Editorial rating:
Workit Health provides online medication-assisted treatment (MAT) for opioid, alcohol, and stimulant addictions. The program earned 4.5 out of 5 stars from our independent review. They also offer treatment plans for co-occurring conditions, like anxiety or depression. Workit Health offers online clinical care in select states and recovery coaching nationwide. The cost of care will depend on your treatment plan, location, and insurance provider. Many major insurance plans are accepted.
Rating of Workit Health
I have spent a considerable amount of time researching the quality of care for online medication-assisted treatment programs, the qualifications of their staff, and the therapeutic techniques used to treat substance use disorders. Through my addiction recovery research and extensive interviews with each company’s representatives, I’ve been able to identify specific services and features that contribute to a patient’s success. Our star-rating system is designed to guide those with substance use disorders towards treatment programs that are safe and effective. Workit Health offers an impressive list of medications for those struggling with various addictions and co-occurring mental health conditions, which is why it earned 5 out of 5 stars in both the Medication-Assisted Treatment Options category and Dual-Diagnosis Services category. Workit Health only earned 3.5 out of 5 stars in our Cost category because prices vary across states and it can be somewhat difficult to find exact costs of treatment.
Pros & Cons of Workit Health
Workit Health makes medication-assisted treatment accessible to those struggling with opioid, alcohol, and stimulant addictions. They also provide recovery coaching nationwide for behavioral addictions like gambling, sex, and disordered eating. Unfortunately, MAT programs with Workit Health are only available in select states, and Medicaid plans are not currently accepted in all states they serve.
How to Sign Up for Workit Health
You can sign up for Workit Health by visiting the Workit Health Website, or by downloading the app from the Apple App Store or the Google Play Store.
What Is Workit Health?
Workit Health is an app and online platform that provides medication-assisted treatment services for several different forms of addiction. They also treat co-occurring conditions and disorders that often appear with addiction. Workit Health’s MAT program is available in select states and recovery coaching nationwide for behavioral addictions, like sex, gambling, or disordered eating. Clinicians monitor patients’ progress in the MAT program through routine drug tests, which can be completed through the app. The cost of care will depend on your location, treatment plan, and insurance provider. Workit Health accepts many major insurance plans.
Workit Health’s medication-assisted treatment is available in Alaska, California, Colorado, Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, Minnesota, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, and Washington. They make treatment and therapy available completely online, and services can be accessed through their website’s patient portal or the Workit Health app.
During Workit Health’s onboarding process, you’ll answer a few questions about the addictions, behaviors, or mental health conditions you’d like to address. You’ll also state your personal goals, like if you’d prefer to just cut back or quit your addiction entirely. If you’re interested in medication-assisted treatment, you’ll be matched with a clinician who will conduct a medical evaluation to see if it’s right for you. If so, a prescription will be sent to your local pharmacy for pick-up. Patients receiving medication-assisted treatment will be required to take drug tests so clinicians can monitor their progress and modify medications as needed. Workit Health makes it easy to complete drug tests via the app.
Much like Eleanor Health, Workit Health takes a whole-person approach to recovery and provides several additional resources beyond medication-assisted treatment. Clinicians can provide a dual diagnosis and treatment for co-occurring mental health conditions that often appear alongside addiction, such as insomnia, depression, or anxiety. Treatment plans may include medication, therapy, one-on-one coaching, and access to online peer support groups.
Workit Health also provides hundreds of therapeutic online courses that cover a range of topics, like using Cognitive-Behavioral Therapy to treat addiction, mindfulness techniques, and how to overcome cravings. The online courses are a part of your customized treatment plan, and your curriculum will reflect your personal goals.
Who Is Workit Health Right For?
Workit Health is a great option for those looking for therapy alongside their medication-assisted treatment plan, anyone with co-occurring mental health conditions, or those who want the convenience of an online addiction recovery program.
