a video appointment with a healthcare provider. Medvidi providers can prescribe non-scheduled and Schedule II-V medications, but the final decision depends on the clinician’s judgment, your health history, and state regulations.
My experience with Medvidi’s medication management was straightforward. After submitting the required documentation and completing my initial evaluation, my provider thoroughly assessed whether the medication was appropriate for my treatment. It’s important to note that Medvidi prescribes controlled substances when deemed necessary based on the evaluation. However, the platform does not guarantee a prescription for these medications; decisions are based on clinical need.
One significant benefit is that Medvidi will prescribe ADHD medications, even for patients undergoing treatments like Suboxone, provided they submit appropriate documentation. The platform also offers convenient refills for established patients, though controlled substances still require a visit. While Medvidi provides access to essential medications like Xanax and Adderall, the process is well-regulated, which ensures safety.
Personalized Treatment Plans
Medvidi offers personalized treatment plans tailored to each patient’s mental health needs, ensuring individualized care. These plans are included in the initial appointment cost, with no extra fees, and are available to anyone in the states where Medvidi operates. The plans include a thorough assessment, diagnosis, and a customized approach to managing your condition.
The process begins with a comprehensive evaluation, where your healthcare provider reviews your symptoms, medical history, and specific concerns. Based on this assessment, a treatment plan may include medication, therapy recommendations, or lifestyle changes. The goal is to create a plan that fits your unique needs, whether you’re managing ADHD, anxiety, or depression.
In my experience, the personalized treatment plan was thoughtfully created to address my concerns and lifestyle. The provider carefully considered my input, ensuring the plan was practical and manageable. The feature added significant value to my care, providing a clear and personalized roadmap to better mental health.
Webinars
Medvidi offers educational webinars led by experts to help individuals explore various mental health topics. These webinars cover various issues, from mental health’s link to physical health to holistic treatment approaches. Webinars are a valuable resource for those looking to deepen their understanding, manage specific conditions, and gain insights from professionals. Best of all, they are available to anyone at no extra cost.
Medvidi webinars are virtual educational sessions that provide valuable information on mental health-related topics, often featuring leading professionals. For example, in the webinar, “Mental Health x Vision,” ophthalmologist Marianne Weener discussed the relationship between vision loss and its psychosocial impact, addressing how individuals grappling with visual impairment might also face anxiety or depression. This type of content is not only informative but can also help attendees feel more supported and informed about their mental health journey.
Another standout session, “Neurodivergence & Mental Health,” hosted by Danielle Aubin, delved into how neurodivergence, such as ADHD and autism, can impact mental well-being. Aubin, a licensed therapist who identifies as neurodivergent, provided strategies for balancing parenting and personal goals while navigating the mental health system. These sessions are particularly insightful for parents or individuals affected by neurodivergence.
In my personal experience, I found the webinars to be engaging and easy to follow. They allowed me to explore specific mental health topics from the comfort of my home, providing knowledge and practical takeaways. While one webinar on burnout didn’t load properly, the overall experience was valuable.
ESA Letters
An emotional support animal (ESA) letter from Medvidi provides the legal documentation you need to live with your ESA, even in housing units with pet restrictions. This affordable service offers packages starting at $99 and is available for individuals who meet the qualifying mental health criteria.
ESAs can make a difference for people dealing with mental health challenges like anxiety or depression. With an ESA letter, you can bypass certain housing limitations and ensure your emotional support companion stays by your side. Medvidi simplifies the process by offering online consultations, making obtaining a legitimate ESA letter convenient and stress-free.
How Much Does MedVidi Cost?
Medvidi medication management costs $195 for the initial session and $159 per follow-up session, including personalized care from licensed healthcare professionals. Each session covers a thorough assessment, medication prescription, and ongoing support. Medvidi does not accept insurance for medication management, but the pricing ensures clarity and access to services without hidden fees.
Details about MedVidi pricing include:
- MedVidi Medication Management – $195 for the initial intake; $159 per follow-up session (every 1-3 months, depending on your treatment plan)
- MedVidi ESA Letters – $150 – 199 for initial assessment, $99 for renewal.
- Insurance is not accepted.
- HSA & FSA accepted.
Who Does MedVidi Serve?
Medvidi provides mental health services for adults 18+ in 13 states: CA, CO, FL, IL, IN, MI, NY, NC, OH, PA, TX, VA, and WI. They address various mental health issues, such as anxiety disorders, depression, PTSD, mood disorders, and stress-related conditions. However, Medvidi does not offer services for children or adolescents under 18.
