We gave MEDvidi, an online psychiatry platform, 4 out of 5 stars. Although it doesn’t accept insurance, MEDvidi offers accessible and affordable treatment for conditions like anxiety, depression, ADHD, OCD, and more, with initial appointments starting at $195 and follow-ups at $159. The platform also provides emotional support animal (ESA) letters. However, it does not offer counseling or talk therapy services.
Editor’s Note:
We regularly review and update our content to ensure it reflects the most accurate and up-to-date information. In this latest update, we noted MEDvidi’s increased availability, which led us to increase their score from 3.5 to 4 stars out of 5.
MEDvidi at a Glance
Cost: $195 initial appt.; $159 follow-ups
Insurance Accepted: No
Medication: Yes
Pros & Cons
Pros - Affordable out-of-pocket pricing
- Can assess, diagnose, and manage medication
- Can prescribe/refill medication, including stimulants
- Same-day appointments available
- Educational webinars for free
- Provides Emotional Support Animal (ESA) letters
Cons - Does not accept insurance
- Doesn’t offer therapy or counseling
- Only available in 22 states currently
- Does not treat children or adolescents
Preview MEDvidi:
MEDvidi offers psychiatric evaluations, diagnoses, and medication management plans for individuals 18+. It costs $195 for an initial evaluation appointment and $159 per follow-up for symptom monitoring, treatment adjustments when necessary, and prescription refills. During our independent review, MEDvidi earned an overall rating of 4 out of 5 stars for quality, efficiency, and affordability.
When I used MEDvidi, scheduling an appointment was straightforward, and I appreciated the frequent reminders via text and email, which kept me organized. The initial assessment felt thorough, and the provider took time to curate a treatment plan that incorporated some of my existing healthcare strategies. I like that you can meet with the same provider on an ongoing basis, something you don’t always see with other platforms.
While MEDvidi is extremely convenient, it won’t be right for everyone, particularly people seeking therapy or those who can’t afford out-of-pocket costs. If that is you, you may want to explore alternatives like Brightside Health and Talkiatry.
For families seeking support for teens, alternatives include Talkspace, which offers therapy for teenagers aged 13+. For kids, consider Bend Health or Talkiatry.
Online Psychiatry Covered by Insurance
Work with a psychiatrist online. Insurance accepted, and new patients welcome. Get personalized mental care including medication. If allowed in your state and right for you, this can include controlled substances. Start with a short online assessment.
Detailed Review of MEDvidi
MEDvidi is an online psychiatry platform offering accessible and affordable medication management for conditions like ADHD, OCD, PTSD, anxiety, depression, insomnia, and chronic fatigue. Available in 32 U.S. states, MEDvidi connects patients with licensed psychiatrists, nurse practitioners, and qualified prescribers who create personalized treatment plans, including prescriptions, refills, and ongoing medication management.
How Does MEDVidi Work?
MEDvidi offers medication management services for various mental health conditions, including:
- ADHD
- Acute stress
- Anxiety
- Depression
- Chronic fatigue
- Insomnia
- OCD
- PTSD
- Weight loss
Before receiving any prescriptions, patients must complete a comprehensive assessment and have a video appointment with a healthcare provider. Initial evaluations last approximately 30 minutes. Follow-up appointments typically last 15–20 minutes.
MEDvidi providers can prescribe non-scheduled and Schedule II-V medications (including stimulants and benzodiazepines), but the final decision depends on the clinician’s judgment, your health history, and state and federal regulations.
Assessment & Diagnosis
Personally, my experience was positive! I appreciated the straightforward intake process and efficient appointment scheduling. Even though I already had an existing ADHD diagnosis, the provider conducted a thorough reassessment, ensuring I wasn’t misdiagnosed.
I connected to my session using a desktop with home internet and didn’t encounter any technical issues. The platform itself is simple, making finding essential features like appointment details and treatment plans easy. Despite a 10-minute delay, my provider was respectful of my time and mindful of the cost of the session, ensuring I got the most out of it. Overall, MEDvidi is legit and professional, and it left me feeling really confident.
Medication Management
MEDvidi’s medication management services are straightforward and thorough. After submitting the required documentation and completing the initial evaluation, my provider assessed whether medication was appropriate for my treatment. It was nice to see them put some serious thought into it, not in a rush to overprescribe, but open to my input as well.
One significant benefit is that MEDvidi can prescribe ADHD medications, even for patients undergoing treatments like Suboxone, provided they submit the appropriate documentation. And while MEDvidi can provide access to essential medications like Xanax and Adderall, the process is well-regulated, which ensures safety. It also offers quick and convenient refills for established patients, though controlled substances still require a virtual visit.