You Want Therapy with a Medication-Assisted Treatment Program
Studies show that medication-assisted treatment programs are more effective when patients are receiving therapy or counseling along with their MAT plan. 1 Other programs, like Ophelia Health, provide a care coordinator to help you find a therapist in your area, but they don’t include therapy within their program. Workit Health provides individual or group therapy along with medication assistance, making it a great choice for those who would like the benefits of speaking with a mental health professional while in recovery.
You can learn more about what Ophelia Health offers by reading our comprehensive Ophelia Health review.
You Have Co-Occurring Mental Health Conditions
It is incredibly common for patients to suffer from mental health issues, like anxiety or depression, when struggling with an addiction. Workit Health can diagnose and prescribe medication for mental health disorders or symptoms at the same time you’re receiving your medication-assisted treatment for opioid addiction or other addictions. Workit Health also provides nationwide recovery coaching for behavioral addictions, like gambling, sex, porn, or disordered eating.
You Want the Convenience of an Online Treatment Program
If you’ve tried in-person treatment before and found it to be inconvenient due to scheduling conflicts, lack of transportation, or privacy issues, an online treatment program could be the answer. Workit Health’s services can be accessed through their online patient portal, a tablet, or through their mobile app. Appointments and therapy sessions are scheduled at times that are convenient for you.
Who Might Want an Alternative to Workit Health?
You may want an alternative to Workit Health if you’re suffering with a severe substance use disorder or if you want to work with a program that solely targets medication-assisted treatment for an opioid use disorder.
Those with Severe Substance Use Disorders
Because Workit Health’s services are only offered online in the form of an outpatient treatment program, it may not be the best fit for those with severe substance use disorders. In your initial assessment with Workit Health, your clinician may recommend a higher-level of care, like 24 hour care in an inpatient program. If so, you can find an addiction treatment facility by calling SAMHSA’s National Helpline at 1-800-662-HELP (4357) or by using the Behavioral Health Treatment Services Locator tool.
Those Who Want to Focus on Opioid Use Disorder Treatment
With the United States in the midst of a severe opioid epidemic, treatment and therapeutic support are critical services for many people. 2 While Workit Health’s medication-assisted treatment programs cover many forms of addiction, those facing an opioid addiction may be better served by companies that solely focus on treating opioids. Bicycle Health is a solid alternative because they only treat opioid use disorder and they accept many different forms of insurance.
To learn more, check out our in-depth review of Bicycle Health.
Workit Health User Reviews
Workit Health has a 4.5 star rating from 1.8K reviews in the Google Play Store and a 4.7 star-rating from 634 reviews in the Apple App Store. Many reviewers mentioned the benefits of the therapeutic coursework, the quality of care from the doctors, and the user-friendly app design. However, a few members noted issues with attempting to schedule their initial appointments and inconsistent billing practices.
Find the Therapeutic Coursework Helpful
Many reviewers mentioned the benefits of the educational and therapeutic coursework with WorkIt Health. Coursework is tailored to each individual’s needs and personal goals, which helps patients remain engaged with the materials while they’re on their recovery journey. Several reviewers stated that the coursework helped them learn more about themselves, cravings, triggers, and other elements that impact their addiction.
Quality Care from Doctors
A common theme in the reviews was praise for the quality of care of Workit Health’s doctors. Many reviewers stated that they didn’t feel judged by their doctors when they had a relapse, and they felt the medical providers were compassionate, genuine, kind, and professional.
App is User-Friendly
Tons of reviewers stated that they’re happy with Workit Health’s mobile app. All appointments, drug tests, and coursework can all be completed within the convenience of the app. They also stated that the app’s design and user experience are stellar. Not all medication-assisted treatment programs include this feature, so many members expressed appreciation for the mobile option.
Issues with Scheduling First Appointment
A handful of reviewers stated that they went through the entire onboarding process only to find that the first available appointment was weeks or months from their registration date. Developers responded and explained that sometimes they can’t take on new patients right away due to patient capacity and state regulations on how many patients they can service at once. This appears to be a very frustrating issue for many, especially when they have to complete an exhaustive onboarding process with the expectation of receiving treatment as soon as possible.