For families seeking support for younger individuals, alternatives include Talkspace, which offers therapy for teenagers aged 13+, and Cerebral, which provides services for adults and teens focusing on medication management and therapy. Additionally, individuals seeking tailored therapy or mental health services for specific age groups may benefit from local mental health resources or community clinics.
User Reviews of Medvidi
Medvidi has mixed reviews across multiple platforms, with positive feedback praising the helpful customer service, quick appointment scheduling, and attentive providers. However, negative reviews frequently mention delayed prescriptions, technical issues, and poor communication. User reviews were sourced from Trustpilot, Trustindex, and the BBB, providing a comprehensive look at the experiences of Medvidi’s clients.
Reviews from Reviews.IO | 3.6 out of 5 stars | 160 number of reviews
- Positive Reviews: The positive reviews from Reviews.IO highlight several key themes. Many users appreciate the timely and efficient service they receive, with providers quickly addressing their needs. One reviewer mentioned that their issues were handled promptly by a supportive team, while others praised the kindness and understanding of the staff. For users who had smooth experiences, the platform was seen as a valuable and convenient service, particularly in urgent situations.
- Negative Reviews: Negative reviews from Reviews.IO focus heavily on customer service issues and missed appointments. Users expressed frustration with long wait times, frequent cancellations, and no-shows by providers, leaving them feeling disrespected and disregarded. Some also reported being pushed to later appointments multiple times, which caused significant delays in receiving care. Additionally, concerns were raised about the platform’s credibility, with some alleging difficulties getting prescriptions filled and questioning the legitimacy of the doctors on the platform.
Reviews from Trustindex | 3.9 out of 5 stars | 915 number of reviews
- Positive Reviews: The positive reviews from Trustindex primarily focus on helpful customer service experiences. Many users praise specific employees, like Bella Storm and Gina, for being professional, responsive, and efficient in booking appointments and resolving issues. Users highlight the process’s ease thanks to staff members who quickly assisted with tasks like transferring prescriptions or setting up appointments. These positive interactions with the customer service team were a bright spot for those who had a smooth experience.
- Negative Reviews: The negative reviews from Trustindex highlight several significant frustrations. Users commonly mention missed or rescheduled appointments, often without notice, leading to long wait times and significant delays in filling prescriptions. Some users also report difficulty reaching customer service, with multiple calls and emails going unanswered, causing further stress and complications. A significant number of negative reviews accuse MedVidi of scamming them out of money, citing poor communication, unprofessional behavior from doctors, and misleading information about medication. Additionally, several reviews criticize the company’s prescription refill process, some of which claim it takes over 30 days. These issues have left many users feeling ignored and frustrated with the service.
Reviews from Trustpilot | 3.9 out of 5 stars | 490 number of reviews
- Positive Reviews: Positive reviews from Trustpilot highlight excellent customer service and helpful, attentive providers. Users frequently mention team members like Bella Storm, Gina, and Crystal James, who were instrumental in resolving issues quickly and effectively. Many patients appreciate their healthcare providers’ caring and responsive nature, like Dr. Lina Ghosh, David McCall, and Jennifer Beltran, who take the time to listen and create personalized treatment plans. The process of booking appointments is also praised, especially when staff step in to help resolve technical issues. Overall, patients commend the convenience and personal touch of the service.
- Negative Reviews: The negative reviews, however, reveal significant concerns regarding missed appointments, poor communication, and delayed prescriptions. Many users feel frustrated by long waits, with some appointments being rescheduled multiple times or canceled without a clear explanation. A recurring complaint is that customer service seems to be outsourced overseas, with copy-and-paste responses and poor communication on the phone. Others criticize the service as a scam, citing unfilled prescriptions, automated replies, and non-responsive customer support. Additionally, several users expressed disappointment over the high cost of the service, feeling that it doesn’t justify the subpar experience they encountered.
Reviews from BBB | 1.56 out of 5 stars | 61 number of reviews
- Positive Reviews: Positive reviews from BBB emphasize the life-changing impact for individuals struggling with mental health issues such as anxiety, depression, and ADHD. Many users praise the convenient telehealth model, which provides same-day or next-day appointments, which is especially beneficial for those living in remote areas. Users have expressed gratitude for the caring and attentive doctors who listen to their concerns and tailor treatment plans accordingly. Many reviewers also appreciate the easy-to-navigate services and quick follow-ups, especially for those who are not tech-savvy. One patient mentioned that the clinic helped them return to a more manageable daily routine, offering consistent support. Overall, the clinic is seen as a reliable and accessible option for mental health treatment.