Personalized Treatment Plans
MEDvidi offers personalized treatment plans tailored to meet each patient’s mental health needs. These plans are included in the initial appointment cost, with no extra fees, and are available to anyone in the states where MEDvidi operates. The plans include a thorough assessment, diagnosis, and a customized approach to managing your condition.
Based on your initial evaluation, a treatment plan may include medication, therapy recommendations/referrals, or lifestyle changes. The goal is to create a plan that fits your unique needs, no matter what kind of condition or challenge you are managing.
My personalized treatment plan was thoughtfully created and curated to address my concerns and lifestyle. The provider carefully considered my input, ensuring the plan was both practical and effective. This feature added significant value to my care, providing a clear and personalized roadmap to better mental health.
Webinars
MEDvidi offers free educational webinars led by experts. These courses cover various issues, from mental health’s link to physical health to holistic treatment approaches. These kinds of mental health webinars are a great resource for anyone looking to deepen their understanding of a subject, manage specific conditions, and gain insights from professionals. Honestly, I was surprised that they are available at no extra cost.
For example, in the webinar, “Mental Health x Vision,” ophthalmologist Marianne Weener discussed the relationship between vision loss and its psychosocial impact, addressing how individuals grappling with visual impairment might also face anxiety or depression. This type of content is descriptive, individualized, and informative.
Another standout session, “Neurodivergence & Mental Health,” hosted by Danielle Aubin, delved into how neurodivergence, such as ADHD and autism, can impact mental well-being. Aubin, a licensed therapist who identifies as neurodivergent, provided strategies for balancing parenting and personal goals while navigating the mental health system.
ESA Letters
An emotional support animal (ESA) letter from MEDvidi provides the necessary legal documentation to live with your ESA, even in housing units with pet restrictions. With an ESA letter, you can bypass certain housing limitations and ensure your emotional support companion stays by your side. MEDvidi simplifies the process by offering online consultations and renewals, making obtaining a legitimate ESA letter convenient and stress-free.
How Much Does MEDvidi Cost?
While MEDvidi does not accept insurance, it does provide care at affordable cash-pay prices. Initial evaluations for medication management cost $195 and $159 per follow-up, including personalized care from licensed healthcare professionals. Each session covers a thorough assessment and prescription (if necessary).
Details about MEDVidi pricing include:
- Medication Management: $195 for the initial evaluation; $159 per follow-up
- Follow-ups required every 1-3 months, depending on your treatment plan
- ESA Letters: Starting at $195
- Weight loss program: $249 for a bundled intake and follow-up call, or $195 initial call and $159 follow-up consultation
- Webinars: Free
Online Psychiatry Covered by Insurance
Work with a psychiatrist online. Insurance accepted, and new patients welcome. Get personalized mental care including medication. If allowed in your state and right for you, this can include controlled substances. Start with a short online assessment.
Who Does MEDVidi Serve?
MEDvidi provides virtual psychiatric mental healthcare to adults in the following states: Arizona (AZ), California (CA), Colorado (CO), Florida (FL), Georgia (GA), Idaho (ID), Illinois (IL), Indiana (IN), Kansas (KS), Kentucky (KY), Louisiana (LA), Maine (ME), Maryland (MD), Massachusetts (MA), Michigan (MI), Minnesota (MN), Montana (MT), Nebraska (NE), Nevada (NV), New Mexico (NM), New York (NY), North Carolina (NC), Ohio (OH), Oregon (OR), Pennsylvania (PA), Tennessee (TN), Texas (TX), Vermont (VT), Virginia (VA), Washington (WA), Wisconsin (WI), Wyoming (WY).
User Reviews
MEDvidi has mixed reviews across multiple platforms, with positive feedback praising the helpful customer service, quick appointment scheduling, and attentive providers. However, negative reviews frequently mention delayed prescriptions, technical issues, and poor communication. User reviews were sourced from Trustpilot, Trustindex, and the BBB, providing a comprehensive look at the experiences of MEDvidi’s clients.
Reviews from Reviews.IO | 4.6 out of 5 stars | 360 reviews
Positive Reviews highlight several key themes. Many users appreciate the timely and efficient service they receive, with providers quickly addressing their needs. One reviewer mentioned that their issues were handled promptly by a supportive team, while others praised the kindness and understanding of the staff. For users who had smooth experiences, the platform was seen as valuable and convenient, particularly in urgent situations.
Negative Reviews focus on customer service issues and missed appointments. Users expressed frustration with long wait times, frequent cancellations, and no-shows by providers, leaving them feeling disrespected and disregarded.