Issues with Billing
A few reviewers reported that they canceled their enrollment and then continued to be billed. Others stated that they were billed for services that their insurance company was supposed to be covering. Thankfully, I saw that each of these reviews included a developer response with contact information of representatives or departments that can resolve the issue.
How Much Does Workit Health Cost?
The cost of care with Workit Health will depend on your customized treatment plan, your location, and your insurance provider. Workit Health offers weekly payment plans for those paying out of pocket, but it varies by state. For example, when I called to ask about the weekly cost for someone without insurance in Florida, a representative told me it would cost $15.00 for an initial registration fee and $75.00 a week plus the cost of any medication.
Medication Costs
Insurance covers the cost of most medications, and if it’s not completely covered, copays are generally low (between $12-$50). The cost of prescriptions is not set by WorkIt.
Does Workit Health Accept Insurance?
Yes, Workit Health allows you to use insurance for mental health services and medication. If you’d like to know if you’re covered, you can use the WorkIt Health insurance coverage tool or contact a representative for assistance. Workit Health accepts many major insurance plans, like Aetna, Humana, Cigna, and Blue Cross. Unfortunately, they do not accept Medicaid plans in specific states, such as Florida, but a representative told me that this is only temporary and they plan on expanding Medicaid options in all available states soon.
Out-of-Network Benefits
WorkIt Health can create an itemized invoice, or a superbill, and guide you through the process of submitting a claim for possible reimbursement.
How Does Workit Health Work?
Getting started with Workit Health is a fairly simple and straightforward process. You can begin by downloading the app from the Apple App Store, the Google Play Store, or by visiting the Workit Health website. You can also call 855-659-7734 to speak with an enrollment representative and then follow the steps below.
- Answer questions about your personal treatment goals
- Schedule your orientation appointment
- Meet your care team
- Attend a virtual medical evaluation to see if medication-assisted treatment is right for you
- Develop a treatment plan
- If you’re prescribed medication, you’ll pick it up at your local pharmacy
- Attend all follow-up appointments
- Reach out to your care team with any questions or concerns
Workit Health: Detailed Review
Workit Health provides virtual medication-assisted treatment to those battling opioid use disorder, alcohol dependency, and other substance use disorders. They also treat co-occurring mental health conditions, like depression and anxiety. MAT programs are offered in select states and recovery coaching for behavioral addictions, like gambling or sex, is available nationwide. The cost of treatment with Workit Health will vary by location, insurance, and your treatment plan.
Medication-Assisted Treatment
The primary focus of Workit Health’s services is its medication-assisted treatment. Medication-assisted treatment is when you’re prescribed medication to reduce withdrawal symptoms and cravings. Studies show that when administered properly, medications used in MAT programs, like Suboxone and Naltrexone, can be incredibly effective and do not produce adverse effects, like mental incapabilities or physical impairments.3
Workit Health provides medication-assisted treatment for various forms of addiction, including help for substance use disorders involving alcohol, opioids, methamphetamine, cocaine, and other prescription stimulants. Medication is also provided for those with co-occurring mental and physical conditions, such as addiction and depression, HIV, insomnia, or Hepatitis C. After you complete your orientation, you’ll meet with a clinician who will conduct a medical evaluation to determine if you’re a good fit for medication. If so, a prescription will be sent to your local pharmacy for pick up.
You’ll have to complete routine drug tests throughout your MAT program, which Workit Health makes it easy to do through their app. Patients will not be penalized or kicked out of the program if they have unexpected results. Drug tests are administered so your physician can monitor your progress and adjust medication as needed.