- Negative Reviews: Negative reviews, however, reveal significant dissatisfaction with delays in medication and poor communication. Patients frequently report waiting for over a week to receive their prescriptions, which they consider dangerous, especially for those dependent on medication for mental health conditions. Several users accuse the clinic of being a scam, charging high fees for appointments that result in prescriptions pharmacies cannot fill. Some patients also report that the clinic abruptly stopped their medication without proper tapering, leaving them in withdrawal. Complaints of unprofessional support staff and inconsistent care from doctors are common, with some users feeling abandoned and misled. Lastly, the company’s focus on profit over patient care is a recurring theme in the negative reviews.
Who May Want an Alternative to MedVidi
Medvidi may not be the best option for individuals who need frequent psychiatric care, have access to affordable insurance-covered services, or are seeking specialized support for severe mental health issues.
Individuals with Insurance
If you have insurance that covers mental health services, you may want to seek providers within your network. Medvidi does not accept insurance, meaning you’ll need to pay out-of-pocket for services, which can become expensive over time. Those with in-network options can benefit from reduced costs and more comprehensive support.
People with Severe Mental Health Symptoms
Medvidi may not be ideal for individuals experiencing severe mental health symptoms, such as debilitating anxiety or psychosis. These individuals often require more immediate, in-person support and a comprehensive treatment approach that may not be fully provided through an online platform. Seeking treatment through local mental health facilities or traditional therapy settings may offer the necessary level of care.
Those Needing Regular Medication Management
If you require regular medication management or frequent psychiatric evaluations, Medvidi may not meet your needs effectively. The platform’s structure may not allow for the consistent follow-up and monitoring necessary for managing medications. For those requiring this level of care, seeking a psychiatrist or a clinic that specializes in medication management could provide more suitable options.
Individuals Seeking Specialized Care
Medvidi may not be the best fit for those needing specialized mental health support, such as trauma-informed care or substance use treatment. If your situation requires a specific type of therapy or approach, you may benefit more from a provider who specializes in those areas. Traditional therapy clinics or specialized treatment centers can often offer tailored services better suited to your unique needs.
Medvidi Vs. Competitors
With services available in 13 U.S. states, Medvidi offers an affordable, accessible online solution for mental health treatment, including conditions such as ADHD and anxiety. Adult patients are matched with licensed healthcare professionals who provide customized care plans, which may include diagnosis, prescription, and medication management. Other services like Brightside Health and Talkiatry are also available to perform similar tasks, as well as Talkspace and MDLive.
We evaluated Medvidi alongside other mental health programs and apps, examining variables such as insurance coverage, cash-pay pricing, and accessibility for younger patients. Notably, all of the other platforms offer services across a broader range of states than Medvidi. In terms of cash-pay costs, Medvidi is comparable or slightly lower than alternatives.
However, a significant drawback is that Medvidi does not accept insurance, making options like Talkiatry, Talkspace, and MDLive potentially more affordable for insured patients. On the plus side, Medvidi provides free access to webinars and educational resources, adding value for those seeking both self-education and professional medication management.
Price: $195 initial appts., $159 follow-ups
Insurance Accepted? No
-
Affordable out-of-pocket pricing -
Prescribe clinically approved controlled meds
-
Does not accept insurance -
Only available in 13 states -
Does not treat kids or adolescents
Price: $95 – $349 monthly
Insurance Accepted? Yes
-
Accepts many insurance plans -
Available in all 50 states -
Affordable cash-pay options
-
Slow customer services -
Only treats adults 18+
Price: Varies depending on insurance
Insurance Accepted? Yes
-
Longer psychiatry appts. -
Detailed individualized care plans -
Available in 43 States
-
Fees depend on location & coverage -
Customer service can be slow
Price: $276 – $436 monthly
Insurance Accepted? Yes
-
Accepts most insurance -
Therapy & psychiatry for ages 13+ -
Available in all 50 States
-
Can be costly without insurance -
Doesn’t treat kids under 13
Price: $108 – $248 per service
Insurance Accepted? Yes
-
Fast, convenient scheduling -
Therapy & psychiatry (13+) -
Available in all 50 States
-
No discounts or bundles -
No additional resources
Medvidi Vs. Brightside
Medvidi Vs. Talkiatry
Medvidi Vs. Talkspace
Medvidi Vs. MDLive
Medvidi Review – Our Final Verdict
“Based on my experience using Medvidi, it is a solid option for individuals seeking an efficient and affordable way to receive psychiatric care without relying on insurance. The platform excels in providing thorough assessments and personalized treatment plans, making it particularly beneficial for those who are comfortable with out-of-pocket expenses and prefer a streamlined online experience. Medvidi is an excellent choice for individuals looking to address specific mental health concerns with tailored support.