Reviews from Trustindex | 4.0 out of 5 stars | 1315 reviews
Positive Reviews primarily focus on helpful customer service experiences. Many users praise specific employees for being professional, responsive, and efficient in booking appointments and resolving issues. Users highlight the ease of the process thanks to staff members who quickly assisted with tasks like transferring prescriptions or setting up appointments.
Negative Reviews highlight several significant frustrations. Users commonly mention missed or rescheduled appointments, often without notice, leading to long wait times and significant delays in filling prescriptions. Some users also report difficulty reaching customer service, with multiple calls and emails going unanswered, causing further stress and complications. A significant number of negative reviews accuse MEDVidi of scamming them out of money, citing poor communication, unprofessional behavior from doctors, and misleading information about medication. Several reviews criticize the company’s prescription refill process, claiming it takes over 30 days.
Reviews from Trustpilot | 3.9 out of 5 stars | 658 reviews
Positive Reviews highlight excellent customer service and helpful, attentive providers. Users frequently mention team members who were instrumental in resolving issues quickly and effectively. Many patients appreciate their healthcare providers’ caring and responsive nature, who take the time to listen and create personalized treatment plans. The process of booking appointments is also praised, especially when staff step in to help resolve technical issues.
Negative Reviews show concerns regarding missed appointments, poor communication, and delayed prescriptions. Many users feel frustrated by long waits, with some appointments being rescheduled multiple times or canceled without a clear explanation. A recurring complaint is that customer service seems to be outsourced overseas, with copy-and-paste responses and poor communication on the phone.
Reviews from BBB | 1.98 out of 5 stars | 84 reviews
Positive Reviews emphasize the life-changing impact for individuals struggling with mental health issues such as anxiety, depression, and ADHD. Many users praise the convenient telehealth model, providing same-day or next-day appointments, which is especially beneficial for those living in remote areas. Users have expressed gratitude for the caring and attentive doctors who listen to their concerns and tailor treatment plans accordingly. Many reviewers also appreciate the easy-to-navigate services and quick follow-ups, especially for those who are not tech-savvy.
Negative Reviews show dissatisfaction with delays in medication and poor communication. Patients frequently report waiting for over a week to receive their prescriptions, which they consider dangerous, especially for those dependent on medication for mental health conditions. Several users accuse the clinic of being a scam, charging high fees for appointments that result in prescriptions pharmacies cannot fill. Some patients also report that the clinic abruptly stopped their medication without proper tapering, leaving them in withdrawal.
Alternatives & Competitors
We evaluated MEDvidi alongside other mental health platforms, comparing factors like insurance coverage, cash-pay pricing, and populations served.
Talkiatry
Price: ~ $30 copay
Insurance Accepted: Yes, exclusively
Medication & Therapy: Yes
Talkiatry is an all-around solid option for online psychiatry. In addition to providing more comprehensive, individualized psychiatric care, including longer appointments, Talkiatry also treats children (5+) and adults. Users receiving psychiatric treatment through Talkiatry may also be referred to an in-house therapist for comprehensive mental healthcare. MEDvidi, on the other hand, only treats adults, and isn’t necessarily built to provide specialized or frequent care. Rather, it is good for people seeking efficient, out-of-pocket psychiatric care, medication maintenance, or a treatment plan.
To learn more, read our Talkiatry review.
Pros & Cons
Pros - Longer psychiatry appts. than its competitors
- Detailed individualized care plans
Cons - Not yet available nationwide (44 states & counting)
- Fees depend on location & coverage
- Doesn’t accept cash-pay
Brightside Health
Price: $45–$349 monthly
Insurance Accepted: Yes
Medication & Therapy: Yes
MEDvidi and Brightside are both excellent resources for adults who want a mental health platform that provides psychiatric services. Brightside, however, accepts most insurance plans (including several Medicare and Medicaid plans), which can make care much more affordable. Additionally, it’s the better choice for someone who requires more frequent follow-ups. Plus, choose from just medication management, just therapy, or both for a discounted monthly rate.
MEDvidi and Brightside also differ in their pricing. Medvidi costs $195 for an initial intake appointment and $159 per follow-up. Before insurance, Brightside costs $45–$349 monthly depending on the subscription model you need. For example, if you’re looking for medication management, you can pay $95 monthly for an initial appointment and ongoing care.
To learn more, read our full Brightside Health review.
Pros & Cons
Pros - Accepts many insurance plans, including Medicare & Medicaid
- Available nationwide
- Affordable cash-pay options
Cons - Customer service can be slow
- Doesn’t treat teens in all 50 states (39 & counting)
Talkspace
Price: $276–$436 monthly
Insurance Accepted: Yes
Medication & Therapy: Yes
Both Talkspace and MEDvidi offer psychiatric services, but while MEDvidi does not accept insurance, Talkspace accepts most major plans. However, if you choose to pay out-of-pocket, MEDvidi is still the more affordable option.