Mental Health Support
Dual diagnosis is very common for those facing addiction. Dual diagnosis means you’re treating your addiction and another mental health condition simultaneously. Workit Health makes it convenient to address a dual diagnosis by taking a “whole-person” approach and providing psychiatry, therapy, and counseling services to patients. You can choose to attend group counseling sessions or work one-on-one with a licensed mental health professional.
Therapeutic Courses
A stand-out feature of Workit Health’s program is its educational and therapeutic coursework. While other programs might provide additional resources, like videos, articles, or blogs, Workit Health’s coursework is more concentrated and can be tailored to help patients meet personal goals.
Workit Health offers several hundred courses, which are categorized into six core modules:
- My Mission: A basic introduction to the recovery goal the member has identified as their primary concern.
- Body: The physical side of addiction or their mental health condition, including neuroscience, self-care needs, and external triggers.
- Mind: Based on Cognitive Behavioral Therapy, courses in Mind deal with negative thought processes and how to counter them.
- Heart: Using principles of Dialectical Behavior Therapy (DBT) to address emotional regulation and principles of Positive Psychology to encourage self-compassion and gratitude.
- Spirit: In accordance with Existential Therapy, exploring the meaning and purpose of a life in recovery. Includes courses on mindfulness, acceptance, and breathwork.
- Community: Drawing from Family Systems Therapy and Interpersonal Psychotherapy to examine relationships and communities.4
Alaine Sepulveda, a Workit Health representative, explained that, “In addition to the six core modules, coaches and counselors can send courses via “Special Delivery” on a variety of topics: grief, relapse, nutrition, work-life balance, withdrawal, how to talk to providers outside of Workit Health, holidays, etc., as needed. For members who are using courses for their primary behavioral health support, we recommend that they complete 2-3 courses per week. For members who engage with other forms of behavioral health support (coaching, counseling, groups), we recommend they complete around 8 courses per month. We do not enforce course completion.” 4
Recovery Coaching
While medication-assisted treatment is only offered in select states, Workit Health provides recovery coaching nationwide. Recovery coaching is for anyone battling an addiction that they’re not treating with medication. Workit Health provides recovery coaching for drinking, smoking, gambling, sex, porn, chronic pain, and disordered eating. When you sign up, you’ll be paired with a recovery coach that guides you through a therapeutic program that utilizes mindfulness, meditation, breathwork, and cognitive behavioral therapy.
Workit Health Vs Competitors
When battling something as serious as addiction, it’s important to explore your options to find the right treatment. Below you’ll find brief comparative summaries of Workit Health and its top competitors.
Workit Health Vs Bicycle Health
Bicycle Health and Workit Health both offer medication-assisted treatment and personalized care, but they have more differences than similarities. First, Bicycle Health only treats opioid use disorder, while Workit Health treats several different forms of addiction. Bicycle Health does not treat co-occurring mental or physical health conditions and it only offers group counseling. Workit Health includes a wide range of mental health services including dual diagnosis and treatment, individual therapy, and group therapy.
Like Workit Health, Bicycle Health is available in select cities and accepts insurance. Bicycle Health costs $199.00 a month for those paying out-of-pocket, but that does not include the cost of medication. If you’re solely focused on overcoming an opioid addiction, Bicycle Health might be a desirable option for you, but if you’re managing co-occurring conditions and you’d like access to therapy with your medication-assisted treatment, Workit Health is a better option.
To learn all about what their program offers, you can read our comprehensive review of Bicycle Health.
Workit Health Vs Eleanor Health
Eleanor Health and Workit Health services are almost identical. They both offer virtual support for various addictions, diagnose and treat co-occurring disorders, make medication-assisted treatment accessible, and provide therapy with licensed mental health professionals. Both companies boast a “whole-person” approach, which has proven to be an effective method for treating addiction, especially opioid use disorder.5
One key difference between Eleanor Health and Workit Health is that Workit Health’s services are available through a mobile app. Having clinical appointments and therapy sessions accessible through your smartphone is a very convenient feature, and besides availability in your state, it may be one deciding factor between your choice of Eleanor Health or Workit Health. Eleanor Health and Workit Health both accept insurance, but they do not list prices on their websites because each patient’s treatment plan is personalized and depends on location, so costs will vary.