However, Medvidi may not be the best fit for everyone. Those with insurance coverage or individuals requiring regular medication management or specialized support for severe mental health symptoms might find better options through in-person therapy or traditional mental health clinics. It’s essential to weigh your specific needs and circumstances when considering whether Medvidi is the right choice for your mental health journey.”
Frequently Asked Questions
Is Medvidi Legit?
Yes, Medvidi is a legitimate online mental health platform offering psychiatric evaluations, diagnoses, and treatment plans from licensed professionals.
What Can Medvidi Prescribe?
Medvidi can prescribe medications for conditions like anxiety, depression, ADHD, and insomnia, including controlled and non-controlled substances.
What States Does Medvidi Cover?
Medvidi provides services in 13 U.S. states: CA, CO, FL, IL, IN, MI, NY, NC, OH, PA, TX, VA, and WI. Availability may vary. For up-to-date coverage, it’s best to check directly with the platform.
How Much Does Medvidi Cost?
Medvidi’s costs vary but typically range from $99 – $195 depending on the type of service, such as consultations, follow-ups, or ESA letters.
Can I Use Insurance for Medvidi?
No, Medvidi does not accept insurance. All services are paid out-of-pocket.
Can You Get Xanax Through Medvidi?
Yes, you can get Xanax through Medvidi, but it depends on the provider’s assessment and their determination of your medical needs. Like with any controlled substance, the decision to prescribe Xanax is based on your symptoms, history, and the provider’s clinical judgment during your consultation.
Does Medvidi Prescribe Adderall?
Yes, Medvidi can prescribe Adderall, but it is dependent on the provider’s assessment and determination of your medical needs. The decision to prescribe Adderall is based on your symptoms, medical history, and the provider’s clinical judgment during the consultation.
Can I Use My HSA/FSA for Medvidi
Yes, Medvidi allows payments through Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Does Medvidi Issue Refunds?
Refunds are not typically offered, but it’s advisable to review the company’s specific refund policy or contact customer support if you have any concerns.
Is Medvidi HIPAA-Compliant?
Yes, Medvidi is HIPAA-compliant, ensuring the privacy and security of your health information.
History & News of Betterhelp
Year Founded – 2019
Publicly Traded? Private
Founders: Vasili Razhnou and Alex Kulitski
Headquarters Location: San Jose, CA
Founded in April 2019 by Vasili Razhnou and Alex Kulitski, Medvidi is an online mental health service provider based in Silicon Valley, specializing in telemedicine for conditions such as ADHD, anxiety, depression, insomnia, and more. Medvidi aims to make mental health care more accessible, convenient, and affordable through its innovative telehealth platform that connects patients to licensed mental health professionals across the U.S. The company focuses on providing personalized care with a seamless patient experience.
Medvidi was founded in 2019 after its founders successfully launched traditional mental health clinics in San Francisco and Miami.1 Between 2020 and 2021, the company’s telemedicine platform underwent significant improvements, expanding its user base and broadening its range of services. By 2022, Medvidi experienced rapid growth, increasing its staff from 50 to over 200 employees and expanding its reach from 12 to 13 states. The company also saw a fourfold revenue increase and managed 35,000 appointments that year.2
In 2023, Medvidi merged with EZCare Clinic and Mango Clinic, doubling its provider base while continuing to offer services in 13 states. By mid-2023, Medvidi had grown to 300 employees and facilitated more than 36,000 appointments in just six months, achieving a 75% growth in revenue.3
In 2022, the company raised $2.8 million in seed funding from investors such as AltaIR Capital and TMT Investments, allowing for further expansion and telehealth platform enhancements. In 2023, Medvidi introduced new features in its patient portal to improve user experience, simplifying appointment bookings, rescheduling, and real-time monitoring of treatment plans.
By 2026, Medvidi aims to serve 70,000 patients monthly across all 50 states, becoming a comprehensive psychiatric service that covers everything from stress management to medication support and psychotherapy.4
Choosing Therapy strives to provide our readers with mental health content that is accurate and actionable. We have high standards for what can be cited within our articles. Acceptable sources include government agencies, universities and colleges, scholarly journals, industry and professional associations, and other high-integrity sources of mental health journalism. Learn more by reviewing our full editorial policy.
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Venture Capital, private equity and M&A database | Pitchbook. (n.d.). https://pitchbook.com/
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Medvidi – Crunchbase Company Profile & Funding. (n.d.-a). https://www.crunchbase.com/organization/medvidi
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Medvidi. (2023, October 3). Medvidi: Charting a new path in mental healthcare with an audacious growth vision. PRWeb. https://www.prweb.com/releases/medvidi-charting-a-new-path-in-mental-healthcare-with-an-audacious-growth-vision-301944101.html
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About Us. MEDvidi. (n.d.). https://medvidi.com/about-us/
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