Like Brightside Health, Talkspace operates on a subscription model for its therapy services, but its medication management is pay-per-session, and users can pay for multiple sessions at a time for a discounted rate. If you’re looking for insurance-based care but Brightside Health doesn’t accept your plan, Talkspace is worth a try.
To learn more, read our full Talkspace review.
Pros & Cons
Pros - Accepts most insurance
- Therapy & psychiatry for ages 13+
- Available in all 50 States
Cons - Can be costly without insurance
- Provider matching can take a few days
Why You Can Trust My Review
“My goal in reviewing platforms like MEDvidi is to provide honest, experience-based insights so you can make informed decisions for your mental health. I personally used MEDvidi and approached it as a consumer evaluating whether it delivers on its promise. My perspective combines both lived experience and professional expertise.
As a Licensed Marriage and Family Therapist, I bring nearly a decade of clinical experience to my reviews. Today, I specialize in perinatal mental health and work closely with women navigating postpartum anxiety and late-diagnosed ADHD. I understand how challenging it can be to find the right mental health support, and how personal that search can be.
I found that MEDvidi offers a strong option for individuals seeking affordable, efficient psychiatric care without insurance. Its comprehensive assessments and personalized treatment plans make it a great fit for those who want a more streamlined approach to care.”
News & History
Year Founded: 2019
Publicly Traded: Private
Founders: Vasili Razhnou and Alex Kulitski
Headquarters: San Jose, CA
Founded in April 2019 by Vasili Razhnou and Alex Kulitski, MEDvidi is a Silicon Valley-based telehealth provider specializing in mental health services such as ADHD, anxiety, depression, and insomnia. Dr. Laura Purdy, a board-certified family medicine physician and telehealth expert, serves as Chief Medical Officer (CMO), helping guide the company’s clinical services.1
After initially launching in-person mental health clinics in San Francisco and Miami, MEDvidi’s founders turned their focus to telemedicine, significantly upgrading MEDvidi’s platform between 2020 and 2021. Backed by $2.8 million in seed funding from AltaIR Capital and TMT Investments in 2022, MEDvidi kept improving its platform and increasing access. It expanded its services, increased staff, and facilitated 35,000 appointments, resulting in a fourfold increase in revenue.2, 3
In 2023, MEDvidi merged with EZCare Clinic and Mango Clinic, doubling its provider base. By mid-year, the company had grown to 300 employees and completed over 36,000 appointments in six months, achieving a 75% increase in revenue. That same year, it rolled out new patient portal features to improve user experience, including easier scheduling and real-time treatment tracking.4
The company now serves 22 US states, but aims to be in all 50 by 2026. It also plans to offer therapy and stress management services in addition to comprehensive psychiatric care.1
About the company, CEO and founder, Vasili Razhou, said this about MEDvidi: “We’re more than just a virtual clinic; we’re a technology company enabling providers to deliver consistent, high-quality care at scale. Our tools, including AI-powered systems, reduce administrative burden and automate follow-up care, allowing clinicians to focus on what matters most: helping new patients get the care they need.”5
Frequently Asked Questions
Is MEDvidi Legit?
Yes, MEDvidi is a legitimate online mental health platform offering psychiatric evaluations, diagnoses, and treatment plans from licensed professionals.
What Can MEDvidi Prescribe?
Providers on MEDvidi can prescribe medications for conditions like anxiety, depression, insomnia, and ADHD, including controlled and non-controlled substances.
What States Does MEDvidi Cover?
MEDvidi covers 22 states: Alabama (AL); Arizona (AZ); California (CA); Colorado (CO); Florida (FL); Illinois (IL); Indiana (IN); Kentucky (KY); Maine (ME); Michigan (MI); New York (NY); North Carolina (NC); Ohio (OH); Oklahoma (OK); Oregon (OR); Pennsylvania (PA); Tennessee (TN); Texas (TX); Virginia (VA); Vermont (VT); Washington (WA); and Wisconsin (WI).
How Much Does MEDvidi Cost?
MEDvidi’s costs vary but typically range from $99 – $195 depending on the type of service, such as consultations, follow-ups, or ESA letters.
Can I Use Insurance for MEDvidi?
No, MEDvidi does not accept insurance. All services are paid out-of-pocket.
Can You Get Xanax Through MEDvidi?
Yes, you can get Xanax through MEDvidi, but it depends on the provider’s assessment and their determination of your medical needs. Like with any controlled substance, the decision to prescribe Xanax is based on your symptoms, history, and the provider’s clinical judgment during your consultation.