To find out how their program works, you can read our in-depth review of Eleanor Health.
How Workit Health Has Evolved
Workit Health was founded by Robin McIntosh and Lisa McLaughlin in 2015 in Ann Arbor, Michigan. The concept of Workit Health stemmed from McIntosh’s personal experience with co-occurring disorders. She wanted to develop a program that took a science-based “whole-person” approach to addiction. Instead of following the traditional abstinence method that’s practiced in many inpatient rehabilitation facilities, the co-CEO’s wanted to focus on accessible medication-assisted treatment with therapy and educational coursework.6
Frequently Asked Questions About Workit Health
What Credentials do Workit Health’s Providers Hold?
Workit Health’s providers include Medical Doctors, Physician Assistants, and Nurse Practitioners. A representative from Workit Health told me that even though the DEA recently removed the requirement for a DATA-waiver to prescribe Buprenorphine, all of their clinicians still complete the necessary training to receive one.4
Workit Health’s recovery coaches are peer coaches with personal experiences in recovery. They do receive training, but they are not required to have any certification. Sepulveda says, “There are many qualities that we look for in coaches, but especially key are a nonjudgmental and supportive perspective toward members, willingness to support harm reduction, familiarity with addiction recovery, excellent organizational and communication skills, and the ability to maintain a positive, calm presence even in stressful situations.”4
How Am I Matched with My Care Team?
You’ll be matched with your care team during your orientation appointment.
Can I Switch to a Different Care Team During My Treatment?
Yes, you can switch to a different clinician, recovery coach or counselor, but preferences will depend on availability.
What Medications are Available?
Workit Health’s medical providers will prescribe any medications that they deem clinically appropriate. Some of the most common medications prescribed are buprenorphine, naltrexone, SSRIs and SNRIs. Which medications you are prescribed will depend on what you are seeking treatment for.
How Do I Get My Prescription?
You can pick your prescriptions up at your local pharmacy
Can I Use My HSA or FSA?
Yes, you can use your FSA or HSA account, they will be processed like a credit or debit card.
How Do I Unenroll from Workit Health?
Contact a member from your care team to assist you with unenrolling from Workit Health’s program.
Does Workit Health Offer Refunds?
You may cancel your clinical program (MAT) at any time, but you will not be refunded for treatment you’ve received. If you change your mind within 24 hours of signing up, Workit Health will issue a full refund of all charges. If you’re in a non-clinical program (i.e. behavioral therapy), and you cancel within 48 hours of signing up, they will also issue a full refund.4
Is Workit Health HIPAA Compliant?
Yes, Workit Health is HIPAA compliant and works to keep your health information private and secure. You can learn more by reviewing the WorkIt Health Privacy Policy and WorkIt Health Terms of ServiceTerms of Service.
Final Verdict on Workit Health
If you’re struggling with an addiction or co-occurring disorders and you’re located in one of Workit Health’s states, I would highly recommend trying this program. I was very impressed with their whole-person approach, the diversity and background of the care teams, and the therapeutic coursework. Workit Health makes it very clear that medication alone or treating one symptom at a time significantly decreases the chances of success, which is why they take the whole-person approach so seriously.
Summary of Workit Health
| Clinician Choices | Matched |
| Cost of Monthly Program Fee w/o Insurance | Depends on Location |
| Cost of Follow-up Appointment | Depends on Location |
| Cost of Medication | Depends on personalized treatment plan |
| Refill Requirements | Must attend follow-up appointments |
| How to Get Prescriptions | Pick up |
| Speed to First Appointment | 24-72 hours |
| Geographic Coverage | Alaska, California, Colorado, Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, Minnesota, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, and Washington |
| Age Limitations | 18+ |
| Prescriber | MDs, PAs, and NPs |