Does MEDvidi Prescribe Adderall?
Yes, MEDvidi can prescribe Adderall, but it is dependent on the provider’s assessment and determination of your medical needs. The decision to prescribe Adderall is based on your symptoms, medical history, and the provider’s clinical judgment during the consultation.
What Should I Do if I’m Waiting for a Prescription Refill From MEDvidi?
Refill requests are typically processed by MEDvidi’s Care Team by the end of the same working day. Then, your healthcare provider has to approve the refill and send it to the pharmacy, and this step may take up to 72 hours.
You may need to have a follow-up appointment to refill your prescription. If there’s a delay beyond 72 hours, please contact them at [email protected] or call (504) 414-5095, and they will quickly get in touch with your provider to expedite the process.
If your pharmacy has not received the prescription sent by your provider, contact them at [email protected] or call (504) 414-5095. Always call your pharmacy first to confirm whether your prescription is ready for pickup or check this information on your Personal Portal.
Can I Use My HSA/FSA for MEDvidi?
Yes, MEDvidi allows payments through Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Does MEDvidi Issue Refunds?
Refunds are not typically offered, but it’s advisable to review the company’s specific refund policy or contact customer support if you have any concerns.
Is MEDvidi HIPAA-Compliant?
Yes, MEDvidi is HIPAA-compliant, ensuring the privacy and security of your health information.
What Types of Healthcare Providers Work at MEDvidi?
MEDvidi’s clinical team includes a combination of in-house medical leadership and contracted, credentialed providers who are licensed in their practicing states. This network includes psychiatrists, nurse practitioners, and other qualified prescribers who specialize in mental health.
All providers undergo a rigorous credentialing process that includes license verification, background check, DEA registration confirmation (if applicable), and a general evaluation. Ongoing peer reviews and internal audits are in place to ensure ongoing quality and compliance.
Can I Switch Providers?
Yes, while provider selection is not manual, patients can request to switch providers at any time through the support team or portal. There is no limit to the number of times you can switch.
Does MEDvidi use AI?
Yes, MEDvidi incorporates artificial intelligence (AI) into its care model, using ambient intelligence tools that “listen” and generate real-time clinical notes. These tools allow providers to focus more on the patient. To ensure patient privacy, MEDvidi complies with applicable laws, including HIPAA.6
ChoosingTherapy.com strives to provide our readers with mental health content that is accurate and actionable. We have high standards for what can be cited within our articles. Acceptable sources include government agencies, universities and colleges, scholarly journals, industry and professional associations, and other high-integrity sources of mental health journalism. Learn more by reviewing our full editorial policy.
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About Us. MEDvidi. (n.d.). https://medvidi.com/about-us/
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Venture Capital, private equity and M&A database | Pitchbook. (n.d.). https://pitchbook.com/
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MEDvidi. Crunchbase Company Profile & Funding. (n.d.-a). https://www.crunchbase.com/organization/medvidi
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MEDvidi. (2023, October 3). Medvidi: Charting a new path in mental healthcare with an audacious growth vision. PRWeb. https://www.prweb.com/releases/medvidi-charting-a-new-path-in-mental-healthcare-with-an-audacious-growth-vision-301944101.html
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Obodovski, P. (May 13th, 2025). Personal Communication.
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(n.d.). MEDvidi. Patient Informed Consent to the Use of Ambient Intelligence Tools. https://medvidi.com/ai-usage-consent/
We regularly update the articles on ChoosingTherapy.com to ensure we continue to reflect scientific consensus on the topics we cover, to incorporate new research into our articles, and to better answer our audience’s questions. When our content undergoes a significant revision, we summarize the changes that were made and the date on which they occurred. We also record the authors and medical reviewers who contributed to previous versions of the article. Read more about our editorial policies here.
Author: Allison Lieberman, LMFT, PMH-C (No Change)
Medical Reviewer: Kristen Fuller, MD (No Change)
Primary Changes: Added new state coverage, updated pricing for weight loss plan.
Author: Allison Lieberman, LMFT, PMH-C (No Change)
Medical Reviewer: Kristen Fuller, MD (No Change)
Primary Changes: Edited for clarity and accuracy; updated the state coverage from 13 to 22 states; increased rating from 3.5 stars to 4; added relevant information to News & History, including the timeline of the company, plans for the future, CMO Dr. Laura Purdy, and a quote from CEO Vasili Razhnou; added a new FAQ, “Does MEDvidi use AI?”
Author: Allison Lieberman, LMFT, PMH-C
Medical Reviewer: Kristen Fuller, MD
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